I would most certainly recommend Audika in Barnstaple. The team on reception were friendly and welcoming, Audiologist shaun was a top man, he put me at ease, was extremely thorough and patient and t... See more
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Welcomed into the practice by Sean who was extremely informative and helpful. The hearing assessment was very thorough and as a free service felt it was well worth the time to attend.
Sean has a very reassuring and competent approach, and is always very polite and helpful.
Recently I had my annual hearing test. Once again Shaun gave me his full and expert attention in his usual friendly manner. I can highly recommend Hidden Hearing Barnstaple. Please note, this review... See more
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I have has been seeing Shaun for a few…
I have has been seeing Shaun for a few years now .Shaun is an example of good customer relations , instantly making you feel at ease and confident that I will recieve excellent Professional service and care.
The service he provides is outstanding and delivered with empathy and warm.
Thank you Shaun long may I be a client of yours
Mr Stephen Durk
I called your branch in Barnstable…
I called your branch in Barnstable today regarding I left my hearing charger back home in Sandhurst Berkshire your colleague at your brain said that was not a problem. She could loan me one for a couple of days while I was down here. What a wonderful service. Sharon was lovely and friendly and couldn’t have been more helpful absolute lifesaver.
Shaun Samuels
I have had an appointment with Shaun Samuels this morning, he was incredibly helpful and informative, he has sorted the issues I was having with my hearing aids and also saved me money! Thanks Shaun
Lucy serviced my hearing aides and…
Lucy serviced my hearing aides and although one will have to be sent for repair they are now working very well. Always a pleasure to see and deal with Lucy
May use AI-assist with repliesRead more
What a fantastic service.
What a fantastic service.
Not only a thorough examination but Shaun explained everything he was doing and what it meant.
I have delayed going to get my hearing tested due to the stigma and just putting up with bad hearing.
I would have gone to Hidden Hearing years ago if I'd had known the level of service I would have received and the damage I have been causing not getting my hearing checked out.
My advise to you would be, get a checkup as soon as you can.

Reply from Audika - Barnstaple
Calm and efficient also very thorough…
Calm and efficient also very thorough in examination and explanation
I wasn't very comfortable weariing earing aids . ng …
I wasn't very comfortable wearing earring aids but when he explained to me what they do and how they work I was Very impressed, my hearing is much better now I can join in conversations with my family and friends a lot better.
The helpfulness of Sharon
The helpfulness of Sharon and her expertise.
She was able to identify the cause of the problem I was experiencing and remedy it without difficulty.
I was extremely impressed with her skill and courtesy
Hidden hearing have been superb and…
Hidden hearing have been superb and efficient, I've had my hearing aids for 4 months and without wishing to sound dramatic, it's been life changing. Shaun Samuels is excellent at his job. I couldn't be happier with the service
Last week
Last week, I had a yearly review of my experience with my Oticon hearing aids. The process was efficient and did not take much time. And because Sean had travelled to a site much nearer to me, I didn't have too far to drive.
Service was friendly and professional…
Service was friendly and professional throughout. Shaun answered all our questions and we're delighted with the results.

Reply from Audika - Barnstaple
Ongoing Service
I have been a Hidden Hearing customer for many years now and the service and attention from Shaun at the Barnstaple office has been beyond expectations.
Excellent Customer Service
I have been a customer in the Barnstaple branch for nearly 3 years now and nothing whatsoever is any problem for either Shaun or Sharon, who are always so helpful.
I visited Shaun a couple of weeks ago for a tweak to my hearing levels and today, Sharon was really good in organising the replacement of my Oticon ear grips.
I am never disappointed with the service I receive and if you have a hearing problem, I really cannot recommend Hidden Hearing at Barnstaple highly enough.
Couldn't be better
I can't be constructive, because you couldn't do any better.
The experience was very professional and the service excellent.
Very good after care service
Excellent Service
This was my 1st hearing test. Shaun was very friendly and made me feel relaxed and welcome.He was very thorough in all the testing and gave easy to grasp and understand explanations. Can definitely recommend.
The go-to hearing aid servce in Barnstaple
The usual excellent service provided by Shaun, the man in charge of sorting out your hearing problems This time a little tweaking of existing aids sorted out my own particuiar problem. I will be back in a year's time for a quick and efficient checkup
I would just like to say what a…Expert service in Barnstaple from Shaun
I would just like to say what a magnificent job Shaun the audiologist at Barnstaple did in fitting and setting up my hearing aids. He was extremely professional in every way , kind , informative, thorough and understanding . A real gentleman and a credit to his company. Highly recommended 👍😁
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