Absolutely amazing support from Buu and David. I had a very difficult recovery situation on a VW Amarok V6 EDC17CP54 after a wrong software version was written by mistake. They spent a lot of... See more
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Review summary
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What people talk about most
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G21 330e 12.2020 here. From switzerland to Belgie and return in 3 Days. Worked for MG Flasher perfectly. After remounting a few error to delete, reinitial and then all fine, no error. Perfect thank... See more
Company replied
Sent off an ECU for unlock and I can not thank this company enough from South Wales UK to Belgium and back within 3 days what a service. We have used the tool for a long time for ECU remap but never u... See more
Company replied
Excellent customer service from Autotuner. Very helpful and knowledgeable throughout the whole process. The support was quick, clear, and friendly. Spoke to a really nice guy who made everything easy... See more
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Company details
About AutoTuner
Written by the company
Shop now Become a dealer
About AutoTuner
All-in-one ECU & TCU programming solution
Designed to be ultra-fast, intuitive, and powerful. Whether you're performing OBD, Bench, or Boot, our tools make the process seamless and efficient.
Free of charge
AutoTuner offers free updates and upgrades without any subscription fee. We believe in providing continuous enhancements to keep you ahead of the curve.
5-Year warranty
AutoTuner stands behind the quality and reliability of our products. That's why we offer a 5-year warranty, giving you peace of mind and confidence in your investment.
Master | Slave compatibility
Our tools are designed for both Master and Slave configurations, allowing you to expand your capabilities and grow your business as needed.
Easy to use
AutoTuner tools are designed to be user-friendly, making them easy to use for professionals of all skill levels. Whether you're a seasoned tuner or just starting out, our tools simplify the programming process.
Technical Support
At AutoTuner, we provide comprehensive technical support tailored to your needs, ensuring prompt assistance, remote troubleshooting, and ongoing assistance for your success in automotive tuning.
Experience the power, reliability, and ease of use of AutoTuner and take your automotive tuning business to new heights of success.
Contact info
An der Fraesbich 47, 8509, Redange-sur-Attert, Luxembourg
- +35220602024
- info@autotuner.com
- autotuner.com
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
AT the best tool ive ever used!
1 April 2026
Unprompted review
Reply from AutoTuner
Hi Anders!
Hearing that AutoTuner is the best tool you have ever used is the ultimate compliment for us. We strive to create a seamless experience for every tuner, and knowing that it meets your standards is a great motivation for our development team.
Thank you for your trust in our tool.
Best regards,
Pierre-Olivier - AT Team
Excellent backup service & very patient…
Excellent backup service & very patient with me
1 April 2026
Unprompted review
Reply from AutoTuner
Hello Sergio!
Patience is a huge part of our service. We know that things can get stressful in the workshop, especially when a protocol gets tricky, so we’re always happy to take the time to walk through it with you.
It was a pleasure assisting you. Looking forward to seeing your next projects!
Best regards,
Pierre-Olivier - AT Team
Reply from AutoTuner
Hi Keith!
Thanks for the shout-out!
We know that sending off an ECU can feel like a big step, so we aim to make our Mail-In service as seamless and transparent as possible. It’s great to hear that the turnaround time hit the mark for you and that the process was hassle-free.
Catch you on the next one,
Pierre-Olivier - AT Team
rapide!!!!!
27 March 2026
Reply from AutoTuner
Bonjour !!!!!!!
On sait qu'en Suisse, la précision est une religion, mais on a voulu prouver que chez AutoTuner, on sait aussi faire rimer "montre suisse" avec "vitesse de pointe".
Merci de votre confiance et de ce retour "express" ! C'est un plaisir de voir que notre réactivité a été à la hauteur de vos attentes.
À très bientôt pour de nouveaux projets,
Pierre-Olivier - Équipe AT
Like always decent company
Like always decent company, everything goes by the plan and quicker than expected. Customer service is on top, support as well is very good as well
26 March 2026
Reply from AutoTuner
Hi Tony!
Thank you for the continued trust!
