Auto Lines Australia Reviews 191

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with their purchases, often recommending the products and services provided. Reviewers frequently highlight the fast delivery and efficient service, noting that items arrive quickly and transactions are smooth. The products themselves are generally well-received, with many finding them to be good quality, functional, and meeting their expectations. However, some people mentioned issues with the delivery service, experiencing delays, non-arrivals, or problems with tracking information. A few other people also felt that some products required additional parts or had connectivity issues, despite being advised otherwise.

What people talk about most

Product

Users describe ambiguous interactions with product, with many finding products to be well-built, fit for... See more

Delivery service

People report ambiguous experiences with delivery service, with many praising fast and quick delivery, often... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Conflicting emails both within the same minute - 'out of stock, wait a week' and 'on it's way'? Apparently an upgrade so I'm guessing that covers the 'out of stock' aspect. Tracking with 'shop' did... See more

Rated 4 out of 5 stars

The process was quick and easy. Delivery times were met. Was a very positive experience.

Rated 5 out of 5 stars

Comes I great condition visiblely, I haven't used it so I can't say if it is working 100 percent, but overall delivery and appearance it looks great and seems to be functioning well


Company details

  1. Auto Electrical Service

Written by the company

"AUSTRALIA'S #1 OBD2 SCAN TOOL PROVIDER" Auto Lines Australia are the leading supplier of OBD2 scanner for all makes and models of vehicles. Buy high quality OBD2 code reader & scanner online on Australia. All Quality OBD2 Scanner for all makes and models of vehicle's. Australian Stock & Support Provided


Contact info

4.0

Great

TrustScore 4 out of 5

191 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Great but one small issue

The communication leading up to the purchase was excellent and very helpful . I had a question after sale that was answered promptly also….. the only issue I have is that the usb charger does not include an adapter for Australia. It’s useless as is. Very strange.

Dave

27 March 2025
Rated 1 out of 5 stars

I ordered a nt 710 for my Jag

I ordered a nt 710 for my Jag, it was not on the diagnostic list, after a week they told me to download it from the store, and there is no option, now they won't return my emails

1 January 2025
Unprompted review
Rated 1 out of 5 stars

Claim to have a "price beat guarantee"…

Claim to have a "price beat guarantee" but when you send them a genuine claim to honour this, they avoid you at all costs and just ignore you completely to avoid having to honour their false "price beat guarantee" No integrity, poor communication and customer service and very dishonest. Avoid buying from Ebay and stick to "GENUINE" and "Authorised" AUTEL dealers. These people are even claiming to be an Australian business with OZ stock and this is a blatant lie!!

4 December 2024
Unprompted review

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