I came to coffee late in the game, and only started drinking coffee in my 60s on a visit to France. When I got home and started making my own coffee, I found that it upset my stomach. I couldn't unde... See more

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At Balance Coffee, we boost your well-being with our healthy, freshly roasted coffee and powerful mushroom elixirs. Our products are 100% natural, toxin-free, and free from mould and pesticides, ensuring a clean and nutritious coffee experience. We source beans from the top 1% of farms globally, supporting ethical and sustainable practices. Our roasting process maximises health benefits, delivering coffee rich in antioxidants and essential nutrients. Discover our range of ground coffee, whole beans, and mushroom elixirs. Our Lion's Mane Mushroom Coffee enhances focus and cognitive function, while our elixirs blend seamlessly into drinks for added health benefits without altering flavour. We’re committed to exceptional customer service, learning from every interaction to serve you better. Experience the difference with Balance Coffee. Shop now and level up your day.
The Balance Promise
Fresh healthy coffee, delivered with zero risk
Contact info
Balance Coffee, 167-169 Great Portland Street, W1W 5PF, London, United Kingdom
- 07828546036
- orders@balancecoffee.co.uk
- balancecoffee.co.uk
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Replied to 68% of negative reviews
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Outstanding coffee and customer service!
I have been ordering with Balance for several months now and not only is their coffee outstanding in terms of quality and taste but their customer service is also fantastic! I would highly recommend giving them a go! We love the Darkfire brand as its delicious!

Reply from Balance Coffee
Best coffee beans in London
So far the best coffee beans I've managed to get my hands on in London. We have a repeating order for the "Dark Fire Energy" and "Rotate" variants - can't decide which is better...
Great coffee, great service 👍

Reply from Balance Coffee
The coffee was delivered quickly
The coffee was delivered quickly, well packaged. I had ordered an espresso grind which unfortunately was not suitable for my coffee machine. Balance Coffee were so good when I emailed and explained my dilemma, and they arranged for a return and replacement. They also advised a more suitable grind for my machine, which they have now sent to me. They have been so helpful throughout and I look forward to trying the coffee soon!

Reply from Balance Coffee
What an obliging company Balance Coffee…
What an obliging company Balance Coffee is. Quick to respond to adjusting deliveries but most important Great Coffee — the best I’ve ever had
Smooth with all the nasties taken out .
Everyone who has it in my house loves it
Can’t recommend it more highly
Amazing choices of flavours and add ons. Try it.

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Happy with the outcome and service
Happy with the outcome and service. Balance Coffee are always helpful, prompt and courteous when dealing with order issues. I rarely sign up to subscriptions but this is one product and one company worth my time, investment and commitment.

Reply from Balance Coffee
Thank you for caring about what matters
Delicious coffee – first one I’ve ever had that didn’t need milk. Just had that perfect flavour you always imagine coffee should have (like in movies). Now I’m thinking maybe the bitter taste in other coffees was because they weren’t pure. Love that this brand actually tests for all the nasty stuff. Really makes a difference – thank you!

Reply from Balance Coffee

Reply from Balance Coffee
Excellent company
The excellence of customer service, the informative website and the very high quality of coffee all contribute to a pleasurable purchase experience. I found the coffee clean and free from contaminants -as the website points out. A very drinkable coffee (Stability Blend) with a touch of citrus that appeals to me. I tried making the coffee with aeropress, stove top and bean to cup ristretto and all methods produced a most satisfactory taste and mouthfeel. Pleased to recommend Balance Coffee most strongly.

Reply from Balance Coffee
I purchased three different types of…
I purchased three different types of beans and the Lions Mane Elixer from Balance. Royal Mail had some delivery issues however the support in helping to resolve them by the team at Balance was excellent. The coffee is Deee-licious - I've only tried the Rotate Espresso so far and it tastes exactly as described. I normally shop around to see what is new on the market but I will be a repeat customer from these guys. Don't miss out - try them.

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Reply from Balance Coffee
I love this coffee
I love this coffee. When I finished my subscription bag early i had to go back to my old premium supermarket stuff and did not enjoy it half as much. Great beans guys ☕️

Reply from Balance Coffee
Great products and service
Great products and friendly, helpful customer service!

Reply from Balance Coffee
Excellent Customer Service
Customer service was excellent.
New coffee arrived with no concern, packaged well, and prompt delivery. Brewed well and tastes good. Will use again.

Reply from Balance Coffee
Lions Mane gets me focused for the day
I love a cup of lions mane coffee every morning. I am so much more alert and on my A game, genuinely feel like my brain has been flossed :)
It is a quality coffee and whilst it may seem a bit pricier than your supermarket roast it is worth the money and so much cheaper than a daily shop bought coffee. Love it!

Reply from Balance Coffee
Love it the Coffee, easy Customer Service
I really enjoy the coffee, but I never really realised the actual benefit of it until recently when I ran out.
The company have been great to deal with Via email and fast to respond, easy to make changes to my subscription.
Looking forward to never running out again!

Reply from Balance Coffee
My wife bought me an aero press and a…
My wife bought me an aero press and a few packages of Balance's coffee. Fast to brew and tastes delicious.
Recently, bought new coffee from the shop on my own, but accidentally picked whole bean coffee. Wrote the team about the mistake and they quickly updated my order. Thanks!

Reply from Balance Coffee
I can definitely recommend this company…
I can definitely recommend this company and the products I have tried so far. The coffee tastes clean, not bitter at all, and well-balanced. It is important that they test it for mold, heavy metals and other contaminants which are present in so many other brands. Delicious--a true pleasure!

Reply from Balance Coffee
Excellent customer service!
When we experienced a recent delay in receiving our shipment from Royal Mail, Balance Coffee made things right by sending an overnight replacement order. They were professional, apologetic and responsive. Excellent customer service + fabulous coffee = Loyal repeat customers!

Reply from Balance Coffee
Amazing coffee
Amazing coffee, wonderful company ethos.
Highly recommended x

Reply from Balance Coffee
Great tasting and functional mushroom coffee
Absolutely love Balance have been drinking the Mushroom coffee now for as long as they have been producing it. I can honestly say it has literally changed my brain function.. At 54 I've never been sharper, if only this had been available during my younger years. The taste is incredible and with this stuff there is no spike and no low after. I love quality stuff and this is exactly what you get an ethical quality business and products, fast delivery and great service.

Reply from Balance Coffee
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