We’ve bought every appliance and electronic device for our home from the late Rudi and Rinesh at Atlantic Electronics since 2018. Their service, knowledge, and post-purchase support are consistently o... See more
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Review summary
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What people talk about most
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Fantastic service especially from Rinesh, and Shamoon for putting us in touch with his colleagues. So helpful and informative while we try to kit our kitchen. Even stored our appliances until we were... See more
Company replied
I had a question regarding 2 x Quooker filters that arrived ( as they did not fit oir system) but were the only ones available. Got to talk to someone really quickly (under 2 minutes) they suggested... See more
We popped into Atlantic Electrics for a dishwasher. Rinesh Patel was very helpful and took his time to go through various options and answered our questions. Will definitely buy from them again in the... See more
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Company details
Written by the company
Established in 1972, Atlantic Electrics has been in business for over 45 years, and is still owned and run by the original family members! Originally based in Willesden Green, North London, we repaired and sold TV's from a small shop on the High Road. As the home entertainment industry exploded during the 80's and 90's we remained at the cutting edge. At the start of the 00's we expanded further with the creation of a dedicated DJ business in the heart of London - Westend DJ. The current head office and warehouse was acquired in 2000 and is now the flagship store for the company covering TV, audio, home appliances, Kitchen furniture store and smart home.
Contact info
970 North Circular Road, NW2 7JR, London, United Kingdom
- 020 8208 6999
- sales@atlanticelectrics.com
- atlanticelectrics.co.uk
4.9
Excellent
3K reviews
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Great service and prompt delivery
24 November 2023
Reply from Atlantic Electrics
Thank you for leaving us a 5 star review!
SHOCKED TO THE CORE
omg! £750 Dyson vacuum has arrived USED - filthy and full of someone else's dirt! Absolutely stunned. No phone's being answered..NEVER seen anything like this in my life...pics etc reported reported reported. Who IS this company??!How can this even happen??! How could you send me a disgusting dirty hoover - a few of the pieces were wrapped for added effect this is NEW. Wow just wow.
26 November 2023
Unprompted review
Reply from Atlantic Electrics
We're sorry to hear that you've not been satisfied with our customer service.
This was a return we had received which we mistakingly put back into our stock inventory. We are extremely sorry that we sent this to you in error. A member of our team has contacted you to arrange a collection and a full refund will be issued.
Kindly note, we are not open on Sunday's. This is stated in both our out of hours phone message, on our website and on Google. However, this has been dealt with very promptly today, Monday.
Bosch dishwasher
Great service from start to finish. Faultless and will always try to support independents.
Thank you so much
24 November 2023
Unprompted review
Reply from Atlantic Electrics
Thank you for leaving us a 5 star review 🙂
Reply from Atlantic Electrics
Thank you for leaving us a 5 star review!
Quick delivery
Very quick process from order to delivery it’s all happened in 2 days. Well done
29 October 2023
Reply from Atlantic Electrics
Thank you for leaving us a 5 star review 🙂
Reply from Atlantic Electrics
Thank you for leaving us a 5 star review!
Very happy with the purchase
Very happy with the purchase. Quick response by the sales team. Would definitely recommend
26 October 2023
Reply from Atlantic Electrics
Thank you for leaving us a 5 star review and your kind words 🙂
Goods arrived damaged which can’t be…
Goods arrived damaged which can’t be helped I appreciate that, but very poor communication when trying to get matter resolved, had to ring back the next day as about to go home was told on the Friday then on the Saturday told email them and someone will look at it after Monday
29 October 2023
Reply from Atlantic Electrics
We're sorry to hear that you have not been satisfied with our customer service. We can see that you have spoken to a few different people on Friday evening at closing time and Saturday and that you were requested to email us with photos of the damaged product.
The relevant person wasn't there on Saturday when you called.
We received your email and photos on Tuesday after 7pm and the returns department rang you at 11am this morning, Wednesday. A collection has been arranged with DPD.
Once we received your email and photos, we acted very promptly to resolve this matter.
Fantastic very good
27 October 2023
Reply from Atlantic Electrics
Thank you for leaving us a 5 star review!
Incredible Customer Support!
26 October 2023
Reply from Atlantic Electrics
Thank you for leaving us a 5 star review 🙂
Reply from Atlantic Electrics
Thank you for leaving us a 5 star review!
Reply from Atlantic Electrics
Thank you for leaving us a 5 star review!
Reply from Atlantic Electrics
Thank you for leaving us a 5 star review!
Absolutely perfect exactly as was…
Absolutely perfect exactly as was described, really thrilled. Sent and arrived quickly packaged very well and item is as was described 'brilliant' . I will definitely be back and I would definitely recommend buying from this company.
28 September 2023
Reply from Atlantic Electrics
Thank you for leaving us a 5 star review 🙂
Very prompt service
Very prompt service. Extremely well packed and excellent delivery time.
26 September 2023
Reply from Atlantic Electrics
Thank you for leaving us a 5 star review 🙂
Excellent service and prompt efficient…
Excellent service and prompt efficient delivery
25 September 2023
Reply from Atlantic Electrics
Thank you for leaving us a 5 star review!
Excellent service
25 September 2023
Reply from Atlantic Electrics
Thank you for leaving us a 5 star review!
samsung 4k smart tv
very well updated and speedy delivery. affordable prices and great product.
24 September 2023
Reply from Atlantic Electrics
Thank you for leaving us a 5 star review 🙂
Driver was great
Driver was great
Phoned me to tell me when you are one hour away, which I thought was great. Also delivered on time, great personality and a great help.
24 September 2023
Reply from Atlantic Electrics
Thank you for leaving us a 5 star review 🙂
Absolutely brilliant service can’t…
Absolutely brilliant service can’t fault them at all will be using them again
28 August 2023
Reply from Atlantic Electrics
Thank you for leaving us a 5 star review!
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