Basco Reviews 

216
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and authentic range of products, often highlighting unique Spanish foods that are difficult to find elsewhere. Many people appreciate the delicious taste and flavor of items like Iberian pork, suckling pig, and Galician beef, noting their premium quality. Reviewers also commend the efficient service, with orders arriving quickly, well-packaged, and in perfect condition. However, some customers experienced issues with delivery, including early or late arrivals, packages left without notification, or items arriving defrosted or damaged due to courier handling. A few people also noted concerns about product quality, such as meat being below average, items arriving thawed, or being underweight and lacking proper labeling. Additionally, some reviewers mentioned problems with orders, including incorrect items, issues with offers, or difficulties resolving duplicate purchases.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the excellent quality of items... See more

Quality

Customers consistently note positive experiences with quality, often describing products as excellent,... See more

Delivery service

People report positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Order

Consumers generally express satisfaction with their orders, frequently praising the careful packing, quick... See more

Service

Users describe positive interactions with service, often highlighting its outstanding quality and efficiency,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordered 2 packs fois gras, east site to navigate, arrived well packed with 2 unordered packs of padron peppers (the best out of Spain!). Our only gripe is with DHL delivery who didn't knock (we were... See more

Rated 4 out of 5 stars

Excellent products that are difficult or impossible to find elsewhere. A small glitch regarding delivery date. I chose a specific day only for the order confirmation to say no date had been selected s... See more

Rated 5 out of 5 stars

I cannot speak highly enough of this company. I am a massive foodie and I only ever buy quality. If you are like me then you need to get to know the amazing products Basco stock! You will only ever... See more

Rated 5 out of 5 stars

Great produce and the finest suckling pig that money buy at a very competitive price. Products always arrive brilliantly packed and frozen products are fully frozen on delivery. I have been buying fro... See more


Company details

  1. Cured Ham Store
  2. Cold Cut Store
  3. Liquor Wholesaler
  4. Seafood Wholesaler
  5. Wine Wholesaler and Importer

Information provided by various external sources

Wetherby, UK based importer of gourmet food and drink from Spain. Supplying trade and retail customers with our fantastic produce.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

216 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 8% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(216)

96 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic suckling pig

Fantastic suckling pig. Really delicious and surprisingly simple to cook. The delivery was super simple and it aimed in excellent condition. I will be buying again.

6 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I ordered the Gallega Rump Joint after hearing such wonderful things about the quality of the beef. We’re saving it for Christmas Day, so I haven’t tried it yet, but I wanted to leave a review for the customer service in the meantime. I accidentally placed a duplicate order and needed help resolving it. Basco were incredibly helpful and patient throughout the process, and the communication from their team was excellent. I’m really looking forward to trying the beef and will leave another review after Christmas. Thank you!

2 December 2025
Unprompted review
Rated 5 out of 5 stars

What a find!🤩…

Absolutely delighted with finding Basco of a source of genuine, quality, Spanish items. Great range of products - the Good Friday discount encouraged me to purchase a wider range of items. The Spanish Omelette is incredible value for money and was a great treat. The items arrived via DPD very quickly and superbly packaged. I am really enjoying my moments is self indulgence and will return for more treats in the future. Thank you for a great website and swift and efficient service.

22 November 2025
Unprompted review
Rated 5 out of 5 stars

The Best

Amazing products, quick delivery and even rewarded for being a regular customer. One of the best fine food companies with a very reasonable price tag. A must try for any foodie lover!!

14 November 2025
Unprompted review
Rated 3 out of 5 stars

Bad customer service

My initial order was for a Galician fillet which was terrible had to make braised steak n mushroom pie out of it not what you would expect to do after paying £85 ( offer) I recieved eventually £30 credit which I used to buy 2 packs of iberico ham one pack was inedible the other fine informed the company but no response I have given them plenty of time to respond but to no avail

18 October 2025
Unprompted review
Rated 5 out of 5 stars

Speed and quality

My previous suppliers let me down so I found this company online and was delighted with the quality of the food, careful packaging and speed of delivery. I will be back!

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Great service and products

Great service and products, purchased for personal consumption. Everything arrived very well packaged. Shout out for cheesecake which was amazing

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Quality – Best Beef I’ve Ever Ordered Online! ⭐⭐⭐⭐⭐

I made my first order with Basco Fine Foods this week (Order #RE100124468) and I have to say the meat was absolutely fantastic — tender, rich, and full of flavour. I’ve ordered from quite a few online butchers over the years, but your Galician beef fillet beats them all hands down.

You can really taste the quality and care that goes into your products, and everything from the packaging to the delivery was top-notch. This was my first order, but i

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Fine food from Spain…

Having purchased Spanish food product for a number of years now I can honestly say well done. Quality products. Quality service.

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Great product, great service

This is one of the very best cuts of meat I have ever tasted. It is a go-to for catering for dinner parties for 8 or 10 people. Served black and blue. Service from Basco is s faultless.

18 September 2025
Unprompted review

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