Very helpful and organised agent (Natasha).. she went beyond to assist my booking.. easy to talk to and attentive to our needs.. the booking process seems so smooth up to the final itenerary..she give... See more
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Company details
- Travel Agency
- also in
- Tour Operator
Written by the company
Bayfinch Holidays UK is an established online travel company specialising in creating personalised holidays tailored to your plans, preferences and budget. With over three years of experience, we have built our reputation around personal service, attention to detail and reliable support from the moment you make an enquiry until you return home. Our dedicated team of experienced travel professionals takes care of the details, from arranging flights and accommodation to transfers, excursions and other travel requirements. We take the time to understand what you’re looking for and work closely with you to create a holiday that’s right for you. Whether you’re looking for a relaxing beach escape, a city break, a family holiday, a multi-destination adventure or something completely bespoke, we’re here to make the planning process straightforward and stress-free. With hundreds of Trustpilot reviews from travellers who have trusted us with their holidays, we’re proud of the reputation we have built and the trust our customers continue to place in Bayfinch Holidays. Your holiday, carefully planned. Your journey, personally looked after.
Contact info
10 MONTACUTE ROAD, SM4 6RL, MORDEN, United Kingdom
- 0204 520 4046
- info@bayfinchholidays.co.uk
- bayfinchholidays.co.uk
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Replied to 100% of negative reviews
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Arranged a holiday through Greg
Arranged a holiday through Greg, who was very helpful and patient with our many requests. Will certainly use again!
Greg your a star.
I have been dealing with Greg a lovely patient guy who has done a fantastic job of helping me book a holiday.
Superb service from this online Company
I contacted this Company online regarding travel to Japan. On leaving my email, I received a prompt response from Dylan who asked me a few pertinent questions regarding my proposed trip, to ascertain my requirements. Dylan said that he would put together quote and get back to me. Within a mere day he messaged me with a full in depth quote , plus itinerary for my trip. This was easy to read , comprehensive and contained all the information I needed. Dylan is highly competent and efficient, whilst at the same time being courteous and helpful. This is a super company to deal with - and Thank you Dylan !!
Dylan was very professional and…
Dylan was very professional and responded quickly with our quote. He followed up and got in touch afterwards to see if we had any questions.
Natasha helped us plan our holiday to…
Natasha helped us plan our holiday to Thailand next March with so much patience and understanding. Glad I had someone so knowledgeable sorting it out for us, as alone I wouldn’t have known where to start. Thank you Natasha
A big thank you to Mark for all his…
A big thank you to Mark for all his help with booking our holiday. He was friendly, knowledgeable and made the whole process easy and stress-free. Mark took the time to answer all our questions and help us find the perfect holiday. Excellent customer service throughout, and we wouldn’t hesitate to book with him again. Highly recommended
Mark the agent I delt with was…
Mark the agent I delt with was fantastic. Very easy process and achieved everything I wanted from my trip to Thailand
Thanks mark
They were quick to respond when i asked…
They were quick to respond when i asked about a holiday
I booked my dream holiday to Bali with…
I booked my dream holiday to Bali with Mark at Bayfinch holidays, his personal help and support through the process with all my questions and requests was never too much, l would recommend them totally, here’s hoping the holiday runs as smoothly as the booking process
I spoke to Richard and he was amazing…
I spoke to Richard and he was amazing from start to finish. He tailored my holiday according to how I wanted it and found me a really good deal that no one else could fine me! I’d definitely recommend Richard to anyone booking a holiday.
Unbelievable prices
Unbelievable prices! Haven’t booked with them but Jessica was really helpful at finding a good deal!
I delt with Austin,he handled…
I delt with Austin,he handled everything from the start to the finish, I changed my mind on several occasions, he was fantastic, very patient, thanks mate.
I had an amazing experience booking my…
I had an amazing experience booking my Bali holiday for October with Richard from Bayfinch holidays UK.From start to finish, he went above and beyond to make the whole process smooth, stress-free, and exciting.
Richard was incredibly prompt, knowledgeable, and patient throughout. He took the time to understand exactly what I was looking for and managed to find me some really great deals that suited both my preferences and budget perfectly. I genuinely felt like he cared about making sure I got the best possible holiday experience rather than just making a booking.
What stood out most was how easy and reassuring he made everything feel. Every question was answered quickly, all the information was explained clearly, and his communication was excellent throughout the entire process.
It’s rare to come across someone so dedicated, professional, and genuinely helpful. Thank you so much, Richard, for your outstanding service — I’m even more excited for my Bali trip now because of all your help. Highly recommended!
I had an excellent service by Richard
I had an excellent service by Richard
Made an enquiry about holiday packages
Made an enquiry about holiday packages. Dylan was very good and quick with responses and gave me a package deal in quick time
Great service
I had an appointment to look into a trip and I was extremely well looked after by Greg. He was very friendly, professional, and helpful throughout the whole process. He took the time to answer all my questions and made everything feel easy and stress-free. Excellent customer service from start to finish!
Mark was absolutely amazing throughout…
Mark was absolutely amazing throughout the whole process. He explained everything clearly, replied very quickly, and helped me find exactly what I wanted for my holiday. Everything was done fast and smoothly, and he offered great prices too.
Thank you so much, Mark, for your excellent service and kindness. Highly recommend!
I have been dealing with Mark and he is…
I have been dealing with Mark and he is knowledgeable, efficient and polite. I am looking to book my multi trip holiday with Mark soon. Keep up the good work !
I am thrilled with the brilliant…
I am thrilled with the brilliant service. Fast, friendly, and extremely helpful service i got from Dylan. Couldn’t ask for more. I raise my flag high his so good and very patient. Thank you for employing such good people.
Richard was very helpful in booking our…
Richard was very helpful in booking our holidays. Very prompt responses and made the requested changes when i needed to change my package. I have my holiday booked for november look forward to it. Everything has been booked very neatly.
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