1. Context • Been to x6 different stores to enquire selling my Mini Lady Dior • Bagista was my final stop recommended by a previous shop 2. First Impression • Attended to ASAP • Hand... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About Bagista
Written by the company
Bagista is your online shopping destination for luxury handbags and accessories.
Bagista aim to provide a platform where fashion conscious individuals can build a community and trusted marketplace to re-cycle their luxury accessories. We offer a carefully curated range of brands and designers, with a focus on Chanel, Hermès and Louis Vuitton.
Bagista strive to offer a selection of both pre-loved and brand new bags, providing our community of bag-lovers with an eclectic mix of one-off pieces to choose from, no matter your preference.
Established in 2014, Bagista has forged a strong reputation for providing exceptional customer service alongside a seamless online service helping clients to buy, sell or swap their unwanted new or pre-loved designer accessories.
Contact info
Unit 15 Trade City Business Park, UB8 2DB, London, United Kingdom
- 02039409822
- info@bagista.co.uk
- bagista.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Will definitely buy again
First time I’ve ordered a pre-loved bag as I usually buy brand new and I’m glad I did as I paid less and the Dior lady bag was in Pristine condition as described by Bagista. The bag was well packaged, delivery was fast and kept me updated throughout. I will definitely buy again, thank you Bagista.
Love the bag
Love the bag, exactly as specified and very good price. Love the option when you pay!..
Excellent service
Excellent service, really great quality products. Charleen was so knowledgeable and helpful!
Came in last week to buy a bag I saw on…
Came in last week to buy a bag I saw on the Bagista website. Dominykas helped me and was so knowledgeable and lovely to talk to. It made the experience so much nicer. Thanks, Dominykas :) I will definitely be coming back to buy more bags.
Fabulous
Having used Bagista a few times In the past, I felt confident in making another purchase knowing that they deliver, provide high quality goods with accurate descriptions and they did not disappoint. Highly recommend
Excellent experience with Bagista
Excellent experience with Bagista. Dominykas was incredibly helpful, professional, and responsive throughout the process. Everything was smooth, transparent, and handled with great care.
The customer service was outstanding and the whole experience felt very personal and professional. I’ll definitely be coming back again!
My bag arrived quicker than I was expecting and I am so pleased.
Highly recommend!
I had a seamless and excellent…
I had a seamless and excellent experience with Bagista!
They are so professional and prompt with responses and they have a beautiful boutique in Knightsbridge.
They have an amazing selection!
Thank you for the best experience!
If you want your items to be handled…
If you want your items to be handled with care and sold quickly, then sell with Bagista. Unlike many other resellers, Bagista carefully handle your bags and don’t leave them lying around anywhere or handled heavy handedly without gloves. They have a seamless selling process, thankyou to Dom who always provides quick quotes and who has sold many of my items.
The team always update you when they have received, authenticated and sold items.
They are truly the best.
I had a great experience with Bagista
I had a great experience with Bagista. I resold a bag through them and the whole process was smooth, professional, and prompt. Communication was clear, everything was handled efficiently, and I felt confident throughout.
This is the 4th Hermes piece we have…
This is the 4th Hermes piece we have bought from Bagista and we have also sold with them. They are a highly trustworthy reseller and we have no doubts over their integrity. Dom is a delight to deal with and will always do his utmost to help.
BAGISTA have done it again
BAGISTA have done it again! This is the second bag I have bought from them and I have no doubt I will be shopping with them again in the future. The whole experience in purchasing my Kelly bag has been truly professional from start to finish. I really can’t speak highly enough of them and wouldn’t hesitate in recommending them to anyone wanting to buy preloved.
From start to finish… 5 stars
From start to finish, their team took such great care of me especially Dominykas as well Param, professional, attentive, and genuinely helpful throughout the whole process.
They made what could have felt like a big, daunting purchase feel smooth and enjoyable, always taking the time to answer my questions and make sure I felt confident in my decision.
I’m so happy with my purchase and the overall experience that I’ll definitely be coming back again. Highly recommended to anyone looking for both beautiful pieces and exceptional service! Thank you!
Best in town if you are looking for an…
Best in town if you are looking for an iconic bag or fashionable piece. The items are always in mint condition with very little difference from brand new product.
Selling your pre-loved pieces is easier than with any other brokers. Very responsive personnel and timely payments.
Don’t look any further xx
Excellent service
This is the second purchase from Bagista and the item was exactly as described and delivery was very fast from placing order.
Amazing service
Amazing service. Very polite and attentive staff. Much recommended
Amazing
Amazing! A wonderful experience selling my bags. Got the quote via the online team, dropped off the bag I store, and boom, payment in my bank after 48 hours. They provided the highest buyout price for my Chanel and Hermes by a mile! Now id look to come back more as buyer and seller! Super impressed!
Bagista is absolutly professional and…
Bagista is absolutly professional and very kind in all ways. My bag was perfectly packed and brandnew. The support was perfect and the bag was within 3 days in Germany. Great Shop. Thank you. 💞💞💞
Great seller
Great seller, bag as described. Very happy with purchase. Great communication, packaging and delivery. Would use retailer again.
Bagista never disappoints
Bagista never disappoints. Bag immaculate condition, communication excellent. Highly recommended.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








