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Henan IRQ Network Technology Co.,Ltd Reviews 

489
•
TrustScore 4.5 out of 5

4.7

Hobby Store
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Review summary

Created with AI, based on recent reviews

Considering 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, such as bows and arrows, noting their durability and craftsmanship. Many highlight the outstanding customer service, describing it as helpful, friendly, and responsive, while also appreciating efficient, quick delivery with timely updates and products exactly as advertised. However, some customers experienced delivery delays or a lack of tracking information. A few others noted product compatibility issues, like arrows falling off bows, or received items that didn't fully meet expectations, such as a different bow or non-functional accessories.

What people talk about most

Product

Consumers generally express satisfaction with the product quality, often highlighting that items like bows... See more

Quality

Customers had positive experiences with quality, with many reviewers consistently praising the excellent and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the fast shipping... See more

Service

Clients share positive opinions on service, with many reviewers consistently highlighting excellent service,... See more

Customer service

People report positive experiences with customer service, consistently describing it as outstanding,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently bought a bow with no experience. Just something I really wanted to try. Every question was answered, advice freely given, videos even supplied. This is definitely a business I will buy from... See more

Rated 5 out of 5 stars

Great price. Top quality items. Very happy with the quality of product. Impressive. Last minute online xmas shopping for some decent arrows to go with my sons Archery bow lead me to a couole of spe... See more

Rated 5 out of 5 stars

It took a while to get here but that is understandable as it is coming from China. What I liked is that the whole way I got regular tracking advice updates and was let know when it got to Australia an... See more

Rated 5 out of 5 stars

Highest regards for the genuine kindness in they way your service team operates in business in 2026 As a 63 year old Ozzie bloke every time I purchase from huntingdoor it reminds me of buying lolli... See more

Company details

  1. Hobby Store

Written by the company

AU.Huntingdoor.com offers a wide range of archery products from traditional and modern bows, arrows, to target and shooting gears. We also have crossbow products and other related archery accessories.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

489 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(489)

106 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Not good!

This transaction caused a lot of anxiety for me and I ended up buying from another supplier as well because one of my items was shipped from China. It did arrive 23/12 but I couldn’t rely on this.This was not indicated at point of sale.
I do not appreciate the additional foreign exchange charge either.

7 December 2024
Henan IRQ Network Technology Co.,Ltd logo

Reply from Henan IRQ Network Technology Co.,Ltd

Hello,

Thank you for your feedback!

We sent this order on Dec 9th, and it was delivered on Dec 23rd. It took 14 days to arrive. Anyways, we apologize for the inconveniences caused to you this time.

https://t.17track.net/en#nums=LZ128416346CN

Thank you!
Brian C

Rated 5 out of 5 stars

Great communication from the beginning

Great communication from the beginning.
Only issue we had was with the courier company in Brisbane not delivering for two weeks and lack of communication on their end. My husband had to go to the depot on Christmas Eve to find out what was going on.

7 December 2024
Rated 5 out of 5 stars

Excellent service

I want to express my gratitude for the exceptional service. First, the quality of the products is outstanding. Second, the support is instant. I ordered this as a Christmas gift in advance, but due to the high volume of deliveries, the courier was extremely slow, and the package didn’t move for almost 10 days. The seller sent me a second package via a faster courier, which arrived in just 3 days. Later, the original package also arrived, but I didn’t manage to refuse it in time and returned it at the beginning of this year. The seller promptly refunded the shipping cost. Excellent service. Highly recommend!

7 December 2024
Rated 5 out of 5 stars

I ordered the kids bow and arrow and…

I ordered the kids bow and arrow and both my 5 and 8 year old love them. They spent hours just shooting outside. I'm thinking of upgrading to a bigger bow and arrow for my 8 year old as she took to shooting so fast. Very happy purchase. Will be buying again. Recommend for all young children.

25 December 2024
Unprompted review
Rated 5 out of 5 stars

Good value

Beginner bow and arrow set was better quality than expected, especially for the affordable price. Delivery time was reasonable.

19 December 2024
Unprompted review
Rated 5 out of 5 stars

Awesome service

Great experience with this company. Always helpful and goes the extra mile. I like the products I received. Arrows and points were as described and got a Traditional Longbow 54" which I really like. Thanks to Brian and his team. I highly recommend.

6 September 2024

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