Battery Masters UK Reviews 297

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ultrafast delivery, noting that goods arrived well-packed and as described. Many people appreciate the competitive pricing, often finding batteries significantly cheaper than elsewhere, with the added benefit of free shipping. The quality of the products is frequently highlighted, with batteries performing well and being described as well-made and durable. Reviewers also commend the excellent service, noting quick responses and a smooth overall experience, making them repeat customers. However, some customers experienced issues with delivery, citing problems with the chosen courier company, including damaged items and non-delivery. A few other people also felt that the item received was not as pictured or described on the website, leading to concerns about product authenticity.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast and... See more

Product

Reviewers highlight positive aspects of product, often praising the quality, functionality, and value for... See more

Price

Customers consistently report positive experiences with pricing, often finding products much cheaper and more... See more

Service

Users describe positive interactions with service, consistently highlighting excellent and prompt service... See more

Quality

People report positive experiences with quality, noting that items are good quality, well-made, and perform... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ultrafast delivery, goods arrived very well packed and were as discribed. Technical department was very helpfull when I needed them. Will buy many times from them.

Rated 5 out of 5 stars

I took a chance on Battery Masters because the battery for my bike was a lot less money than the supplier of the last 2 batteries. The order process was good. Delivery very good and inspecting the... See more

Rated 5 out of 5 stars

Quality of goods and quick service. I needed two big batteries for my mobility scooter and battery masters UK were less expensive as many other companies for the same batteries elsewhere ranged in pri... See more

Rated 5 out of 5 stars

Super happy. Battery was much cheaper than elsewhere and arrived to Northern Ireland within a few days. Would recommend and use again.


Company details

  1. Battery Store

Written by the company

Buy batteries online, with free shipping across the UK and a full warranty. Shop from our range of AA, AAA or coin cell batteries from Panasonic, UltraMax, Duracell, Varta, Fuji Energy, Energizer & more. We also sell lithium LiFePO4 batteries, SLA, NCM, and other industrial batteries used in caravans, solar energy storage, e-bikes, boats, mobility scooters/wheelchairs, etc.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

297 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Battery Masters UK logo

Reply from Battery Masters UK

Dear Customer,

Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.

Best regards,
Battery Masters Team

Rated 5 out of 5 stars

Brilliant Batteries

Delivered very quickly they are for my mobility scooter what a difference it has made and last a very long time after charging would really recommend I will look no further when ordering batteries for anything after this many thanks

2 January 2025
Unprompted review
Battery Masters UK logo

Reply from Battery Masters UK

Dear Customer,

Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.

Best regards,
Battery Masters Team

Rated 5 out of 5 stars

In time for Xmas

Batteries arrived in super quick time and my husbands stairlift has now been fixed enabling us all to be able to spend Xmas together with our brand new grandson.

21 December 2024
Unprompted review
Battery Masters UK logo

Reply from Battery Masters UK

Dear Customer,

Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.

Best regards,
Battery Masters Team

Rated 5 out of 5 stars

Great value

Great value. Purchased two Dyna batteries

19 December 2024
Unprompted review
Battery Masters UK logo

Reply from Battery Masters UK

Dear Customer,

Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.

Best regards,
Battery Masters Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service

26 November 2024
Battery Masters UK logo

Reply from Battery Masters UK

Dear Customer,

Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.

Best regards,
Battery Masters Team

Rated 1 out of 5 stars

Took my order,took my money,waited a…

Took my order,took my money,waited a few days and they told me the product I had just purchased was no longer available and would issue a full refund,waited for refund which didn't come, emailed to tell them to issue refund as I needed that money for a battery so I could get to work,only when I said I would leave a negative review did they do it,not good.

6 December 2024
Battery Masters UK logo

Reply from Battery Masters UK

Hello,

We sincerely apologize for the difficulty you have faced. At Battery Masters, providing exceptional customer service is paramount to us. We have requested for your information on Trustpilot. Please share this so the team can get in touch with you.

Thanks & Regards,
Battery Masters Customer Service Team

Rated 5 out of 5 stars

It’s very good and I will be definitely…

It’s very good and I will be definitely buying again 👍

15 December 2024
Unprompted review
Battery Masters UK logo

Reply from Battery Masters UK

Dear Customer,

Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.