"Everything according to plan" is music to our ears. We know that in your line of work, predictability and speed are what keep the shop running smoothly.
We really appreciate your loyalty to AutoTuner. We'll keep pushing to stay "on top" for your next projects!
Best regards,
Pierre-Olivier - AT Team
Reply from AutoTuner
Hi Grigoras!
Thank you for the feedback!
The FCA Bypass is indeed one of our all-time bestsellers, and for a good reason. We’re thrilled to hear that the process was fast and easy for you.
Best regards,
Pierre-Olivier - AT Team
ECU UNLOCK
Top Class service, everything was explained very well, ecu collected, unlocked and delivered back all very fast
25 March 2026
Reply from AutoTuner
Hi Colin!
We’re happy to hear that your Mercedes Unlock was a top class experience. We know that clarity is just as important as speed when handling an ECU, so we make sure everything is explained clearly from collection to delivery.
Our logistics and support teams worked hard to get that unit back in your hands in record time. We really appreciate your trust in our Mail-in Unlock service!
Catch you on the next one,
Pierre-Olivier - AT Team
excellent service
24 March 2026
Reply from AutoTuner
Hi Michael!
Providing an excellent service is our top priority, especially when it comes to handling and unlocking ECUs through our Mail-in Unlock service. We know your time is valuable, so we make sure the process is as seamless and secure as possible to get you back in the driver's seat of your project.
Looking forward to seeing what you tackle next!
Best regards,
Pierre-Olivier - AT Team
proper support
proper support, alsofor guys that dont now so much about cars
23 March 2026
Unprompted review
Reply from AutoTuner
Hello Dren!
That’s exactly what we’re here for!
You don’t need to be a veteran master tuner to get started with AutoTuner. We take pride in offering proper support that’s accessible to everyone, whether you’ve been in the game for ten years or you're just starting your journey. We’re glad we could guide you through the process and make things clear.
Best regards,
Pierre-Olivier - AT Team
So far the service has been excellent
So far the service has been excellent. Mr. Tommaso Monte has been very friendly and professional throughout the process. Although I have not yet received my device, the service up to this point has been very quick and efficient. I hope this same high level of experience continues moving forward.
24 March 2026
Reply from AutoTuner
Hello Abdullah!
Welcome to the AutoTuner family!
It is great to hear that your experience with Tommaso has been so positive. He is a key part of our team, and we take great pride in maintaining that balance of friendliness and professional expertise. Even before the Tool lands on your desk, we want you to feel the efficiency of our process.
Rest assured, we are committed to keeping this high level of service consistent throughout your journey with us. We can’t wait for you to power up your new Master tool!
Best regards,
Pierre-Olivier - AT Team
Premium service, with a catch
I can not find anything that could be done better or faster.
To be clear, I got the ECU unlocked back in less than 48h from my order from Roumania.
LE: Had real issues with soft read. The unlock works 100% with autotuner tool and MHD(VIN licence). Standard Bench does not work! FEMTO does this standard!
27 March 2026
Reply from AutoTuner
Hello Bogdan!
That is what we call an express delivery!
Getting your ECU back from Romania, unlocked and ready to go in less than 48 hours, is exactly the kind of efficiency we aim for. We know that every hour a car sits in the workshop is an hour lost, so we prioritize maximum speed for our Mail-in Unlock services with a dedicated team.
Best regards,
Pierre-Olivier - AT Team
Reply from AutoTuner
Hello!
Hearing that we saved your day really makes ours!
To be honest, we aren't exactly superheroes but we certainly try our best to be super pros for you! We know how stressful it can be when a project hits a wall, so we make it our mission to get you back on track with zero drama.
Best regards,
Pierre-Olivier - AT Team
the autotuner support is great
the autotuner support is great and hardly needed as the tool itself is really easy to use and hasn't got a lot of issues. I had an issue with reading an chinese ecu edc17c81 in bench mode but found out i made a wiring mistake. super fast support, in 1 word, amazing!!!
