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Rated 1 out of 5 stars

Horrible service canceled the part immediately, told there would be a refund, never happened called and left messages never a return call. Emailed the support that uses an a.i service will not allow m... See more

Company replied

Rated 1 out of 5 stars

Oh my goodness stay away from these guys, as a token of their appreciation after you purchase you will be bomb barded with endless request to complete a survey. My Daughter just showed me her phone,... See more

Company replied

Rated 1 out of 5 stars

I wouldn't recommend buying from them. They'll deliver but if you want to refurn...god forbid.. often doging communication with some generic automated emails claiming they're upgrading their website... See more

Rated 5 out of 5 stars

Ordered the ceramic brake pads along with the drilled/slotted rotors, and everything came in perfect condition with everything needed for oem install, great quality, and an affordable price. I’ve had... See more

Company replied

Company details

  1. Auto Parts Store

Written by the company

AutoBuffy has been in business since 2019 providing the market with affordable aftermarket suspension parts while meeting or exceeding OE quality standards. We offer a full line of complete strut assemblies, air suspension, windshield wiper blades and many other lines. Don't see your part in our store? Not a problem, message us and we'll help you find it!


Contact info

2.5

Poor

TrustScore 2.5 out of 5

722 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 43% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolutely junk

Absolutely junk had the ball joints in my s10 for 8 months only road driven truck balljoint snapped going 70 miles a hour down the highway and damn near put me in a concrete wall whould not recommended to anyone

15 June 2024
Unprompted review
Auto Buffy logo

Reply from Auto Buffy

Hi Nolan Taylor,

Thank you for your feedback. We're sorry to hear that your experience didn't meet your expectations. Our goal is to provide the best service possible, and we’d like to make things right.
Could you please reach out to us directly at [ reviews@autobuffy.com ] so we can resolve this issue for you?
We appreciate your input and the opportunity to improve.
Best regards,
The AutoBuffy Team

Rated 1 out of 5 stars

Sent my part back and no refund

15 May 2024
Unprompted review
Auto Buffy logo

Reply from Auto Buffy

Hi Melissa,

Thank you for your feedback. We're sorry to hear that your experience didn't meet your expectations. Our goal is to provide the best service possible, and we’d like to make things right.
Could you please reach out to us directly at [ reviews@autobuffy.com ] so we can resolve this issue for you?
We appreciate your input and the opportunity to improve.
Best regards,
The AutoBuffy Team

Rated 1 out of 5 stars

My part was wrong

My part was wrong. I did not see it now I can’t send it back. I won’t be ordering anything from you again.

14 May 2024
Auto Buffy logo

Reply from Auto Buffy

Hi customer,

Thank you for your feedback. We're sorry to hear that your experience didn't meet your expectations. Our goal is to provide the best service possible, and we’d like to make things right.
Could you please reach out to us directly at [ reviews@autobuffy.com ] so we can resolve this issue for you?
We appreciate your input and the opportunity to improve.
Best regards,
The AutoBuffy Team

Rated 5 out of 5 stars

Awesome

Awesome service, fast receiving your parts, and the parts they sell or high quality parts.

13 May 2024

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