Ultrafast delivery, goods arrived very well packed and were as discribed. Technical department was very helpfull when I needed them. Will buy many times from them.
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Review summary
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I took a chance on Battery Masters because the battery for my bike was a lot less money than the supplier of the last 2 batteries. The order process was good. Delivery very good and inspecting the... See more
Quality of goods and quick service. I needed two big batteries for my mobility scooter and battery masters UK were less expensive as many other companies for the same batteries elsewhere ranged in pri... See more
Super happy. Battery was much cheaper than elsewhere and arrived to Northern Ireland within a few days. Would recommend and use again.
Company details
Written by the company
Buy batteries online, with free shipping across the UK and a full warranty. Shop from our range of AA, AAA or coin cell batteries from Panasonic, UltraMax, Duracell, Varta, Fuji Energy, Energizer & more. We also sell lithium LiFePO4 batteries, SLA, NCM, and other industrial batteries used in caravans, solar energy storage, e-bikes, boats, mobility scooters/wheelchairs, etc.
Contact info
Watkins House,, N18 2NG, Edmonton, London, United Kingdom
- +44 208 887 6259
- sales@batterymasters.co.uk
- batterymasters.co.uk
4.6
Excellent
297 reviews
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Hasn’t replied to negative reviews
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Very quick service and great value I…
Very quick service and great value I would recommend 👌
29 November 2024
Unprompted review
Reply from Battery Masters UK
Dear Customer,
Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.
Best regards,
Battery Masters Team
Reply from Battery Masters UK
Dear Customer,
Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.
Best regards,
Battery Masters Team
Fantastic
Battery was required for my 2006 Mercedes CLS and since fitting, error gone and car back to her normal self. Still no issues which is great. Delivery was quick. Very happy.
Thanks
20 September 2024
Unprompted review
Reply from Battery Masters UK
Dear Customer,
Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.
Best regards,
Battery Masters Team
Excellent service and quality product.
Ordered s small12v barrery for an autofeeder spinner motor for wild bird feeding, impressive delivery time, good product, promptly ordered three more.
12 November 2024
Unprompted review
Reply from Battery Masters UK
Dear Customer,
Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.
Best regards,
Battery Masters Team
Great service
Great service, battery was delivered in good condition on the promised date.
29 October 2024
Reply from Battery Masters UK
Dear Customer,
Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.
Best regards,
Battery Masters Team
Fast delivery and product is great
Fast delivery and product is great. I'm using this in my project for solar heating in a small room and it's perfect. A+++
12 November 2024
Unprompted review
Reply from Battery Masters UK
Dear Customer,
Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.
Best regards,
Battery Masters Team
Replacement battery for house alarm…
Replacement battery for house alarm system delivered in 2 days, competitively priced, securely packaged and works perfectly.
12 November 2024
Unprompted review
Reply from Battery Masters UK
Dear Customer,
Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.
Best regards,
Battery Masters Team
Reply from Battery Masters UK
Dear Customer,
Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.
Best regards,
Battery Masters Team
First time using this company and am…
First time using this company and am well happy next day delivery well packaged will use next time 👍
30 October 2024
Reply from Battery Masters UK
Dear Customer,
Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.
Best regards,
Battery Masters Team
i phoned
i phoned, they answered the question, i ordered online, i paid online, they posted, it was right
28 October 2024
Reply from Battery Masters UK
Dear Customer,
Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.
Best regards,
Battery Masters Team
Ordered a battery that was urgently…
Ordered a battery that was urgently required. It took nearly 24 hours before receiving an email advising that they had no stock of the order.
Went elsewhere and received the battery by lunchtime!
I am still awaiting my refund!
Reading other 1 star reviews it would appear that one is drawn in by their lower pricing and repayments are lengthy drawn out process.
GO ELSEWHERE!
28 October 2024
Reply from Battery Masters UK
Hello,
We sincerely apologize for canceling your order. While we diligently update our stock levels, occasional discrepancies may arise. Once you placed the order, our stock went out of stock, and we could not deliver it. We do apologise for not informing you about this sooner.
Rest assured, we are actively addressing this issue to prevent its recurrence. We deeply regret any inconvenience this may have caused you. At Battery Masters, providing exceptional customer service is paramount to us.
Thank you for your understanding.
Sincerely,
Battery Masters Customer Service Team
Reply from Battery Masters UK
Dear Customer,
Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.
Best regards,
Battery Masters Team
Chairlift batteries died.
My mum’s chairlift batteries died.
Ordered this replacement set from UltraMax; arrived a couple days later.
Works perfectly
30 October 2024
Unprompted review
Reply from Battery Masters UK
Dear Customer,
Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.
Best regards,
Battery Masters Team
Reply from Battery Masters UK
Dear Customer,
Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.
Best regards,
Battery Masters Team
My bike battery died so I got this it…
My bike battery died so I got this it been good so far
22 October 2024
Unprompted review
Reply from Battery Masters UK
Dear Customer,
Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.
Best regards,
Battery Masters Team
Reply from Battery Masters UK
Dear Customer,
Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.
Best regards,
Battery Masters Team
Arrived on time and as ordered.
5 October 2024
Reply from Battery Masters UK
Dear Customer,
Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.
Best regards,
Battery Masters Team
Communication
Try telling your customers why you cancel orders and refund money.
It's Called communication!!
4 October 2024
Reply from Battery Masters UK
Hello,
We sincerely apologize for the cancellation of your order. While we diligently update our stock levels, occasional discrepancies may arise. Our stock went out of stock once you had placed the order and we could not deliver it. We do apologise for not informing you about the same.
Rest assured, we are actively addressing this issue to prevent its recurrence. We deeply regret any inconvenience this may have caused you. At Battery Masters, providing exceptional customer service is paramount to us. Our sales will get in touch with you soon to solve this issue.
Thank you for your understanding.
Sincerely,
Battery Masters Customer Service Team
The company is uncontactable
The company is uncontactable! They don’t answer emails, the 0208 number, the 0871 number presumably because it earns them money, I now have a nice new 6N6-3B with no electrolyte or instructions. Not impressed!
18 October 2024
Unprompted review
Reply from Battery Masters UK
Hello,
We sincerely apologize for the difficulty you have faced. At Battery Masters, providing exceptional customer service is paramount to us. We have requested for your information on Trustpilot. Please share this so the team can get in touch with you.
Thanks & Regards,
Battery Masters Customer Service Team
Reply from Battery Masters UK
Dear Customer,
Thank you for the fantastic review! We're delighted you liked our products and experienced great service from our team. Providing reliable and timely delivery is our top priority.
Best regards,
Battery Masters Team
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