Astridpedersen Reviews 193

TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Looking at 97 reviews, most reviewers were let down by their experience overall. Many customers expressed dissatisfaction with the products, citing issues with quality, discrepancies between product descriptions and actual items, and the items not working as expected. They frequently reported receiving products different from what was ordered or described, often finding them to be of lower quality or ineffective. The pricing was also a concern, with many feeling the products were overpriced for their actual value. Reviewers also encountered significant problems with their orders, including non-delivery and receiving incorrect items. The overall value for money was consistently rated poorly, as many felt they had wasted their money on ineffective or products that did not meet expectations. However, some customers were satisfied with certain products, noting improvements in skin appearance or weight loss, and appreciating the customer service they received.

What people talk about most

Product

People report negative experiences with product. Many customers express disappointment, citing that products... See more

Quality

Reviewers express widespread disappointment with product quality. Many consumers report that items, such as... See more

Price

Reviewers highlight negative aspects of price, consistently expressing that products are overpriced and a... See more

Order

Consumers express significant dissatisfaction with their orders. Many report receiving incorrect or different... See more

Value for money

Users describe negative interactions with value for money. Many consumers feel that products are a "waste of... See more

Reviews shaping this summary

Rated 2 out of 5 stars

These patches arrived on date stated, very nice smell texture of patch good. But unfortunately although using them as directed I did not lose anymore than 2lb which is the same amount if I go walking... See more

Company replied

Rated 2 out of 5 stars

Unfortunately, I appear to be allergic to the patches and after using most of the first box (9) I have had to discontinue using them. I didn’t notice any changes in my appetite or indeed my weight wh... See more

Company replied

Rated 1 out of 5 stars

If I could give less than 1 star I would, avoid at all costs. Products are not advertised correctly, they exaggerate the possible out comes should the product work! Have communicated twice and th... See more

Company replied

Rated 1 out of 5 stars

False advertisement in regards to trimpatch product stated UK based and made totally wrong. Contacted them for a full refund, told to send product back or 20% refund. Looked at sending products back p... See more

Company replied



Contact info

1.6

Bad

TrustScore 1.5 out of 5

193 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Almost 2 Months of Waiting To No Avail

I had placed an order of a product called Stravex last August 18, 2025. Unfortunately, up to this day of October 1, 2025, no product has reached me.

Despite constant empty promises of coordination from their Customer Support and new tracking links, nothing changed - product hasn't arrived still, and the tracking link showed movement in their China's hub only.

I had requested for a refund, but let us see if they will return the amount or they will just show their real dubious identities as con artists.

1 October 2025
Unprompted review
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Reply from Astridpedersen

Hi Reginald!

We sincerely apologize for your experience and greatly appreciate you bringing this to our attention. This does not reflect the high standards of service we aim to provide. Please reach out to us directly at support@astridpedersen.com— we’d love the chance to discuss this matter.

Astrid Pedersen

Rated 1 out of 5 stars

If I could score less than one I would

If I could score less than one I would. Believe the product sent was a scam, advertised fantastic results and would have been happy with a slight result. Package arrived with out instruction leaflet or any medical backup, I have reached out to them twice to be probed off. I would recommend everyone avoid this organisation

10 May 2025
Unprompted review
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Reply from Astridpedersen

Hi Sue!

We sincerely apologize for your experience and greatly appreciate you bringing this to our attention. This does not reflect the high standards of service we aim to provide. Please reach out to us directly at support@astridpedersen.co, we’d love the chance to discuss this matter.

Astrid Pedersen

Rated 4 out of 5 stars

Happy with Trim Patch

I have been using Trim Patch, it is curbing my instinct to binge eat, so I have lost 1 stone so far. My only complaint is that the delivery time is quite long.

6 September 2025
Unprompted review
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Reply from Astridpedersen

Hi Susan!

Thank you so much for sharing your experience! 🌟 We’re thrilled to hear TrimPatch is helping you. That’s amazing progress! 💪 We’re truly sorry about the longer delivery time, we’ll keep working to improve this matter.

Astrid Pedersen

Rated 1 out of 5 stars

TOTAL SCAM - DON’T BUY - DOESN’T WORK

Like others on here I bought their Scratch Erase “Treasure” which was supposed to be a spray but arrived in a small plastic bottle with a pathetic tiny poor quality sponge to apply the liquid. HowI wish I had found these reviews before hand! Supposedly 60% off at £34.99- an absolute joke. My car only had superficial scratches which are easily hidden by Tcut but this promised so much more. Well I have a WHITE car and this rubbish only made them look more obvious and not only that, it didn’t match the white colour!
When I complained they told me that I have to pay to ship back to China or I can have a 20% refund. I took the 20% because as they no doubt expect the hassle is just not worth it.

They trade as Astrid Pedersen to give them credibility but they are actually a Hong Kong Chinese company. STEER CLEAR OF THEM!!

5 September 2025
Unprompted review
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Reply from Astridpedersen

Hi Hugh!

