AvonReviews 

Just been on the Avon website. They are clearly not only ageist but behind the times. They do not make eyebrow pencils or pomade for anyone with grey or silver hair! They are missing a trick here. Lots of young women are dyeing their hair grey. Dark or blonde eyebrows with silver/white hair looks ridiculous. Come on Avon. I mentioned this years ago but they’re clearly not interested in their regular customers.

Awful! Sub-standard products. Poor value for money. I bought a serum which had a 7 day money back guarantee if you didn't notice a difference (I didn't) and have had hell with the Facebook "customer service" who couldn't organise a (blank) in a brewery! Never again.

Im 7 years Avon represents. Today when i recived my order i see my invoice i was shocked they charged me £20 administration charge becose my payment was late.My order was £43.Come on £20 charge this is not normal after 7 years first time happened. Im definitely FINISHED with AVON!!!!

Avon Unlimited instant lift mascara... Fabulous!Best mascara I've bought in years, definitely recommend 10out of10👍... Not impressed with "Eve Truth" eau de perfum"cost £12 smell doesn't last for even an hour once sprayed, very disappointed 😥

@avon_uk I am so disgusted by you! Used their ‘sensitive’ product on my face as directed, which left me with chemical burns across my face - has caused SO much upset and pain not to mention inconvenience, having to cancel plans and ruined my bank holiday, and their reply is ‘sorry we aren’t doin anything about it’ essentially! You haven’t even offered to look into the product or recall it!!!! Unbelievable - look what your product done to my face and you have taken no responsibility at all. Sorry not happening. #avon #avoncosmetics #avonmakeup #avonproducts #avonbrasil #avonesmaltes #avontáon #avoncare #avonparfum #avononline #avonrepresentative #avonbeauty

Online order placed. 3/5 items ordered were wrong. Wrong colour or scent sent to me. Tried to log into my account to rectify but says no account with that email! Not likely as its the only email I use. Then said I've logged in too many times.
Absolute nightmare. Won't be ordering again. 😪

Very disappointed. I paid for next day delivery a day before 10 am. The website says order before 5pm for next day delivery. Next day no sign I emailed no respond I called no one picked up the phone. Very unprofessional will not be ordering again.

Really looking forward to there perfumes as I use to like them years ago. I brought bag sized bottles to test but smell don’t last waste of money on all four perfumes

Personally I don’t understand why everyone mentions emailing?… WhatsApp them and you’ll find they’ll respond within 24hrs. The only problem I have is being charged for delivery when I meet the requirements for it to be free.

My mum has used Avon for years so have I , excellent products their creams are excellent but the stronger creams you must read the ingredients as some lady’s with sensitive skin can irritate their skin , it works wonders on my skin Avon is the best ever creams on the market for me I tried to write a review on Amazon but there was an issue , iv used Estée Lauder which is excellent my top favourite is Avon creams iv ordered more from Amazon and will continue to do so , thank you Avon for your creams

I’d give no stars if I could. This is the second online order in the last 2 weeks that I haven’t received. Customer service was no help at all last week so I’m not bothering ringing about this order I’ll ask PayPal to refund me. Avon has gotten to be an absolutely awful company.

Need to work on your marketing campaign better.
Just seen an ad on youtube with a grown up women literally sucking a baby’s lip. Thats innapropiate and disturbing.

Bad customer service.
I placed an order and straight away i released the order had defaulted to a different address-my error for not checking. This has happened with a different store in the past and on contacting them they changed the address instantly. Avon however refused. I called them within 3 minutes of placing the order and was informed i couldnt change it as it was 'too' late. I asked if i could cancel and be refunded and id re-order. I was told no. I was told i had to wait for hermes to attempt delievery 3 times and return the parcel back to Avon. I explained that Hermes always leave parcels at that address on the doorstep so its no good for me to wait for the failed delivery and again was told nothing Avon could do. I was told to speak to Here's and ask them to change the delivery address but they wont do it unless requested by Avon. So now ive paid for an order i wont receive and im guessing if i try to claim it back they will state it was delivered as Hermes will of sent a photo of it on the doorstep :/ And this address is 3 hours away.
Only order via a rep don't order online!!

I have worked with avon as a representative it has a very bad customer service and moreover they haven't return my payment for the return products. They kept the money and the product both with them.

I ordered Maxime aftershave for my husband from our local rep.
It came before Christmas as per order and is the most nicely packaged item I've received.
The aftershave itself smells amazing, and equally as good as Creed, which sells for over £100 a bottle.
I'm delighted with contents, expensive looking bottle, and my rep.

If I could give no stars I would. Need this cream for Xmas and still hasn't arrived. Hermes are the worst delivery company and Avon doesn't care. Do not order from them. It's a big mistake.

My order arrived in the damaged and opened box . I was in shock after I opened box as I am never ever in my life saw such a mess . All items had been dropped inside the box without any packing , I felt that I opened rubbish bag .

For putting big stickers on the outside of the delivery box saying exactly what's inside, so everyone can see what they're getting for christmas!!!

I have items missing from my order and cannot contact anyone. The phone hangs up, WhatsApp nobody responds, I have tried Instagram too - shocking service. Took forever for my order to arrive and stuff is missing!? Can someone PLEASE contact me about this ASAP.

Absolutely useless. I placed an order over 10 days ago, and it finally arrived today. The packaging was so badly damaged and soaked through it had been bunged into a plastic bag, and the contents were open and crushed too. To make matters worse I received two items I hadn’t ordered and not received the ones I had. I won’t bother again with these cowboys