26 March 2026
Unprompted review
Reply from AutoTuner
Hi Martin!
It’s a huge compliment to hear that you hardly need us because the Tool is so easy to use. We put a lot of work into making the interface intuitive to avoid those "head-scratching" moments.
Amazing to have you in the community. Looking forward to your next successful dyno session!
Best regards,
Pierre-Olivier - AT Team
Top service
24 March 2026
Reply from AutoTuner
Hi Borislav!
Straight to the point, we love it!
Great to hear the BMW Mail-in Unlock service hit the mark for you. We know these Bosch units are the bread and butter of the workshop, so we aim for a top service that gets you back to tuning without the wait.
Thanks for the trust. Looking forward to seeing your next achievements!
Best regards,
Pierre-Olivier - AT Team
Unfortunalty long shipping time this…
Unfortunalty long shipping time this time.
Ive send in via express on thursday. Got it back at theirsday (sure I know its weekend...) but a bit Delayed.
Unlock works like a charm, like allways :).
23 March 2026
Reply from AutoTuner
Hi David!
Thank you for the feedback and for the kind words about the unlock!
We’ve definitely gotten used to those 5 stars from you, so we’re sorry the shipping delay brought us down a notch this time! While we always aim for lightning-fast turnaround, once the package leaves our hands and hits the courier network, some factors (like the weekend or logistics) are unfortunately out of our control.
We're just glad to hear the technical side worked perfectly, as always. We’ll do our best to make sure the next one gets back to you even faster!
Thank you for your continued trust and for being a loyal part of the AutoTuner family.
Best regards,
Pierre-Olivier - AT Team
Great customer service
Great customer service. When I had a question it was answered straight away and the Autotuner even remoted into my computer to show me the new features. Thanks again
24 March 2026
Unprompted review
Reply from AutoTuner
Hi Lain!
We’re glad our team could jump in and help you right away. Taking remote control is sometimes the best way to ensure everything is crystal clear, and we’re happy we could walk you through the new features directly on your screen.
Our goal is to make sure you feel confident and fully equipped to get the most out of your tool. Happy that the team was able to help you get up to speed so quickly!
Thank you for your trust and for the support!
Best regards,
Pierre-Olivier - AT Team
Perfect job
From first contact to finished job Dave was amazing. Found the fault that others couldn’t.
Nothing was too much trouble and really went the extra mile. Would highly recommend
Pete Brown, Blyth
24 March 2026
Unprompted review
Reply from AutoTuner
Hi Pete!
We’re thrilled to hear that David was able to track down that fault for you, especially one that had others stumped! Taking that extra mile is exactly what we are looking for, and we’re happy that the team was able to help you get the job finished to such a high standard.
There’s nothing more satisfying than solving a tricky case and getting a vehicle back on the road. Thank you for the high recommendation and for your trust in AutoTuner!
Best regards,
Pierre-Olivier - AT Team
Reply from AutoTuner
Hi Tom!
We’re happy to hear that your ECU arrived quickly and that you are happy with our service. We know that once you decide to go with AutoTuner, you want to get to work as soon as possible, so we make fast shipping a top priority.
Best regards,
Pierre-Olivier - AT Team
Reply from AutoTuner
Hi Krasen!
Thank you for the feedback regarding our Mail-In Unlock service!
We know that sending an ECU for unlocking or reprogramming requires a lot of trust. Our team treats every ECU with the highest level of care and precision to ensure it’s back in your hands as quickly as possible. We’re glad we could help you move forward with your project!
Best regards,
Pierre-Olivier - AT Team
Best Support for adding file to Virtual…
Best Support for adding file to Virtual Server ! Time was 5 min ! Sid212Evo !
23 March 2026
Unprompted review
Reply from AutoTuner
Hi Pawel!
That’s what we call high-speed service!
We know that when you have a car in the workshop, every minute counts, and our goal is to keep your workflow as seamless as possible.
Thank you for your trust and for highlighting the speed of our support!
Best regards,
Pierre-Olivier - AT Team
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