We sincerely apologize for your experience and greatly appreciate you bringing this to our attention. This does not reflect the high standards of service we aim to provide. Please reach out to us directly at support@astridpedersen.com— we’d love the chance to discuss this matter.

Astrid Pedersen

Rated 1 out of 5 stars

It's worthless

The received product have not live up to the promised result. No results at all. Wasted money.

3 September 2025
Unprompted review
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Reply from Astridpedersen

Hi Yehuda!

We’re really sorry to hear about your experience. That’s not what we aim for, and we’d love to discuss this matter. Please email us at support@astridpedersen.com, we’re here to help!

Astrid Pedersen

Rated 1 out of 5 stars

WASTE OF MONEY

WASTE OF MONEY. Ordered ScratchErase at a cost of almost £35.00 only to get Scratch Treasure. The original product showed it being used as a SPRAY on all colours of car. What I received was a flimsy SPONGE. Having heard back from the sellers, I was told that this product is only suitable for use on WHITE cars! Mine is silver and this does not remove even the most minor scratches. Once again, misrepresentation and being offered a 20% discount is simply not good enough. AVOID THIS COMPANY OR PAY FOR SUB-STANDARD PRODUCTS.

25 August 2025
Unprompted review
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Reply from Astridpedersen

Hi Elizabeth!

We sincerely apologize for your experience and greatly appreciate you bringing this to our attention. This does not reflect the high standards of service we aim to provide. Please reach out to us directly at support@astridpedersen.com— we’d love the chance to discuss this matter.

Astrid Pedersen

Rated 3 out of 5 stars

A Little Goes a Long Way

I’ve been using just a small amount each day, and my skin already looks firmer and more radiant. It feels like my skin drinks it up instantly, leaving no greasy layer behind. It’s perfect for layering under my makeup too. I’ve tried many serums, but this one truly feels different. Will definitely continue using it.

7 August 2025
Unprompted review
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Reply from Astridpedersen

Hi Emily!

Thank you so much for sharing your experience ✨💖 We’re so happy this serum stands out for you, and we can’t wait to keep supporting your skincare journey 🌿💧

Astrid Pedersen

Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY , they sell useless dangerous products and you will stand ABSOLUTLEY NO CHANCE of getting a refund …DO NOT BELIEVE THIER FAKE PROMISES !!! REPEAT DO NOT WASTE YOUR MONEY ..AND DO NOT TAKE ANY NOTICE OF THIER REPLY TO MY REVIEW SAYING SORRY REACH OUT TO US !! It’s all fake crap !!!..YOU HAVE BEEN WARNED AND WHEN YOU ARE IN THE SAME POSITION AS ME ( wasted nearly £50 ) you will say I wish I had heeded his warning ..ALL YOU THAT HAVE BEEN SCAMMED LIKE ME REPORT THEM TO TRUST PILOT OVER AND OVER … thank god we have a voice through trust pilot 👏🏻👏🏻

16 August 2025
Unprompted review
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Reply from Astridpedersen

HI Andrew!

We’re truly sorry to hear about your experience and appreciate you bringing it to our attention. This isn’t the level of service we strive for, and we’d love the chance to discuss this matter. Please reach out to us directly at support@astridpedersen.com— we’re here to help.

Astrid Pedersen

Rated 2 out of 5 stars

Haven’t noticed any difference

Haven’t noticed any difference. Nearly used a whole bottle, I am 65 so may be it will take longer!

16 August 2025
Unprompted review
Astridpedersen logo

Reply from Astridpedersen

Hi there!

We’re really sorry to hear about your experience. That’s not what we aim for, and we’d love to discuss this matter. Please email us at support@astridpedersen.com — we’re here to help!

Astrid Pedersen

Rated 1 out of 5 stars

Very impressive video but…..

I saw a very impressive video about ‘NoSag’ which implied that the item would improve skin and actually help to reduce ‘bingo wings’. I purchased 2 tubes which strangely, when delivered, were no longer called NoSag and the tubes and packaging had no mention of the description in the video, which by the way, disappeared around the same time. I queried this and received a very patronising response which gave a nonsensical explanation of the change. I also raised the fact that the tubes did not contain 100ml but didn’t get an answer on that one. I persevered for 4 weeks, following the instructions to the letter. Absolutely no improvement. I contacted the company and again, was brushed off. The implication being that I couldn’t have followed their directions - apply twice a day - and results were also dependent on ‘personal circumstances’! I was extremely annoyed (partly at myself) for being duped out of £35 for a very basic moisturiser. They respond very quickly to emails but they are obviously trained to be extremely patronising and obtuse in their replies. They acknowledge no criticism and just give out bland responses taking no responsibility for their appalling products. 73% customer dissatisfaction isn’t anything to be proud of is it?

14 July 2025
Unprompted review
Astridpedersen logo

Reply from Astridpedersen

Hi Susan!

We sincerely apologize for your experience and greatly appreciate you bringing this to our attention. This does not reflect the high standards of service we aim to provide. Please reach out to us directly at support@astridpedersen.com— we’d love the chance to discuss this matter.

