Ateliers Auguste Reviews 

781
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and craftsmanship of the products, highlighting luxurious materials and elegant, timeless designs. Many appreciate the meticulous attention to detail, from rich colors to sturdy hardware and impeccable stitching. The ordering process is easy and straightforward, with consumers frequently noting super fast delivery and beautifully packaged products. Customer service is also highly regarded for being professional, supportive, and kind. However, some people mentioned specific product dimensions, such as the desire for different size options or bags not meeting expected internal capacity. These individual observations do not reflect a widespread sentiment, with the overall experience remaining overwhelmingly positive.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the beautiful leather, exceptional... See more

Quality

Users consistently express high satisfaction with the quality of products, highlighting exceptional leather,... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting the speedy arrival of their... See more

Order

Customers consistently note positive experiences with order, praising the smooth and straightforward ordering... See more

Customer service

People report positive experiences with customer service, highlighting that the team goes above and beyond to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The design of the mini marly has been improved upon based from the past reviews of the older design. Adding the feet and improving the lock makes the purse almost perfect. The only flaw is that the l... See more

Rated 5 out of 5 stars

Really beautiful product just as described . High quality craftsmanship I cannot fault the making of the bag and small details that keep it simple yet luxe and timeless I will buy again from the comp... See more

Rated 5 out of 5 stars

The bag (Mini Marly) is lovely. The buying experience online is easy, delivery is fast and the bag arrived beautifully packaged. My only wish is that there could be a medium Marly, just halfway bet... See more

Rated 5 out of 5 stars

Bag came in perfect condition. The color is even better in person than online "off white". The bag looks like something you would find in a high end boutique without paying ridiculous prices. Will def... See more


Company details

  1. Handbags Shop
  2. Bag Shop
  3. Fashion Accessories Store
  4. Luggage Store

Written by the company

[EN] Ateliers Auguste is a Paris-based brand dedicated to crafting refined leather bags and small leather goods. Each piece is meticulously handmade in Italy by highly skilled artisans using only the finest quality leathers // [FR] Ateliers Auguste est une maison parisienne animée par l’amour du cuir et du bel ouvrage. Nos sacs et articles de petite maroquinerie sont façonnés à la main en Italie par des artisans passionnés, qui perpétuent un savoir-faire d’exception. Chaque création raconte une histoire de matières nobles, de gestes précis et d’élégance intemporelle.


Contact info

4.8

Excellent

TrustScore 5 out of 5

781 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(781)

139 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gorgeous bag

Arrived very nicely packaged and perfect! The leather is beautiful, the size is perfect and I love the fact that they offer silver hardware option because that's so hard to find in good quality more affordable bags

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service, very sweet. Educated me on the bag production, and assisted getting me the VAT returned. Much appreciated! I love my bag from Paris! xoxo

29 November 2025
Unprompted review
Rated 5 out of 5 stars

Magnificent Bag!

Magnificent Bag!
I could not be happier with my Monceau Baguette (Night Blue Lizard).
Beautiful craftsmanship. The size, & shape are perfect! Shipped right away, and the bag came very nicely packaged. Far exceeded my expectations & I will definitely be purchasing again!!

25 November 2025
Unprompted review
Rated 5 out of 5 stars

It's all in the details!

The detail in the craftsmanship is stellar. My handbag is a better quality handmade product than many other luxury brands for a fraction of the price. You won't be disappointed!

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Everything was fanatic the bag is…

Everything was fanatic the bag is amazing and the quality of it is great, but I one thing was not good the delivery. i order from different brands and they dont charge me for delivery fees.You gave me 20% discount and they took it so there is not really a discount.

22 November 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful handbags

Beautiful handbags, made of high quality leather, very functional ad sturdy, yet incredibly stylish, I have two of them now. Amazingly supportive and very professional team, I haven’t experienced such professionalism in a long time, thank you.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Elegant and flexible

The bag arrived very quickly. Beautifully packaged. The bag itself is so beautiful - it is very elegant and I love the navy colour. I looked a long time before finding the right navy bag that would take me from day to evening. Many thanks.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Very high quality Handbags with a…

Very high quality Handbags with a sophisticated design. The leather of the bag is of very high quality and the craftmanship of the bag is incredibly good. I look very much forward to buy a new bag from Atelier Auguste. I hope the next time in Paris.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful craftsmanship at fair and excellent price

My first experience and hopefully won’t be my last. I purchased a Marly handbag and a navy leather wallet. Super fast shipping to the UK by FedEx. Items arrived, as anticipated, in pristine condition.

There was very minor flaking on one of the letters of the dust bag, but this was genuinely minute and did not take away from the experience. Bag was beautifully wrapped and stuffed alongside the equally elegant leather card wallet that I also purchased.

The Marly Silver Edition (night blue) is stunning. So nice to find stainless steel/silver hardware which looks beautiful with the dark blue leather. Well structured bag which looks elegant and, most importantly, usable. Lots of space for everyday items including large iPhone, Kindle, keys, make up bag and other items and bag holds shape beautifully.

The navy blue smooth card holder is equally elegant, feels great to the touch and makes a nice accompaniment to the bag.

Wonderful to find a reputable company that commits to great workmanship and ethical production values. The fact that the upfront price on the website included customs duties and fees (and in my case, free shipping) was a huge deciding factor for my purchasing. So comforting to know that once you’ve paid, there at no further costs, duties or admin fees to pay.

16 November 2025
Unprompted review
Rated 3 out of 5 stars

No product still

The company was respectful and responsive however overall my experience was sour. My bag was supposed to be an anniversary gift it was ordered 2 weeks ago and it hasnt still arrived.
For the $ spent the service should have been better i dont think I will be buying again. Stick to local brands

29 October 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

My experience with Ateliers Auguste has been nothing short of exceptional. From the moment I visited their elegant boutique in Paris, I was captivated by the understated beauty of their designs — refined, timeless, and authentically French.

After purchasing a handbag, I later encountered a small issue with the buckle. What impressed me most was not just the quality of the product, but the way the brand handled the situation. Laurent and his team responded with honesty, professionalism, and genuine care — qualities that are rare to find in today’s retail world.

Their transparency and dedication to customer satisfaction turned what could have been a disappointment into a demonstration of true integrity. This experience has only deepened my respect for Ateliers Auguste as a brand that values both its craft and its clients.

The leather craftsmanship remains superb — elegant textures, beautiful structure, and thoughtful detailing. I will absolutely return to their boutique on my next trip to Paris to discover another design. Highly recommended to anyone who appreciates authentic Parisian artistry and sincere customer service.

1 October 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look