AX Welwyn: Reviews 50

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

The boot lid of our car was damaged when we reversed into a skip. Having used AX Welwyn before, we took the car there without hesitation and they did a great job repairing the damage, plus fixing some... See more

Rated 5 out of 5 stars

Took my Jaguar in after someone scuffed and dented the rear door Scuffs were buffed out and dings removed foor a great price. Car was even cleaned inside and out I would recommend AX to anyone

Rated 5 out of 5 stars

AX replaced damaged door pillar trim on my Renault Clio Sport Tourer. First class service... repair completed promptly and perfectly. Even cleaned the car bodywork before collection, so the vehicle lo... See more

Company replied

Rated 5 out of 5 stars

Mark performed a fantastic job, used him before for minor swirl removal on paint but this time it was the complete car. A complete machine polish and then top class Ceramic paint protection. Wow what... See more

Company replied

Company details

  1. Car Service

Information provided by various external sources

At AX Welwyn we excel at repairing small to medium bodywork damage and giving you a fantastic paint finish. Great value repairs, great guarantees, great service


Contact info

4.8

Excellent

TrustScore 5 out of 5

50 reviews

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Rated 5 out of 5 stars

Absolutely first rate

Absolutely first rate, the repairs are as good as, in fact better than new, with panel gaps better than Mercedes managed. I couldn't be more pleased with the repairs

10 September 2020
Unprompted review
AX Welwyn: logo

Reply from AX Welwyn:

Thank You for your kind review John!
We are glad you are happy with your repairs!
From the AX Team :)

Rated 5 out of 5 stars

Superb job

Took car in for some minor dents and scratches to be removed. Excellent friendly and efficient service right from the start. The receptionist explained everything in detail and kept me fully informed though the process, the technician inspected the car, explained what work was needed to rectify the issues and a detailed quote was sent promptly. The work was done on time and to a very high standard. You cannot tell it has been repaired which is the proof of a fantastic job. I totally recommend this company

9 September 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommended.

Mark and the team at AX are Professional, competent, trustworthy and a pleasure to deal with. I’ve used them on a number of occasions and the work is always completed on time, on budget and to a very high standard. Highly recommended.

4 August 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer Service

Mark and Stacey were both really helpful and kept me informed throughout the repair process. The chip guard is a fantastic product and has resisted any damage from stone chips and it has been applied for nearly six months. The ceramic coating has made cleaning so much easier and keeps my car looking showroom after every wash. I would really recommend AX Welwyn for any bodywork as the customer service I received was second to none!

22 April 2020
Unprompted review
Rated 5 out of 5 stars

An absolutely lovely experience.

An absolutely lovely experience.
My car is very important to me and I needed to get a scuff fixed.
This business and their customer service angel Stacey, greeted me by name each and every time we interacted.
They even handed over a clean car inside and out.
Business the way it should be- friendly, customer experience focused and reasonably good value for money considering the skill level/quality of finish and overheads.
I will be back anytime I have a need for the perfect finish.
Thanks AX.

13 March 2020
Unprompted review
AX Welwyn: logo

Reply from AX Welwyn:

Thank You for your lovely review Mark :)
We are so pleased that your happy with your repairs, if you ever need us in the future you know where we are
From all the AX Team :)

Rated 5 out of 5 stars

A fine job at a good price.

Repaired a dent and damaged paintwork on my Jaguar XF. Did a fine job, quickly and at a good price. Friendly service and good communication. Thank you.

27 February 2020
Unprompted review
AX Welwyn: logo

Reply from AX Welwyn:

Thank You for your review Michael :)

Rated 5 out of 5 stars

Minor Bump

The team sorted the minor bump on the car perfectly. Used them a number of times on different cars and results are fantastic.
Thanks AX Welwyn

6 February 2020
Unprompted review
AX Welwyn: logo

Reply from AX Welwyn:

Thank You for the review Andrew! We are pleased your happy with your repairs :) From all of the AX Team!

Rated 5 out of 5 stars

PDR treatment

Took my car to AX Welwyn for some PDR. They were really friendly and helpful. Did an excellent job, good price and done in a few hours.

12 November 2019
Unprompted review
AX Welwyn: logo

Reply from AX Welwyn:

Thank You for the kind Review Richard!
We are pleased that your happy with the service and repairs :)
From The AX Team!

Rated 5 out of 5 stars

Brilliant Service !!!!!!

AX Welwyn repaired a couple of bumper dents and then applied first stage Feynlab ceramic coating to my BMW. The car looks fantastic. Rain runs straight off and is really shiny. Mark and Stacey are great communicators and provide a great service. Highly recommended.

