Absolute brutal service and BBQ Galore in the NW Calgary location needs to improve. Timothy our "sales guy" has been promising a quote since we visited the store last Saturday. It's now Friday and s... See more
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Single worst customer experience I’ve had with an online store. Ordered something, never arrived. Went back and forth with their customer service and took over 2 months and raising a dispute with my b... See more
I purchased an expensive lounge suite and table based on the stores recommendation and the advertised fact it was UV resistant. It wasn't. Just outside the warranty period the whole lot has split apar... See more
Review by Anonymous User I was worried about buying something so expensive from bbq galore since I had never heard of them. They had the best price around by a couple hundred dollars. I was wrong to b... See more
Company details
Information provided by various external sources
Since 1980 our experts have been making it easy to choose the best outdoor BBQ grill at the best price. We've got top brands to choose from. Save now
Contact info
2650 E. Lindsay Privado Dr, 91761, Ontario, United States
- 1-800-474-5584
- customerservice@bbqgalore.com
- bbqgalore.com
1.6
Bad
69 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful on the phone
Very helpful on the phone. Parts arrived and fit perfect. With the model number of the barbecue they were able to identify the exact parts I needed.
13 February 2020
Unprompted review
I received my purchase (gas barbecue…
I received my purchase (gas barbecue cover) in a timely fashion. However,it is the wrong size...can anyone help me? Thanks.
13 February 2020
Unprompted review
Reply from Barbeques Galore
Hello! If the purchase was within 30 days we'd be happy to exchange it. Please give our customer service representatives a call and they'd be happy to assist.
BBQ Was delivered in a timely fashion
BBQ Was delivered in a timely fashion, have not installed yet but will soon. This is the model we had at our last house and really enjoyed it.
13 February 2020
Unprompted review
Our Grill Cover is of good quality and…
Our Grill Cover is of good quality and looks got also.
But - we rec'd an email saying we would not pay for shipping and we were charged for shipping, how come?
13 February 2020
Unprompted review
Just what was needed and even arrived…
Just what was needed and even arrived sooner than the date we were told!
12 February 2020
Unprompted review
Great Service by BBQs Galore
BBQs Galore sold my husband and a radiant grill years ago, a grill about which we cannot sing the praises more highly!!!! And, they continue to service the grill when necessary. In this instance, we bought a simple cover for the grill!
12 February 2020
Unprompted review
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