BARA Sportswear Reviews 

1,407
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 127 reviews, reviewers had a great experience with this company. Customers consistently praise the products for their high quality, comfort, and excellent fit. The customer service is frequently described as exceptional, with many appreciating the helpful, responsive, and supportive approach, often noting swift and kind communication for returns, refunds, or order changes. However, some customers experienced significant delivery delays, with packages taking weeks to arrive, getting stuck, or having tracking issues. A few also found customer service unhelpful in certain situations, providing general responses or failing to resolve issues. Additionally, some reviewers noted specific product concerns like faulty stitching, seams cracking, or items not fitting as expected.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the good quality, comfort, and... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful, friendly, and quick... See more

Delivery service

People report ambiguous experiences with delivery service, with many expressing frustration over extremely... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the good quality of... See more

Order

Customers consistently note ambiguous experiences with order, with many expressing satisfaction and loyalty,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Some time ago I ordered 2 items, received only one after some time, so I contacted support about my other item. They told me it was send from another location so it that one takes a bit longer, and in... See more

Rated 4 out of 5 stars

Hello, till the order was delivered I can’t see were my package is and when it will be delivered. 2 of items are too small ( oredered size I were another items from Bara), so I wanted to return the... See more

Rated 5 out of 5 stars

They make great products thats both comfortable and awesome to use. Ordering was easy, and when I had an issue with the delivery they were helpful, very service-minded and helped me all the way to get... See more

Rated 5 out of 5 stars

Good customer service! Black Icon leggins: Seams cracked from first pull and not enough compression. But i will get replacemet, so customer service is good. Delivery took 3 weeks. Other Bara m... See more


Company details

Written by the company

Bara Sportswear. Dare To Dream Big. Treningstøy merke fra Nord-Norge. Kjøp Bara klær for damer. Kjøp topper, tights, singlet og t-skjorter.


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 2 weeks

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3.9

All reviews

(1,407)

309 reviews in the last 12 months

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Rated 5 out of 5 stars

Black Icon leggins was defective

Good customer service!
Black Icon leggins: Seams cracked from first pull and not enough compression.
But i will get replacemet, so customer service is good.

Delivery took 3 weeks.

Other Bara models did’t have this problem and they are good quality.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service! A seam cracked on newly purchased tights. I sent an email on it in the morning and eight hours later a replacement is on its way. Thank you so much!

24 October 2025
Unprompted review
Rated 1 out of 5 stars

My items were seriously delayed.

I ordered three pair of leggings on 20.09. After a week I contacted the customer service to ask where the leggings were and they assured me that they were shipped out. I got a tracking number, which showed me that the package was stuck somewhere in a logistic center.

After another week I contacted the customer service again and they gave me an explanation that nothing is actually shipped and they can't locate the leggings due to a warehouse change. Nothing about a warehouse change was noted on the website and every item I ordered was supposed to be in stock and here within 2-7 days.

The package was delivered on 8.10 The customer service offered no actual help, no discount or anything. I, as a customer, should have had understanding for their warehouse chaos. At least tell on the website that the delivery times can wary or offer some discounts.

8 October 2025
Unprompted review
BARA Sportswear logo

Reply from BARA Sportswear

Hi Saana,

Thank you for your honest feedback. I’m very sorry for the delay in your shipment and completely understand your frustration. I’d be glad to help explain things for you.

We always do our best to send out all in-stock items quickly, and delivery to Germany usually takes 7–14 business days. However, your order included a pre-sale item, which means it was purchased before it arrived in stock, this was also noted on our website. Please know that your feedback has been shared with our team as we continue to improve our dispatch process.

Our records show that our support team has already been in touch and provided you with a gift code as a small thank-you for your patience. If you need help with a return or exchange, just let us know, we’ll be happy to offer a free return.

If you have any other questions, please don’t hesitate to contact us at help@barawear.com. Your satisfaction means a lot to us.

Thank you again for your patience and understanding. 🙏

Rated 5 out of 5 stars

I had to change my order

I had to change my order a little. Customer service was so friendly and change the order for me. Also there was a delay on sending the order but customer service kept informing me what happens next. Positive experience even though I had to wait for my order a little bit longer.

1 October 2025
Unprompted review
Rated 1 out of 5 stars

Poor customer service

I ordered on September 1st but I didn't receive the item until September 24th. I contacted customer service and asked about exchanging a product, but customer service didn't answer my question and wrote something general that had nothing to do with the matter. This was my first order and I won't be ordering again due to delivery times and poor customer service.

24 September 2025
Unprompted review
BARA Sportswear logo

Reply from BARA Sportswear

Hi Erika,

Thank you for sharing your honest feedback. I’m truly sorry for the confusion and the trouble you’ve experienced in getting a clear answer. I’d be happy to help clear things up.

Based on our records, it seems your questions about the exchange process and price differences have already been answered, and a follow-up was sent as well. I’d recommend checking your inbox or spam folder for those emails.

No worries about your exchange, we’ll take care of it for you, completely free of charge.

If you need any further help, feel free to reach out to us at help@barawear.com. Your satisfaction matters to us, and we’re committed to resolving this smoothly.

Thank you for your patience and understanding. 🙏

Rated 5 out of 5 stars

I have shopped many items with Bara…

I have shopped many items with Bara sportswear and always been happy with my purchase until last time, when the items weren´t to my liking and Bara sportswear responded immediately and kindly and gave me a coupon for the exact amount that I had spent. Very descent company.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Great products, even greater costumer service.

I had a few issues with sold out sales products and a lost shipment, but I had brilliant help from the polite and effective costumer service and everything is resolved in the best possible way.

The clothes is soft and comfortable and I love the designs.

12 September 2025
Unprompted review

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