Bank of Baroda Reviews 

I would have given -9 *
I had a request from the Bank of Baroda Centralized Re-KYC Cell from Mumbai (22/04/2023) to furnish Re-KYC details and documents to Base branch at Surat and they had given me the address and email address of the branch and KYC team in Surat I requested the form for NRI or account holders from abroad I was told to down load it from the website I needed two forms 1) Re-KYC and other No change RE-KYC and was also informed I could email the document to my base branch
I did as per their advice and instructions and sent all the documents to Base branch and requested an acknowledgement of safe receipt of the documents It’s almost a month now they have not acknowledged and keep sending me reminders to Send KYC documents or else account will be put on Dormant and closed till today 06/07/2023 no respose

My Base branch
BHAGATALAO, SURAT, KANPITH BHAGATALAV SURAT SURAT

"What went wrong this time?" Where to start. Netbanking magically has 'technical issues' the day I start making transfers and no one can figure out a solution. Archaic systems, rude and inept customer service, and a clear attitude that you mean nothing to them.

Sabse ghatiya bank me se 1 bank hai bob, na Inka UPI work karta hai na debit card dhang se, or complain bhi Karo to Inka koi response nehi milta . I suggest koi bhi bank me account open kar lo but Bob me kabhi nehi. I'm gonna close my account.aagar 1week me mere problem solve nehi huyi to

This bank and the staff provides one of the worst service I had compared with other branches. This is not based on one day experience. This bank has bad behavioural staffs all the time...if my review could help in changing their attitude ...it will good for many customers and the brand name BANK OF BARODA.

The VERYY WORST BANK I have experienced is at the Koramangala branch of St John.CUSTOMER SERVICE IS COMPLETELY NILL. Hate their attitude ...the absolute worst!

Today I went to bank to close my fixed deposit by premature closure...The Manager close my account. When I asked detailed information, how much I had received with interest for 2 years on my fixed deposit and on what amount premature penalty is deducted and how much?when asked. Manager was rude said check in mobile banking? I was eager to know how much interest I received and on what amount penalty is deducted. When I tried to update my passbook, machine is not working, no manual printing also, server problems, no manager, staff cooperation, I struggled to check my fixed deposit transactions, and was not able to find out on my fixed deposit amount how much interest I received for 2 years and what amount premature penalty is deducted. Only answer is I can know my total balance. I want world to know this poor service of this bank...one is sure if you go to this bank full day is wasted, very very slow working and very very slow services.

Very worst bank in India. no manners of bank people. no manners how to talk people.. Bank manger also not knowledgeable. i am closing my account...

The staff at Wembley branch are very friendly and helpful esp. Niyanta Shah and Sherry.

An absolutely amazing service provided by Karan in the Bank of Baroda on Soho Road. The staff are very friendly and go out of their way to help all UK customers. I would definitely recommend them.

Worst bank ever. If we have emergency then we have to wait a long time to clear a simple things. Its very hard to get bank statement. I never recommend the bank to anyone

longest cooling period,
if you are in emergency,
you can get into trouble.
so think 100 times before open account in this.

Very very very bad service I humble request no one open account in this bank
I send money from Saudi Arabia 25 January 2023 but didn't receive in our account I send email no one replied
Very very very bad bad bad service

I wish to share some of my negative experiences of having to deal with Baroda Bank.
My husband banked with the UK branch of this Bank and after his death, it has taken 6 months for Baroda to release the funds to me, despite my having obtained a Grant of Probate.
I asked a solicitor to act on my behalf to obtain the funds. However, the Bank has been extremely slow to respond to her; often emails and phone calls have been left unanswered.

At one point, I was hopeful that the money would soon be released, but was then met with a demand for £600 to enable Baroda Bank to consult with their own solicitor.
This was despite the Grant of Probate being a current legal document secured in the UK. I felt I had no option but to pay this money.
However, still the money was not released. I also asked to see bank statements after the death of my husband so I could check the activity of account and determine exactly what was owing to me.
Again, my request was met with silence and I have seen only a screen shot of the closed balance instead of the statement which I had requested.

To add to my pain, I am still receiving letters addressed to my husband, two and a half years after his death, asking him to activate a new debit card.
At other times letters have been sent to him claiming that the account should be closed due to inactivity.

In all, I have had a terrible experience of Baroda Bank. Although I eventually received the funds, there were many times when I feared the money would never be released.
For all those people considering banking with Baroda, I would strongly urge you to go elsewhere or else risk suffering a catalogue of failures amounting to ineptitude, appalling customer care and obstructive behavior.

The worst bank in India. No good service. Employees are not responding property. They will give negligible answers to costomers. No proper ATM's, cash deposit machines, passbook printing machines in all branches.

i advise anyone with elderly relatives and in general NOT TO USE the uk branches of this bank. went in with all power of attorney forms and ID and they are making it so hard for anyone to access their own money - it is the account holders money yet this bank , especially southall branch act like it is their money - appalling customer service , outdated processes, really hard to even get online banking and terrible attitudes to valued long time customers - will be talking to every possible avenue can find about their processes - how on earth can you refuse AN OFFICIAL UK GOVERNMENT APPROVED DOCUMENT which has already been certified with UK DOctors etc and with all IDs etc only then to have audacity to ask what we want OUR money for and if we have aGP letter - it is none of your concern - the AUDACITY of this bank is DISGUSTING - their hours dont suit the workign person and what takes an hour in any uk bank took 5 hours only then to be told " theere is no guarantee" if i could swear on here i would - the STUPIDITY AND RUDENESS is the worst ever seen - they make such hard work of everything then wonder why people get angry

This bank is very nice. My work finish within 2 day only.

Do not use this bank. Terrible processes and their service is bad. Some good people work there but the process and times are ridiculous.

Star rating should be read as 0.00001 and not 1Star. As an NRI currently experiencing BoB as worst banking organisation. They have stolen my money from NRE account despite there is no direct debit authorisation, I do not have BoB credit card, hence notified International Business Branch and BoBFinancial, they have accepted it is an incorrect debit, but would not rectify and credit back the stolen money. Correspondence has been sent to all emails of the bank from Zonal to Regional to customer service but no action yet.

Bank of Baroda has given very bad service and I am facing so much financial problem and mental harassment.
1. Delay in service, till date bank has not given application ID of PMAY.
2. Though on time installments are given bank is taking fine.
3. Branch manager and Zonal officer are not giving appropriate solution.
4. Zonal officer is not attending my calls.