Best regards,
Battery Masters Team

Rated 5 out of 5 stars

Excellent service

Excellent service, bang on time as promised, would use them again. A1.

14 December 2024
Unprompted review
Battery Masters UK logo

Reply from Battery Masters UK

Dear Customer,

Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.

Best regards,
Battery Masters Team

Rated 5 out of 5 stars

Very happy half the price of anywhere…

Very happy half the price of anywhere else & a fast delivery thank you very much 👍👌

14 December 2024
Unprompted review
Battery Masters UK logo

Reply from Battery Masters UK

Dear Customer,

Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.

Best regards,
Battery Masters Team

Rated 5 out of 5 stars

Brilliant X 5

First time buyer and excellent service. Battery’s been used for a bath sling lift and the manufacturer wanted over £200 to replace the entire battery unit. However, the two small lead acid sealed batteries cost me £26.98 inc. vat. What a result !!
The excellent price, quick delivery and very well packaged means that they get 5***** well done.

13 December 2024
Unprompted review
Battery Masters UK logo

Reply from Battery Masters UK

Dear Customer,

Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.

Best regards,
Battery Masters Team

Rated 5 out of 5 stars

perfect support

perfect support, delivery and product

6 December 2024
Battery Masters UK logo

Reply from Battery Masters UK

Dear Customer,

Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.

Best regards,
Battery Masters Team

Rated 5 out of 5 stars

Great buy

Great . No messing about same battery for less than £20
Delivered within no time at all thanks

4 December 2024
Battery Masters UK logo

Reply from Battery Masters UK

Dear Customer,

Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.

Best regards,
Battery Masters Team

Rated 5 out of 5 stars

Very quick and easy to order delivered…

Very quick and easy to order delivered exactly as promised thanks

2 December 2024
Battery Masters UK logo

Reply from Battery Masters UK

Dear Customer,

Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.

Best regards,
Battery Masters Team

Rated 5 out of 5 stars

Excellent

Excellent. No problems

5 December 2024
Unprompted review
Battery Masters UK logo

Reply from Battery Masters UK

Dear Customer,

Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.

Best regards,
Battery Masters Team

Rated 5 out of 5 stars

Just ordered and it arrived on time and…

Just ordered and it arrived on time and as i wanted

25 November 2024
Battery Masters UK logo

Reply from Battery Masters UK

Dear Customer,

Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.

Best regards,
Battery Masters Team

Rated 1 out of 5 stars
Battery Masters UK logo

Reply from Battery Masters UK

Hello,

We sincerely apologize for cancelling your order. While we diligently update our stock levels, occasional discrepancies may arise. Once you placed the order, our stock went out of stock, and we could not deliver it. We do apologise for not informing you about this.

Rest assured, we are actively addressing this issue to prevent its recurrence. We deeply regret any inconvenience this may have caused you. At Battery Masters, providing exceptional customer service is paramount to us. Our sales will get in touch with you soon to solve this issue.

Thank you for your understanding.

Sincerely,
Battery Masters Customer Service Team

Rated 5 out of 5 stars

Fantastic very quick delivery

Fantastic very quick delivery, ordered on a Monday delivery on a Thursday, strong boxes no damage to the batteries! Definitely be using again in the future thanks

28 November 2024
Unprompted review
Battery Masters UK logo

Reply from Battery Masters UK

Dear Customer,

Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.

Best regards,
Battery Masters Team

Rated 5 out of 5 stars

Yuasa golf trolley battery

Just received my second golf trolley battery, ordered Thurs delivered Sat! First one lasted 5 years playing golf twice weekly....brilliant product!

1 December 2024
Unprompted review
Battery Masters UK logo

Reply from Battery Masters UK

Dear Customer,

Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.

Best regards,
Battery Masters Team

Rated 5 out of 5 stars

Quick Delivery

Good service and a quick delivery of the exact size of battery I needed.

28 November 2024
Unprompted review
Battery Masters UK logo

Reply from Battery Masters UK

Dear Customer,

Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.

Best regards,
Battery Masters Team

Rated 5 out of 5 stars

Came before the delivery date and price…

Came before the delivery date and price was good

29 November 2024
Unprompted review
Battery Masters UK logo

Reply from Battery Masters UK

Dear Customer,

Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.

Best regards,
Battery Masters Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look