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Company details

  1. Interior Designer
  2. Furniture Manufacturer
  3. Outdoor Furniture Store

Written by the company

We are an interiors company, specializing in the manufacture of custom indoor and outdoor furniture as well as soft decor items. All our products are locally made or sourced. Using only natural materials where possible.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

Outstanding Service


Outstanding Service – Above and Beyond!

I cannot speak highly enough of the incredible support, and dedication by Dion and Karen has shown throughout my case. From day one, they were not only knowledgeable and efficient but also genuinely caring and understanding.

Their communication was always clear and timely, keeping me informed and reassured at every stage. They made a complex and often stressful process feel manageable, and their attention to detail gave me real confidence that I was in the best possible hands.

What truly set them apart, though, was the way they went above and beyond in so many ways – always willing to go that extra mile to ensure the best outcome for me. It’s rare to come across someone so committed, empathetic, and capable.

Thank you for everything.

23 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service received

Excellent service received. I order glasses for a Farewell gift and there was a delay with the delivery. After communicating with Bailey that I needed it by a certain date, she made sure it was delivered on time.

7 April 2022
Bailey and Co logo

Reply from Bailey and Co

Only a pleasure Jana! Thanks for the kind review!

Rated 5 out of 5 stars

Excellent

Beautiful product. Excellent service.

27 February 2022
Bailey and Co logo

Reply from Bailey and Co

Thank you so much for the review. Most appreciated :)

Rated 5 out of 5 stars

Beautiful bed side tables!

Beautiful bed side tables!
I was surprised when they arrived as I had not paid attention to measurements and assumed they were standard size. I wasn’t sure they would fit the space.. .
But they fit perfectly and I really like the longer size.
They’re very well made and enhance the look of our master bedroom.
Thank you.

20 October 2021
Bailey and Co logo

Reply from Bailey and Co

We are overjoyed you are happy with your purchase Gillian! Thank you so much for the kind review!

Rated 5 out of 5 stars

Bailey and co was fantastic

Bailey and co was fantastic. Courier company not so much: package delivered to wrong address which caused a lot of unpleasantness and anxiety.They also did not seem motivated to correct their mistake.

12 October 2021
Bailey and Co logo

Reply from Bailey and Co

Many thanks for the review Marietjie, we will engage with our couriers around their service, to ensure this does'nt occur again.

Rated 5 out of 5 stars

Very satisfied customer

I was delighted with the cushions that I ordered. They were even more stunning than in the pictures. I definitely recommend Bailey & Co

8 December 2020
Bailey and Co logo

Reply from Bailey and Co

Thank you so much for the review and we are thrilled you are delighted with the cushions!
Have a super day.

Rated 5 out of 5 stars

Great service

Fantastic service in that my rug was delivered quickly, however the link to track my parcel was useless as the communication did not contain tracking information and the courier tracking system requires this information.

My rug is beautiful and great quality. It is exactly the same as the 8mage on the website

7 December 2020
Bailey and Co logo

Reply from Bailey and Co

Thanks for the review Melonie, much appreciated. Apologies about not including the tracking link on the dispatch, an error on our part. Glad you enjoying the rug! Thanks again for the support

Rated 5 out of 5 stars

High quality and excellent service x

Absolutely beautiful bedside tables, and the service I received was amazing x

7 December 2020
Bailey and Co logo

Reply from Bailey and Co

Thank you so much for taking the time to review! Glad you love the Side Tables, have a wonderful day further!

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