AURUS Australia Reviews 190

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its prompt delivery service and the high quality of its products. Many people appreciate the ease of ordering and the accuracy of the parts received, often noting that items fit perfectly and worked as expected. Reviewers frequently highlight the excellent value for money and the company's ability to supply hard-to-find spare parts. However, some customers were dissatisfied with specific product issues, such as receiving incorrect parts or items that stopped working shortly after installation. A few other people also felt that certain products, like oxygen sensors or wipers, were defective or performed poorly, leading to disappointment and a lack of response from the company regarding these issues.

What people talk about most

Product

Reviewers highlight positive aspects of the product. Many customers praise the good quality and accurate... See more

Delivery service

Customers had positive experiences with delivery service. Reviewers consistently praise the fast and prompt... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the good quality parts,... See more

Order

People report positive experiences with order. Customers found the ordering process quick and easy, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can't comment on the actual product as I have not yet installed it, however, it was delivered quickly and well packaged.

Company replied

Rated 5 out of 5 stars

Company was quick with delivery, reasonably priced and quality product. Very happy with my purchase.

Rated 5 out of 5 stars

Second time I've purchased from you guys. These are way better quality than Wipertech's rubbish. These last for ages. Fast Delivery. I'll be buying again

Company replied

Rated 5 out of 5 stars

Required spare part for my car. Aurus was the only place I could locate it and buy it. Placing the order was simple on their secure website and so was payment, as it confirmed payment quickly. Recei... See more

Company replied


Company details

  1. Auto Parts Store
  2. Auto Accessories Wholesaler
  3. Auto Parts Manufacturer
  4. Auto Parts Market
  5. Car Accessories Store
  6. Car Equipment Accessories Store

Written by the company

AURUS Australia is your trusted online auto parts store, offering high-quality car parts and wiper blades with fast and free delivery across Australia. Our Sydney-based warehouse ensures quick order processing and nationwide shipping. We specialize in OEM and aftermarket auto parts, providing a perfect fit for your vehicle. Whether you're looking for wiper blades, sensors, car keys, or electric or engine components, we offer a wide range of products at competitive prices. Our easy-to-use online store makes finding and ordering the right car parts simple and hassle-free. With secure payments, reliable customer support, and speedy dispatch, we guarantee a smooth shopping experience. No matter where you are in Australia, we deliver fast so you can get your car back on the road.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

190 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
AURUS Australia logo

Reply from AURUS Australia

Dear Andrew, thank you, we are glad to receive your feedback. We strive for excellent service and speedy deliveries. We will always be glad to see you in our online store of auto parts and wiper blades. Best regards, AURUS Australia Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery, exact part needed

14 November 2023
AURUS Australia logo

Reply from AURUS Australia

Hi Geoff,

Thank you for your fantastic feedback! We're thrilled to hear that you received your order promptly and that it was the exact part you required. If you ever need anything else, feel free to reach out.

Best regards, AURUS Australia Team

Rated 4 out of 5 stars

I ordered Windshield washer components…

I ordered Windshield washer components from them I got the correct items and quickly

23 October 2023
AURUS Australia logo

Reply from AURUS Australia

Dear John Galstaun,

Thank you for taking the time to share your feedback with us. We are delighted to hear that you received the correct windscreen washer parts from AURUS Australia quickly. Your satisfaction is our top priority, and we are committed to providing our customers with efficient and accurate service. If you ever have any more automotive needs or questions in the future, please don't hesitate to reach out to us. We look forward to serving you again.

Best regards, Customer Support Team AURUS Australia

Rated 5 out of 5 stars

wipe smile

Great product, better than original, and excellent price

18 September 2023
AURUS Australia logo

Reply from AURUS Australia

Thank you for your positive feedback! We're thrilled to hear that you're enjoying our product. At AURUS Australia, our goal is to provide high-quality products at competitive prices, and we're delighted to know that we've exceeded your expectations. If you ever have any questions or need assistance with anything else, please don't hesitate to reach out. We appreciate your support!

Rated 5 out of 5 stars

What a price for such great great…

What a price for such great great quality wipers will buy again and again

5 June 2023
AURUS Australia logo

Reply from AURUS Australia

Dear Etienne, Thank you for your positive feedback! We're delighted you're happy with our wipers' great quality and affordable price. Your satisfaction means a lot to us. We'll continue delivering excellent products in the future. Reach out to our customer support for any assistance. Best regards, AURUS Australia

Rated 5 out of 5 stars

Very quick delivery and good quality…

Very quick delivery and good quality product.

23 April 2023
AURUS Australia logo

Reply from AURUS Australia

Dear Marco Adrover, thank you for your positive feedback! We're thrilled to hear that you had a great experience with AURUS Australia. We're committed to delivering excellence and look forward to serving you again. Best regards, AURUS Australia.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look