Everything explained clearly by a very knowledgeable lady(Donna)Very detailed hearing test and many questions answered very promptly...totally flawless from start to finish...highly recommended.
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Donna treated us with kindness and a lot of patience. We felt no pressure and made the right decision for us. Everything was carefully explained including going through the hearing test with gr... See more
Company replied
Donna loves her job that’s quite apparent, she is very good at it. She puts you at ease, she explains everything, nothing is negative about her.
An appointment for microsuction to remove ear wax was followed the next day with a hearing test. Both times the Hidden Hearing staff were very helpful and informative. The receptionist managed to get... See more
4.9
Excellent
180 reviews
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Donna treated us with kindness and a…
Donna treated us with kindness and a lot of patience. We felt no pressure and made the right decision for us. Everything was carefully explained including going through the hearing test with great skill.
Donna displayed a wealth of knowledge and experience and because she too manages hearing loss we felt completely understood.
Every question was answered clearly giving us time to ask any further questions were had. A 100 % experience.
We love the after care service First Class
6 March 2025
Unprompted review
Reply from Audika - Aberdeen
We are so pleased to read your review - thank you for taking the time to leave this.
It's great that you experienced our First Class service from the Aberdeen clinic and were treated with the kindness and patience we would expect. Donna's expertise and understanding are often noted as exemplary and it's wonderful you experienced this on your visit too.
Naturally, if we can do anything to assist you going forward, please do not hesitate to contact us.
Kind Regards,
Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk
Very friendly reception and the…
Very friendly reception and the consultant explained everything in detail in a way that I understand and I was very relaxed. Very professional
6 March 2025
Taking time to explain everything
8 March 2025
I was welcomed very nicely
I was welcomed very nicely, the staff was very friendly and helpful, I am happy that I came here.
4 March 2025
Good experience
Carol-Anne was so nice and very helpful. She explained everything very clearly. The receptionist ( who's name I can't remember) was also very nice. Such a difference from previous experiences I had when I attended ENT department at hospital a few years ago. I was a bit apprehensive before I went to Hidden Hearing but very glad I went.
27 February 2025
Hidden hearing Aberdeen
Always a pleasure to visit. Everyone is friendly. Donna is very helpful, caring and informative and explains everything during appointment.
18 February 2025
Good advice and equipment
19 December 2024
First class treatment with the lady who…
First class treatment with the lady who came to visit.very thoughtful and helpful and no faults to be found. I know hear a lot clearer and it has helped me to have a better quality of life
28 August 2024
Unprompted review
Brilliant as always
Brilliant as always. Theresa is a great representative of the company.
12 December 2024
Carol- Anne was very efficient also…
Carol- Anne was very efficient also very helpful.
16 November 2024
Everything was carried out…
Everything was carried out professionally and all results communicated well.
12 November 2024
The staff are knowledgeable and…
The staff are knowledgeable and friendly. I have had a lot of problems recently and Donna listened.
7 November 2024
Very good company.
I have always found this Company great from the receptionist to the staff. Nothing is too much trouble.
They came to me at home recently and again great. Would highly recommend them. K Sayers.
17 October 2024
Friendly staff
Friendly staff. Always make me welcome. Always share some laughs. Very professional
17 October 2024
Calum was very pleasant and carried out…
Calum was very pleasant and carried out the hearing test very professionally.
14 October 2024
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