Absolutely amazing support from Buu and David. I had a very difficult recovery situation on a VW Amarok V6 EDC17CP54 after a wrong software version was written by mistake. They spent a lot of... See more
Company replied
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Review summary
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G21 330e 12.2020 here. From switzerland to Belgie and return in 3 Days. Worked for MG Flasher perfectly. After remounting a few error to delete, reinitial and then all fine, no error. Perfect thank... See more
Company replied
Sent off an ECU for unlock and I can not thank this company enough from South Wales UK to Belgium and back within 3 days what a service. We have used the tool for a long time for ECU remap but never u... See more
Company replied
Excellent customer service from Autotuner. Very helpful and knowledgeable throughout the whole process. The support was quick, clear, and friendly. Spoke to a really nice guy who made everything easy... See more
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Company details
About AutoTuner
Written by the company
Shop now Become a dealer
About AutoTuner
All-in-one ECU & TCU programming solution
Designed to be ultra-fast, intuitive, and powerful. Whether you're performing OBD, Bench, or Boot, our tools make the process seamless and efficient.
Free of charge
AutoTuner offers free updates and upgrades without any subscription fee. We believe in providing continuous enhancements to keep you ahead of the curve.
5-Year warranty
AutoTuner stands behind the quality and reliability of our products. That's why we offer a 5-year warranty, giving you peace of mind and confidence in your investment.
Master | Slave compatibility
Our tools are designed for both Master and Slave configurations, allowing you to expand your capabilities and grow your business as needed.
Easy to use
AutoTuner tools are designed to be user-friendly, making them easy to use for professionals of all skill levels. Whether you're a seasoned tuner or just starting out, our tools simplify the programming process.
Technical Support
At AutoTuner, we provide comprehensive technical support tailored to your needs, ensuring prompt assistance, remote troubleshooting, and ongoing assistance for your success in automotive tuning.
Experience the power, reliability, and ease of use of AutoTuner and take your automotive tuning business to new heights of success.
Contact info
An der Fraesbich 47, 8509, Redange-sur-Attert, Luxembourg
- +35220602024
- info@autotuner.com
- autotuner.com
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service from… Attila
Excellent customer service from Autotuner. Very helpful and knowledgeable throughout the whole process. The support was quick, clear, and friendly. Spoke to a really nice guy who made everything easy to understand and resolved my issue without any hassle. Highly recommended!
20 April 2026
Unprompted review
Reply from AutoTuner
Hi!
Thank you for the amazing review! We’re happy we could make the process easy and hassle-free for you. We try to provide support that is as fast and efficient as the Tool itself.
It’s certainly better that you reached out to us than to Attila the Hun! While he was famous for unlocking territories, we prefer using technical expertise rather than a nomadic invasion to get the job done hehe.
Thanks for the high recommendation and your trust,
Pierre-Olivier - AT Team
Great support
Great support, fast resolving of the problems. Friendly staff.
20 April 2026
Unprompted review
Reply from AutoTuner
Hi Ander!
Thank you so much for the feedback! We’re happy to hear that our staff’s friendliness and efficiency made a difference for you. Resolving problems quickly is our priority to ensure your workshop never slows down.
Thanks for your trust,
Pierre-Olivier - AT Team
Best service ever!
Best service ever!
From the get go - with communication, everything was smooth and efficient.
Job well done, keep up the good work
20 April 2026
Unprompted review
Reply from AutoTuner
Hi Walter!
What a fantastic review! We are honored to be described as the "best service ever." We truly believe that a smooth and efficient start sets the tone for a successful partnership, so it’s great to hear that our communication met your expectations right from the get-go.
Thank you for your trust, and we look forward to supporting your business for a long time to come!
Best regards,
Pierre-Olivier - AT Team
Use autotuner every day without fail
Use autotuner every day without fail, the mail in unlock service is 1st class!
16 April 2026
Reply from AutoTuner
Hi Mark!
Thank you so much! Knowing that Autotuner is a Tool you rely on every single day is the best compliment we could receive. We are also thrilled to hear you consider our Mail-in Unlock service "1st class". We put a lot of effort into making it as premium and efficient as possible for our daily users.
Thanks for your loyalty and for making us part of your daily routine!
Best regards,
Pierre-Olivier - AT Team
Honestly the tool is great
Honestly the tool is great, the questionable support is why it’s not 5 star. Better instructions and direction is required. Absolutely would recommend this tool, but lack of information and instructions is the let down for me when sending ecu for unlocking. Could be the best tool on the market! But some improvements needed
15 April 2026
Reply from AutoTuner
Hi Mark!
Thank you for your honest feedback and for recommending Autotuner. We are glad you find the tool itself great, but we are sorry to hear that the instructions regarding the Mail-in Unlock service didn't meet your expectations.
Our goal is indeed to be the best tool on the market, and that includes the user experience. Normally, all technical instructions are integrated into the software interface, and for the Unlock service, a detailed email is sent automatically with the pickup procedure and required documents.
Could you tell us a bit more about what was missing or unclear in your case? Were you looking for more technical details on the ECU preparation, or was it related to the shipping logistics? Your specific input will help us refine our guides for everyone. Just open a ticket or send us an email.
Looking forward to hearing from you to help us improve,
Pierre-Olivier - AT Team
Super fast Everything works Perfect 👍
15 April 2026
Reply from AutoTuner
Hi Samuel!
Thank you for the feedback! We’re glad to hear that everything went smoothly and that the Unlock was perfect for you. Speed and reliability are what we aim for with every update and service.
