AUTOPAY Reviews 972

The customer service, above all else, was impeccable. Haley K. worked with my crazy schedule and found funding that decreased my payment and added some extra warranty, which is necessary when your ca... See more

Alberto Romero worked with me through the whole process of refinancing my vehicle and I couldn't have been more blessed to have one as courteous and attentive as he.Alberto was most patient and answe... See more

Amber was the perfect agent to handle my questions. She resolved every issue that I had and was able to help me cancel some unwanted add ons for my car loan. She saved me $5000 and a world of worry. S... See more

Had an amazing experience! They tested my car for multiple issues, answered my questions, showed me options for replacement parts, and installed it for me. 10/10 would recommend.

Well 1st if all my agent Joey...his professionalism took away the feeling of chatting with a stranger....from day one he came off as as friend trying to help another friend save some money 💰 and... See more

The person who worked with me was great, responsive, and easy to work with. However, the lender was delayed in funding the loan (not the company's fault, but the lender), which complicated the process... See more

Tried to get me to sign up for an auto refinance loan that would have cost me ~$5k over the life of the loan versus what I was paying currently. My payment per month would have been reduced by $20 but... See more

Rebecca was so helpful in getting my loan refinanced. The process was easy and effecient and she kept in contact with me every step of the way. She was able to save me hundreds of dollars a month and... See more

The ease with which we completed the process of my refinancing was genuinely a surprise. I would have no qualms about using this company again in the future.

I am very pleased in the professionalism, friendly, and efficient service finding me a financial institution to take on my Refi Loan. Travis you were a great help and very patient with my phone taggin... See more

Auto pay is bar-none the best service I have used when refinancing a car interest payment low and my agreement came with perks if I get another car I know where I’m going

Im pretty happy with autopay, I lowered my car payment almost 200 dollars. Which i will now use to put on the principle. The reps I spoke to were very friendly and helpful, lexy was her name she was a... See more

The experience with autoplay has been exceptional. I had my doubts because I had never heard of this company and it came on my website through Experian. Every aspect of my refinancing for my automobi... See more

Great experience with Autopay. Gavin was a pro. Fast and easy.

It was great experience. Solomon was terrific. No hassle, very knowledgeable I would recommend to anyone.

Second time I have used Autopay. Great experience…very helpful…competitive rates! I know where I’m going in the future the next time I need to re-fi!

Joey Robinson has been amazing! I refinanced my auto loan and he made everything smooth and simple and handled everything perfectly. He was able to get me a better rate and lower monthly payment. High... See more

Hayley was phenomenal. She provided accurate information and was very helpful. She responded quickly and was very professional.

Caiden my agent took great care of me she made the whole thing quick and easy recommend them if you want to refinance or make a new purchase

They did a terrific job getting my truck refinanced, however, I didn't get the rate they were telling me i was pre-qualified for.

Autopay has a very deceptive and misleading business practice. Over the past three years, they checked my credit score multiple times after presenting what appeared to be attractive refinance... See more

Working with Garrett P. was a true pleasure. He provided wonderful customer service and clear communication. The only reason I have 4 stars was because my credit received multiple hard inquires on it.... See more

The staff met our needs and it was extremely easy and they explained each step along the way. Would recommend to anyone.

My Agent, Josh L., was awesome! He got me probably my best car refinance ever! Lowered my monthly payment, lower APR, and it included GAP, extended warranty, and money back for a possible total loss... See more

This is the first time trying to refinance my truck loan and Bryce was excellent. We were told everything that was needed I got it all uploaded, then meet with a notary 2 days later finished the pap... See more

Rebecca was amazing going through the process of refinancing my car loan. The process was effortless and the communication throughout the process was top notch!

They made it very hard to finalize the deal. Then after finally agreeing on the interest I signed all the paperwork for the first deal & everything was supposed to be all done on my part. Then I get a... See more

I had tried to refinance my current high auto loan with my current lender and 2 others with no success just because I am now retired. I have always had an excellent credit history until now. Anyway,... See more

Rick made my refinance a smooth transition. Great to work with .thanks !

My experience refinancing through AutoPay was unnecessarily frustrating and disorganized. Their team repeatedly pressured me for immediate responses, sometimes with multiple follow ups in a s... See more

Loren was great and handled my refinancing quickly. Answered all of my questions and got my transaction done in a few days

Jennifer has been great and was well-prepared to make sure we got all of the information together to make the refinance quick and easy.

I knew the interest rate on my car was too high so I decided to refinance. Less than 24 hours after starting the process with Autopay I was offered refinancing at almost half my old rate. The paperwor... See more

Dimitri was very patient and helpful. He found funding to lower my payments. He was very easy to work with. I would recommend him and Autopay to others.

Dominick was great to work with. He went above and beyond to get everything just rite for me and in the end it was even better than I had hoped for. He got my rate lower and everything processed quic... See more

Very knowledgeable, efficient, and polite.

Great attention, great attitude, quick response. Even after been approved, they keep been really helpful and informative Joseph agent 5 stars service. The only thing will say is their phone in... See more

The rate advertised was higher than the rate I was given. I was still able to lower my car payment overall. I'm not upset of the decision made. It was still worth switching.

Helping us refinance our truck has been the easiest thing we've ever did with autopay! They have been so responsive with any questions and helped the process go so smoothly. If you're planning to ref... See more

This was my first time refinancing and the gentleman stayed with me through the whole process helping me even when it was clear I was completely lost. In the end his calmness and patience made the who... See more

Just the ease and professionalism that was happening the whole way through.

Enid was very attentive and was able to answer every single question I made within few minutes. I'll definitly recomend her and autopay to anyone else looking for a car refi. Thanks Enid for your... See more

The customer service was great of Joe Spaglione was wonderful. He walked us through everything and made sure we understood it. Everything was handled quickly and efficiently. I would definitely recomm... See more

Both Ryan and Amber from Autopay made refinancing my car loan quick and painless. Everything was communicated clearly and I received responses to my questions immediately.

I worked with Nikole with Autopay. She was very helpful and answered all of my questions. I would definitely recommend Autopay. The process was fast and simple. If you are looking to refinance, look n... See more

Do not deal with company. They provide you with false information regarding the APR and monthly mortgage. They send you mail and the deal looks awesome, but in reality you are wasting your time, af... See more

I had a very disappointing experience with AUTOPAY. I initially reached out to them after reviewing financing options through Credit Karma, where the terms looked reasonable and aligned with my... See more

Amber Feldman was extremely helpful and pleasant. She handled my concern quickly and efficiently and I was very pleased with the overall transaction.

Jennifer from The Savings Group helped me tremendously