Very happy with new leased Q4 Etron from Audi in Aalborg. Quick car delivery with great specs & price agreed, as well as quick trade in with my own car. Thank you Morten
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The biggest scammers in the danish market are in Audi Aalborg.I bought in Jannuary 2022 a car from them and i get my contract with variable rent direct writed on.Nobody aware me that is variable rente... See more
Company replied
Super god behandling og hurtig tid.
Company replied
Super service
Company replied
Company details
Written by the company
Audi Danmark er del af Semler Gruppen. Semler Gruppen er Danmarks største koncern i bilbranchen med mere end 100 års erfaring inden for import og salg af biler. Vores specialiserede medarbejdere og mangeårige erfaring giver os en stærk placering på markedet. I Audi organisationen er vores vigtigste opgave at begejstre kunder i Danmark.”Vorsprung durch Technik” er vores DNA og dermed den røde tråd i alle vores aktiviteter. Vores mærkeværdier er sofistikeret, sportslig og progressiv, hvilket afspejles i vedvarende innovation og er grundlæggende i al kommunikation og profilering af Audi.
Contact info
Ny Kærvej 47, 9000, Aalborg, Denmark
- 70701025
Skræddersyet tilbehør til din Audi
4.5
Excellent
693 reviews
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Very happy with new leased Q4 Etron…
Very happy with new leased Q4 Etron from Audi in Aalborg. Quick car delivery with great specs & price agreed, as well as quick trade in with my own car. Thank you Morten
31 July 2025
Unprompted review
Reply from Audi - Aalborg
Hi Vladislavs,
Thank you so much for your kind review!
We’re really pleased to hear that you’re happy with your new Q4 e-tron and that the process with Morten and the team went smoothly from trade-in to delivery.
We wish you many great drives ahead and look forward to welcoming you again in the future.
Best regards,
Christian
Audi – part of Semler Mobility
Poor customer service
I part exchanged my 17 plate A5 conv for a 20 plate A5 conv just over 12 months ago. A few days before I was to pick up my new car I was told the MMI system was faulty and needed a new one. It took over a week to have a new one fitted, I had to do all the ringing to see how it was coming on. Forward 12 months the MMI system is faulty again! over a week of ringing Audi Erdington passed from person to person no call back at all about trying to have an apparent new 12 month old MMI system look at/diagnosed I’ve had no response! I’ve even sent a complaint email to their complaints service I’ve still had no reply from them either. I was told to ring Audi stoke, Audi Stafford who could help me both wanted to charge me over £140 just to diagnose it. I can’t get to Erdington with out use of a curtisey car and they’ve no cars till September!!I’ve still a useless faulty MMI system, absolutely poor customer service I bet if I was buying a car from them again they’d be all over it. I was told the system cost £4000 as if I’ve that kind of money to pay for it, something like that should have at least 2/3 year warranty on it. Will never use them again! Thanks a lot Audi Erdington NOT!!
30 June 2025
Unprompted review
Reply from Audi - Aalborg
Hi,
Thank you for your review.
We are truly sorry to hear about your experience with exchanging your car.
However, you have posted your review on the Danish Trustpilot page. We therefore recommend that you submit your review to the Audi Erdington page so you can receive the appropriate assistance.
Kind regards
Mathilde,
Audi - a part of Semler Mobility
Reply from Audi - Aalborg
Hej Tom,
Tak for din anmeldelse - den sætter vi pris på 😊
Med venlig hilsen
Stella
Audi Aalborg - en del af Semler Mobility
Reply from Audi - Aalborg
Hej Selcuk
Tak for den fine anmeldelse. Det sætter vi pris på. 😊
Rigtig god dag.
Med venlig hilsen
Ahmet
Audi Aalborg - en del af Semler Mobility
Super god behandling og hurtig tid.
30 December 2023
Reply from Audi - Aalborg
Hej Bjarke,
Tak for din anmeldelse - den sætter vi stor pris på.
Med venlig hilsen
Stella
Audi Aalborg - en del af Semler Mobility
Super service.
22 November 2023
Reply from Audi - Aalborg
Hej Peter
Tusind tak for den fine anmeldelse. Det sætter vi pris på.
Rigtig god dag!
Med venlig hilsen
Anders
Audi Aalborg - en del af Semler Mobility
Reply from Audi - Aalborg
Hej Jacob
Tak for din anmeldelse.
Vi er kede af at høre, at du har oplevet lang ventetid på at få din bil på værksted! Vi er dog opmærksomme på vigtigheden af at minimere ventetiderne for vores kunder, således at alle får en god oplevelse med vores værksted både før og efter besøget.
Vi ser frem til at byde dig velkommen til en forhåbentlig 5-stjernet oplevelse!
Med venlig hilsen
Dit Audi Team
Overlevering 100 procent god
8 August 2023
Reply from Audi - Aalborg
Hej Peter,
Tak for din anmeldelse!
