Barrier Components LtdReviews 

268
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful advice and guidance received, which often leads to finding the perfect products for their needs. The quality of the products is frequently mentioned as very good, with items fitting perfectly and meeting expectations. Reviewers also appreciate the fast and prompt delivery, with many orders arriving quickly and well-packed. However, some customers noted minor issues, such as a tear in the package upon arrival, though all components were still present. A few other people also felt that the delivery cost was high, especially compared to the price of the items purchased.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Product

Consumers find product quality to be positive, with many describing items as good or top quality and exactly... See more

Quality

Reviewers highlight positive aspects of quality, with many customers consistently praising the excellent and... See more

Service

Clients share positive opinions on service, frequently highlighting excellent advice, quality, and fast... See more

Order

Customers had positive experiences with order, praising the easy and straightforward ordering process, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Barrier Components are nothing short of brilliant. Great selection of stock and pricing. But the best part of our experience was the advice and guidance from James Evans about which products would b... See more

Rated 5 out of 5 stars

Ordered at the weekend and delivered mid week. Great oprices, qulity product and their carrier kept me updated as the items travelled through their network. Highly recommended company and 5* service i... See more

Rated 5 out of 5 stars

Great service, Ordered a sliding door track and also needed some spacers to clear the track from the architrave, Had a phone call the day after I placed the order to say they think I've ordered the wr... See more

Rated 5 out of 5 stars

Really helpful staff, phoned to say that the item chosen was sold out, but could supply an alternative for no extra cost. Really good quality item, fitted the job perfect! And arrived quickly.


Company details

  1. Hardware Store

Written by the company

Barrier Components Ltd, established in 1987 within a stone’s throw from the Thames Flood Barrier, is widely recognised in the marketplace for the supply of high-quality hardware, and we constantly strive to source new and innovative products from around the world. Please browse our website or call our specialist sales team on 01708 891515 for further assistance or information on any of our products. Alternatively email us at sales@barrier-components.co.uk, highlighting your area of interest.


Contact info

4.9

Excellent

TrustScore 5 out of 5

268 reviews

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1-star

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4.9

All reviews

(268)

58 reviews in the last 12 months

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Rated 5 out of 5 stars

Great job done...

Very quick response to the webshop-placed order. Excellent communication with the team. The whole handling of the order and the easy solution of shipment with UPS. The goods arrived next day! So many thanks to Barrier Ltd. - Keep on doing such fine work - Best regards, VECTORS GmbH, Wolfgang Weidmann

16 April 2023
Rated 5 out of 5 stars

Great company

I ordered a special glass sliding door lock. The lock arrived quickly and well packed. My customer was so happy to able to lock the main entrance safely within a few days.

6 April 2023
Rated 5 out of 5 stars

Ordered gate lock

Ordered gate lock, 2 days later received phone call (missed it) then email to say the lock was unavailable due to supplier going out of business. Rang Barrier Components who apologised for not being able to supply the lock, they recommended another lock or offered a refund. Discussed alternative lock with them and they were really helpful so went with their recommendation. Two days later new lock arrived, fitted and works great.
Cannot thank Barrier Components enough for their help and advice, their customer service is fantastic. Will definitely shop with them again.
Many thanks.

17 February 2023
Rated 5 out of 5 stars

Good quick and safe delivery

Good quick delivery. Item ordered exactly as described on the website. Also the packaging was 1st class and kept the order safe and secure. Communications on the order progress were really useful.

21 January 2023
Rated 1 out of 5 stars

Ordered on the 6-12-22 and still have…

Ordered on the 6-12-22 and still have not received brackets

22 December 2022
Barrier Components Ltd logo

Reply from Barrier Components Ltd

Thank you for taking the time to leave a review.

When you purchased these on our site, you opted for Click & Collect. The goods have been waiting here since the 06/12/22. We have tried to contact you numerous times but have not managed to speak with you. Please contact the office by emal at sales@barrier-components.co.uk or call us on 01708 891 515 so that we can resolve the situation quickly.

Kind regards

David

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