Audika - Barnstaple Reviews 

Just had a home visit. What more can one ask, it was carried out to the very high standard as usual, I must say that the Staff at Barnstable , and of course Shaun are second to none,
Okey Dave

A calm atmosphere in pleasant surroundings enabled a stress-free initial hearing test. The hearing specialist explained everything very clearly and conducted the various tests efficiently. There was no pressure to purchase a hearing aid but the procedure, if one did, was set out in easily understood terms.

At the end of my first year with Hidden Hearing l would like to re-enforce my initial review based on the ongoing service I am receiving from Shaun and the team in Barnstaple.

Whether it is supplying consumables, ringing to check on my satisfaction or making the annual review appointment, everything happens with super efficiency and most importantly with a smile.

I attended my annual review yesterday and Shaun was extremely thorough in asking about my experience to date and any issues encountered as well as knowledgeable about my usage and in reassuring me that all was going well.

I said initially that the Hidden Hearing experience had been life changing and with 12 months of after service under my belt I can thoroughly recommend the service I am receiving.

Many thanks to Shaun and the team.

David Roberts

Wow- I can hear again, ! - Sean so kind and patient with me when I struggle to manage my aids, nothing to much trouble, thank you

I lost one of my hearing aids the staff at Barnstaple were very very helpful they claimed off of my insurance for me did all the paper work so I didn’t have to and I received new hearing aids the following week great service guys amazing service thank you 😊

My visit to a Knight in shining armour.
After being told by another establishment they couldn't help then a visit to the doctors to be told they couldn't help; so referred me to the hospital for wax removal.
Hidden Hearing stepped up and treated me and WOW I can hear again.
Thank you so much, very professional and friendly.
Highly recommended.

Had a very detailed and in depth hearing test by a very pleasant and professional person.

Very helpful advice and efficient service

Very thorough testing and results well explained.

I recently stumbled across Hidden Hearing in Barnstaple and decided upon a audio test - what a fortuitous event.
I was seen by the audiologist who provided an exceptional empathetic and very professional approach to curing my hearing degradation.
Nothing is too much trouble as far as he is concerned.
I am now more aware of my hearing, boosting both my confidence and alertness.
Thank you all at H H Barnstaple.

Excellent, Staff are friendly knowledgeable, very thorough .

I have been very pleased with the professionalism and pleasant treatment I have received from Shaun over the past five years. The free follow up service is excellent and I am particularly pleased with the latest hearing aid he has recommended me with and fitted, the Bernafon Alpha 3 MNR TR.

I have been going to Shaun at hidden hearing in Barnstaple for 5years, and have found him to be helpful, polite and very professional, the hearing aids Shaun recommended have proved successful and enhanced my quality of life.

Very reassuring appointment, everything explained very well and carried out in a friendly professional manner. Hearing aids now fitted and I already feel they have enhanced my life within the first week. Thank you.

I have now had 3 appointments with Shaun Samuels. Each time I have always had a full examination and explanation concerning my hearing. Everyone working there is always polite and professional and the after sales service is second to none. I would highly recommend. Chris Cousins

Although not the cheapest hearing aids on the market compared with other well known retailers, I found Hidden Hearing Barnstaple gave an old fashioned quality professional service, were very knowledgable and did not push their product. It is dificault to acertain value for money for hearing aids. I was most satisfied with the treatment I received and would recommend them to others.

You won’t find a more professional kind attentive service anywhere. Shaun and his team go above and beyond to ensure a first class service from start to finish. My new in ear monitors are a perfect fit thanks to Hidden Hearing in Barnstaple

I like dealing with a smaller company .
More personal service and friendly staff.

Helpful, excellent advice and a relaxed atmosphere

I have been a customer of Hidden Hearing at the Barnstaple branch for four years and couldn’t be happier with the service received and would highly recommend using them. As they all have outstanding customer service skills, everybody is always helpful, knowledge and professional. Shaun Samuels is just brilliant a very professional Audiologist, patient, easy to talk to and explains everything very clearly an all-round nice guy.
If you think you have hearing issues this is the place to go