Det glæder os, at du har haft en helt igennem fremragende overlevering hos os.
Tusind tak for at du har taget dig tiden til at skrive om os - det sætter vi rigtig stor pris på!
Med venlig hilsen
Dit Audi Team
Reply from Audi - Aalborg
Hej Michael,
Mange tak for din anmeldelse.
Det glæder os, at du har haft en god oplevelse hos os!
Vi ser frem til at byde dig velkommen igen.
Med venlig hilsen
Dit Audi Team
God information.
12 June 2023
Reply from Audi - Aalborg
Hej Jørgen,
Tak for din anmeldelse!
Det glæder os, at du har haft en god oplevelse hos os.
Vi ser frem til at byde dig velkommen igen.
Med venlig hilsen
Dit Audi Team
Reply from Audi - Aalborg
Hej Flemming,
Tak for din anmeldelse!
Det glæder os, at du har haft en god serviceoplevelse hos os.
Vi ser frem til at tage godt imod dig igen.
Med venlig hilsen
Dit Audi Team
The biggest scammers in the danish…
The biggest scammers in the danish market are in Audi Aalborg.I bought in Jannuary 2022 a car from them and i get my contract with variable rent direct writed on.Nobody aware me that is variable rente even they have a fast rente wich obviously is much safer! Now, after 1 year i have called them in Aalborg to ask about this trick and they told me they have a campaign with their finance institution where they have to write in the contracts that the rente is variable.In the same day i have called at Audi Aarhus and they never heard about this clause.I strongly not recommend Audi Aalborg!
19 January 2023
Unprompted review
Reply from Audi - Aalborg
Hi Ionut,
Thank you for your review.
We are sorry to read about your experience with us.
You are more than welcome to contact us for further dialogue.
Best regards
Your Audi Team
super god service
29 November 2022
Reply from Audi - Aalborg
Hej Bent,
TAK for din anmeldelse!
Det glæder os, at du har haft en god oplevelse hos os, og vi ser frem til at tage godt imod dig igen.
Med venlig hilsen
Dit Audi Team
Super service
21 November 2022
Reply from Audi - Aalborg
Hej Kent,
Tusind tak for din anmeldelse!
Det glæder os meget, at du har haft en god oplevelse hos os, og vi ser frem til at byde dig velkommen igen!
Med venlig hilsen
Dit Audi Team
Super service
6 September 2022
Reply from Audi - Aalborg
Hej Jesper
Mange tusind tak for din anmeldelse - den er vi rigtig glade for!
Hvor er det bare fantastisk at høre, at du har haft en super serviceoplevelse hos os.
Vi glæder os til at se dig igen en anden god gang!
Hav en rigtig dejlig tirsdag.
Med venlig hilsen
Dit Audi Team
Super service 🙂
15 August 2022
Reply from Audi - Aalborg
Hej Anni
TUSIND tak for din flotte anmeldelse - den er vi meget glade for!
Og hvor er det bare dejligt at høre, at du har haft en super serviceoplevelse hos os!
Vi ser frem til at byde dig velkommen igen en anden gang.
Hav en rigtig dejlig tirsdag!
Mvh
Dit Audi Team
Reply from Audi - Aalborg
Hej Lars,
Mange tak for din anmeldelse!
Vi er glade for, at du har haft en dejlig oplevelse hos os og Mathias.
Vi takker for din tid og glæder os til at se dig igen.
Med venlig hilsen
Dit Audi Team
Super sted at handel bil
6 June 2022
Reply from Audi - Aalborg
Hej Pia,
Tak for din anmeldelse!
Vi er rigtig glade for, at du har taget dig tiden til at skrive om os og det glæder os, at du har haft en super oplevelse.
På gensyn!
Med venlig hilsen
Dit Audi Team
Upersonlig betjening via Call center…
Upersonlig betjening via Call center ved tidsbestilling.
26 May 2022
Reply from Audi - Aalborg
Hej Dorte
Tak for din anmeldelse.
Vi er utrolig ærgerlige over din opfattelse af vores arbejde.
Vi tager din kritik til os, og vi arbejder løbende på at forbedre vores arbejde for både jeres og vores egen skyld.
Hav en rigtig god fredag.
Med venlig hilsen
Dit Audi Team
Vi er super glade for vores nye Audi
Vi er super glade for vores nye Audi.
Stor tak til Morten, for en super god behandling og for at tage dig god tid på ellers travlt fredag.
9 May 2022
Unprompted review
Reply from Audi - Aalborg
Hej Kimi,
Mange tak for anmeldelsen!
Vi er glade for, at I har haft en super oplevelse hos os og med Morten ved jeres side!
Tillykke med den nye bil!
Vi glæder os til at møde jer på vejen!
Med venlig hilsen
Jeres Audi Team
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