Disappointed in William Wong Sales Agent
I am deeply disappointed in William Wong - real estate agent of Ringwood. Not only is he unable to speak English fluently, he even yelled at me loudly, rudely and arrogantly over the phone when I was providing him with feedback. This reflects upon his mentality, manners, character and low levels of professionalism and competence.
William Wong asked me to build a walk-in robe in a room which I disagreed with, because this is an unnecessary hefty expense. When the renovation company (which William Wong recommended) damaged the grass at the common area shared with neighbours (which he was clearly aware that it was damaged by the renovation company), he told me to incur costs to fix it by myself. This does not make sense, which shows that he is not acting in the best interest of the property owner and I asked the renovation company to fix it. I wanted the outdoor deck to be free of shoe stains but William Wong said he cannot stop potential buyers from walking on the deck with shoes. This is ridiculous, which I raised with other sales agents and they confirmed that what I wanted is easily doable and very common, which is to put a sign to inform potential buyers.
What William Wong yelled at me loudly: which shows his inability to accept feedback from clients:
- I am not your slave!
- I am disappointed!
- You should be grateful to me!
I am so glad I changed my sales agent because I do not trust William Wong. I don’t have such distressing issues with another sales agent.


