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Atlantic Electrics Reviews 

3,030
•
TrustScore 5 out of 5

4.9

Appliance Store
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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the exceptional level of customer care, noting that staff members are extremely knowledgeable, patient, and always ready to offer valuable advice without any pressure. Buyers are also very satisfied with the efficiency of the purchasing process, describing communication as clear, reliable, and helpful from start to finish. However, some people mentioned experiencing frustrating delivery delays or occasionally receiving the incorrect product when ordering online. Despite these occasional setbacks with order fulfillment and delivery mistakes, most individuals remain very happy with the overall service and product quality.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting a consistently great experience from start to... See more

Product

Consumers find product to be positive, highlighting well-made items like tower fans and great appliances such... See more

Delivery service

Users describe positive interactions with delivery_service, noting that goods arrived in a timely and rapid... See more

Staff

Customers consistently note positive experiences with staff, highlighting their exceptional knowledge,... See more

Order

Customers had positive experiences with order, highlighting a smooth, easy ordering process online and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve bought every appliance and electronic device for our home from the late Rudi and Rinesh at Atlantic Electronics since 2018. Their service, knowledge, and post-purchase support are consistently o... See more

Company replied

Rated 5 out of 5 stars

Fantastic service especially from Rinesh, and Shamoon for putting us in touch with his colleagues. So helpful and informative while we try to kit our kitchen. Even stored our appliances until we were... See more

Company replied

Rated 5 out of 5 stars

I had a question regarding 2 x Quooker filters that arrived ( as they did not fit oir system) but were the only ones available. Got to talk to someone really quickly (under 2 minutes) they suggested... See more

Rated 5 out of 5 stars

We popped into Atlantic Electrics for a dishwasher. Rinesh Patel was very helpful and took his time to go through various options and answered our questions. Will definitely buy from them again in the... See more

Company replied

Company details

  1. Appliance Store
  2. Electrical Repair Shop
  3. Electronics Store
  4. Hi-fi shop
  5. TV store

Written by the company

Established in 1972, Atlantic Electrics has been in business for over 45 years, and is still owned and run by the original family members! Originally based in Willesden Green, North London, we repaired and sold TV's from a small shop on the High Road. As the home entertainment industry exploded during the 80's and 90's we remained at the cutting edge. At the start of the 00's we expanded further with the creation of a dedicated DJ business in the heart of London - Westend DJ. The current head office and warehouse was acquired in 2000 and is now the flagship store for the company covering TV, audio, home appliances, Kitchen furniture store and smart home.

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(3,030)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Great sound Quality

Great sounticks ticks all the boxes.

1 June 2024
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Reply from Atlantic Electrics

Hello,

I spoke to you when you originally received the item.

It was mislabelled as a black product by us, and we did arrange to have this collected back from you and to issue a refund.

You then informed us that your wife liked the grey colour and that you were happy to keep this item.

With your approval, I then reissued your invoice copy to show that you purchased a grey one.

Rated 5 out of 5 stars

Fantastic Service and good price

I order regularly from Atlantic, as they are always competitively priced and offer an excellent service, always! Highly recommend them.

7 June 2024
Unprompted review
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Reply from Atlantic Electrics

Thank you for leaving us a 5 star review!

Rated 5 out of 5 stars

Superb service from Atlantic electric

Superb service from Atlantic super fast delivery brilliant price and top communication very impressive
Superb air fryer very easy use and clean after use found it quick and efficient to bake and cook variety of foods also flexible draw major improvement in size and type of foods possible

24 April 2024
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Reply from Atlantic Electrics

Thank you for leaving us a 5 star review!

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, communication was outstanding. Will definitely use this company again

29 April 2024
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Reply from Atlantic Electrics

Thank you for leaving us a 5 star review 🙂

Rated 5 out of 5 stars

I was called within 10 minutes of…

I was called within 10 minutes of ordering to double check the order was correct as I ordered two hoovers the same,lovely customer service I was kept informed from order to delivery I’m very happy with the company

25 March 2024
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Reply from Atlantic Electrics

Thank you for your review!

Rated 5 out of 5 stars

Perfect transaction

Perfect transaction!
Great price, superfast delivery, great product.
Thank you!

25 March 2024
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Reply from Atlantic Electrics

Thank you for your review!

Rated 5 out of 5 stars

Excellent service

Been customers for many years and always get excellent service. Shamoon was very knowledgeable and efficient and I was able get exactly what I needed. Delivery was speedy and on time. Would highly recommend Atlantic Electrics for all your electrical needs

20 March 2024
Unprompted review
Atlantic Electrics logo

Reply from Atlantic Electrics

Thank you for leaving us a 5 star review 🙂

Rated 5 out of 5 stars

A great team of experienced and…

A great team of experienced and knowledgeable people.
Able to deal with my situation professionally.

24 February 2024
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Reply from Atlantic Electrics

Thank you for your review 🙂

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