7 November 2019
Unprompted review
AX Welwyn: logo

Reply from AX Welwyn:

Thank You for the review Christos
We are pleased that you are happy with your repairs and detailing services :)

Rated 5 out of 5 stars

Very happy with the repair to a ding in…

Very happy with the repair to a ding in the door accidentally made by a friend who offered to pay for it. He is happy too - good price and efficient. Very friendly attitude from all staff - well done.

17 October 2019
Unprompted review
AX Welwyn: logo

Reply from AX Welwyn:

Thank You Alan we are happy that your happy with your repairs,
If you ever need us in the future you know where we are :)

Rated 5 out of 5 stars

Brilliant service and excellent job

Brilliant service and excellent job, very helpful and second time I have used this company
Top quality work, excellent communication throughout.

16 October 2019
Unprompted review
AX Welwyn: logo

Reply from AX Welwyn:

Thank You Neil :)
We are glad you are happy with the service and repairs

Rated 5 out of 5 stars

Quality body work

Standard of repair is excellent, I can't tell it's a repair! No signs of the work at all, no overspray, no left over masking tape etc.
The experience was also very easy with excellent communication throughout, from the initial estimate through to the work and follow up, a very organised business.
The quote was at the top end of competitive - but in context of the excellent work, very good value.

14 October 2019
Unprompted review
AX Welwyn: logo

Reply from AX Welwyn:

Thank You for your Kind Review Chris, we are glad that you are happy with your repairs :)

Rated 5 out of 5 stars

the ONLY bodyshop I use

Excellent service and workmanship once again. This is the second time I’ve had my vehicle at AX Welwyn, once paid out of my own pocket and once as an insurance job and I won’t hesitate to visit again after having had a number of bad experiences elsewhere. AX welwyn is the only bodyshop ive come across that lives up to expectation both in terms of service from both Stacey and Mark, but also in the quality of work that they provide. Thanks again!

25 August 2019
Unprompted review
AX Welwyn: logo

Reply from AX Welwyn:

Thank You for your lovely review Carlos, we are pleased that your happy with your repairs :)
If you ever need us in the future you know where we are. AX

Rated 5 out of 5 stars

Highly Recommend AX

Friendly informative staff.
Good price.
Easy booking.
Quality of finish - fantastic.
Would highly recommend AX.

15 August 2019
Unprompted review
AX Welwyn: logo

Reply from AX Welwyn:

Thank You for your lovely review Leigh! We are glad that you are happy with your repairs :)
AX Welwyn

Rated 5 out of 5 stars

Excellent customer service

Was really pleased with the service. Was kept informed by Stacey every step of the way. Very professional service and quick repair on my car.
Would highly recommend.

14 August 2019
Unprompted review
AX Welwyn: logo

Reply from AX Welwyn:

Thank You for your kind words Amanda :) We are glad that your happy with your repairs :)
AX Welwyn

Rated 5 out of 5 stars

Dealing with Stacey and Mark was an…

Dealing with Stacey and Mark was an absolute pleasure, quality of work outstanding and completed on time as agreed. After sales service also top notch as I had a few questions regarding the work that again Stacey and Mark helped me out with. Also some damage that could not be identified until the bumper was removed was completed without waiting for the insurance company to agree as they take care of all the communications direct with them. And a lifetime guarantee what else could you ask for!!

7 August 2019
Unprompted review
AX Welwyn: logo

Reply from AX Welwyn:

Thank You very much Paul for your lovely review, It was a pleasure. You know where we are if you ever need us in the future :)
Best Wishes. The AX Team :)

Rated 5 out of 5 stars

First class service

First class service. Top quality repair (front bumper scuff), great customer service and reasonable prices. Wouldn't use anyone else

9 July 2019
Unprompted review
AX Welwyn: logo

Reply from AX Welwyn:

Thank You for your lovely Feedback Jim, You know where we are if you ever need us again. AX Team :)

Rated 5 out of 5 stars

Perfect!!

This is such an excellent company to deal with. It is the second time I have used them to do some paint work modifications on some very tricky parts of my car. Such an excellent job and lovely people!!
I will not use anyone else as these guys are just brilliant.

5 July 2019
Unprompted review
AX Welwyn: logo

Reply from AX Welwyn:

Thank You for your lovely feedback Jon, Its always a pleasure :)

Rated 5 out of 5 stars

Would recommend

Excellent service and good standard of work. Reasonable price. Highly recommended.

4 July 2019
Unprompted review
AX Welwyn: logo

Reply from AX Welwyn:

Thank You for your feedback Mark! :)

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