Keep up the great work and thanks for the 👍!
Best regards,
Pierre-Olivier - AT Team
Fast and stress free despite over seas…
Fast and stress free despite over seas shipping. Beautifully packaged return.
15 April 2026
Reply from AutoTuner
Hi Tom!
Thank you for your feedback! We know that shipping an ECU overseas can sometimes feel a bit nerve-wracking, so we’re thrilled to hear the process was fast and stress-free for you. We also take great pride in our packaging, it’s important to us that your hardware returns to you not only functional but in perfect condition.
Thanks for your trust across the miles!
Best regards,
Pierre-Olivier - AT Team
Reply from AutoTuner
Hi Alexander!
Thank you for your feedback! We’re glad to hear that the process was smooth and professional. Whether it's for BMW or any other brand, we strive to provide the most efficient service possible to keep your workshop moving.
Thanks for your trust and enjoy working on those BMWs!
Best regards,
Pierre-Olivier - AT Team
Reply from AutoTuner
Hi there!
Thank you for the feedback! We are glad you’re enjoying the Tool and found our MDG1 Mail-in Unlock service fast and efficient. Our goal is to provide the same high level of reliability and speed.
Thanks for your trust in our unlocking solutions,
Pierre-Olivier - AT Team
Good guys here
Good guys here - support is always professional and friendly
16 April 2026
Unprompted review
Reply from AutoTuner
Hi there!
Thank you so much for the shout-out! We really appreciate the feedback on our support team. We believe that being professional shouldn’t stand in the way of being friendly, and we’re glad that this balance makes your experience with us better.
Thanks for being part of the community,
Pierre-Olivier - AT Team
Everything perfect.
13 April 2026
Reply from AutoTuner
Hi Karol!
It is great to hear that everything went perfectly for you! We strive to keep the experience seamless from start to finish, and knowing we hit the mark is the best feedback we can get.
Thank you for your trust and support,
Pierre-Olivier - AT Team
Reply from AutoTuner
Hi Hussam!
We are glad to hear that you found the Mail-in Unlock service streamlined and efficient. Our team works hard to minimize downtime and ensure the process is as smooth as possible for you and your customers.
Thank you for your trust and for choosing our solutions,
Pierre-Olivier - AT Team
Intuitive interface
Intuitive interface, first time using device and software. Read and Programmed a ranger-rock ecu via obd. Flawless first use. Looking forward to making some money with the tooling.
13 April 2026
Reply from AutoTuner
Hi Stuart!
Welcome to the community! It’s fantastic to hear that your very first experience with the Tool was a success. We designed the interface to be as intuitive as possible so you can get straight to work with confidence, even on your first job.
Wishing you a great return on your investment,
Pierre-Olivier - AT Team
Reply from AutoTuner
Bonjour Jimmy !
Merci pour ce retour ! Ravi de lire que vous appréciez la qualité de nos communications. Pour nous, une bonne communication est la base d'un partenariat solide et efficace avec chaque utilisateur.
Au plaisir de continuer à échanger avec vous,
Pierre-Olivier - Équipe AT
Reply from AutoTuner
Hi there!
Thank you so much! We believe that technical expertise should always go hand-in-hand with a friendly welcome. It’s important to us that you feel supported and heard whenever you reach out to the team.
We really appreciate the kind words,
Pierre-Olivier - AT Team
Reply from AutoTuner
Bonjour !
Merci beaucoup pour ce retour ! C'est un plaisir de savoir que vous avez apprécié le service d'Anthony. On lui transmettra votre message, cela lui fera sans aucun doute très plaisir de savoir que son aide vous a été utile !
Merci pour votre confiance,
Pierre-Olivier - Équipe AT
Great but to expensive
Very quick turnaround and everything done smoothly. It’s just way too expensive for what you get. Pure greed
9 April 2026
Reply from AutoTuner
Hi Carl,
Thank you for the feedback. We’re glad to hear the service was fast and smooth for you.
Regarding the cost, we understand that it's a significant investment. We put a lot of resources into R&D and specialized equipment to ensure these operations are safe and reliable for your business.
We appreciate your honesty and your trust for this job.
Best regards,
Pierre-Olivier - AT Team
Thank you very much
Thank you very much, Autotuner support me through the whole process, everything went smoothly.
9 April 2026
Reply from AutoTuner
Hi Evlogi!
Thank you for the kind words!
It’s great to hear that the support team was able to guide you through the entire BMW unlock process. We know these steps can be technical, so we make sure to stay with you until the job is done and the car is ready to go.
Thanks for the trust!
Best regards,
Pierre-Olivier - AT Team
Extremely fast service
Extremely fast service, great tools supporting new cars is amazing, no need for other tools
8 April 2026
Reply from AutoTuner
Hi Dawid!
It’s great to hear that our new vehicle coverage is making a difference in your workshop. We work hard to stay ahead of the latest protocols so you can rely on a single, powerful Tool for your daily tasks.
Wishing you plenty of successful tuning sessions ahead,
Pierre-Olivier - AT Team
using for 6 years ,great tool!
8 April 2026
Reply from AutoTuner
Hi Vasile!
It is a real pleasure to see such long-term loyalty! Six years is a fantastic milestone, and we are proud to have been part of your workshop's journey for all this time.
Whether it is for a specific Mail-in Unlock or the daily use of the tool, our goal remains the same: providing you with a reliable and powerful solution that grows with your business.
Thank you for your continued trust over the years,
Pierre-Olivier - AT Team
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