Astrid Pedersen

Rated 1 out of 5 stars

Disappointing

The packaging was awful and had been badly battered. The products were not broken though.i could not give the boxes as presents. I’m very disappointed with the product itself. They look cheap. When I go. Out to buy batteries I’ll be able to test them

29 July 2025
Unprompted review
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Reply from Astridpedersen

Hi Sarah!

We’re truly sorry to hear about your experience and appreciate you bringing it to our attention. This isn’t the level of service we strive for, and we’d love the chance to discuss this matter. Please reach out to us directly at support@astridpedersen.com— we’re here to help.

Astrid Pedersen

Rated 1 out of 5 stars

I ordered skin patches for weight loss…

I ordered skin patches for weight loss and followed the instructions exactly for 3 months. I don't think the patches are impregnated with anything as I weigh exactly the same! I think the product is a money making fraud and incidentally is also sold on Amazon for a fraction of the price. Very disappointed!

28 April 2025
Unprompted review
Astridpedersen logo

Reply from Astridpedersen

Hi Sharon!

We sincerely apologize for your experience and greatly appreciate you bringing this to our attention. This does not reflect the high standards of service we aim to provide. Please reach out to us directly at support@astridpedersen.com— we’d love the chance to discuss this matter.

Astrid Pedersen

Rated 3 out of 5 stars

It is very sticky like a honey product…

It is very sticky like a honey product & I had to let it soak into skin before able to put clothes against it. I will not buy again.

22 July 2025
Unprompted review
Astridpedersen logo

Reply from Astridpedersen

Hi Carol!

We’re sorry to hear this didn’t meet your expectations. We appreciate the feedback and would love a chance to discuss this matter. Please reach out at support@astridpedersen.com. Thank you!

Astrid Pedersen

Rated 1 out of 5 stars

This is a scamming site what i ordered…

This is a scamming site what i ordered and what I got was totally different what I ordered was quite expensive what I got was cheap and nothing like i ordered. It took ages to arrive I was given a date for delivery but it never arrived till 2 weeks later. Can’t get a refund as it cost even more than I paid for the product PLEASE DONT ORDER FROM THIS COMPANY

1 July 2025
Unprompted review
Astridpedersen logo

Reply from Astridpedersen

Hi Sharon!

We sincerely apologize for your experience and greatly appreciate you bringing this to our attention. This does not reflect the high standards of service we aim to provide. Please reach out to us directly at support@astridpedersen.com— we’d love the chance to discuss this matter.

Astrid Pedersen

Rated 1 out of 5 stars

Do not fall for this….

This company is still advertising Glow Essence after they claim it has been rebranded and renamed as West Month. How do they get away with this, surely this is false advertising and against the law. I have sent numerous emails to them complaining and even had PayPal involved (useless) but they still send me promotional emails about this product which now has a different name according to them. I received this just a few days ago!
Sagging Is Out—GlowEssence Is In
Elaine

4 June 2025
Unprompted review
Astridpedersen logo

Reply from Astridpedersen

Hi there!

We’re truly sorry to hear about your experience and appreciate you bringing it to our attention. This isn’t the level of service we strive for, and we’d love the chance to discuss this matter. Please reach out to us directly at support@astridpedersen.com— we’re here to help.

Astrid Pedersen

Rated 1 out of 5 stars

I never even got the product

I never even got the product! I got three photos supposedly showing "Proof of Delivery". TWO had NOTHING that looked like a parcel and one had what might be the edge of a small parcel, with NO idea of the name & address. Fortunately I know my Consumer Rights -- this will be my 30th Disputed Purchase Claim in 23 years of shopping online.

13 July 2025
Unprompted review
Astridpedersen logo

Reply from Astridpedersen

Hi Cara!

We’re really sorry to hear about your experience. That’s not what we aim for, and we’d love to discuss this matter. Please email us at support@astridpedersen.com — we’re here to help!

Astrid Pedersen

Rated 1 out of 5 stars

Do Not Touch This Company

They sent a product I hadn’t ordered, would only refund me if I returned the goods to China at my expense. A complaint email was replied to by a clearly pre-prepared response email with an offer of a 20% discount, this rose to just over 30% when I declined the 20%. I have come across this practice with another Chinese outlet. I’m off to contact Trading Standards ( go via Citizens Advice) to report this business. DO NOT TOUCH THIS COMPANY!

15 July 2025
Unprompted review
Astridpedersen logo

Reply from Astridpedersen

Hi Ken!

We’re truly sorry to hear about your experience and want to thank you for bringing it to our attention. This isn’t the level of service we strive to deliver, and we’d really appreciate the opportunity to make things right. Please don’t hesitate to reach out to us at support@astridpedersen.com—we’re here to help.

Astrid Pedersen

Rated 1 out of 5 stars

FALSE ADVERTISING Please do not waste…

FALSE ADVERTISING Please do not waste your hard earned money on this company.... Fraudsters. Products sent were not as advertised and had completely different ingredients.
When I asked for a full refund... No they couldn't do that... I was offered to buy something else from their website....No thanks

15 July 2025
Unprompted review
Astridpedersen logo

Reply from Astridpedersen

Hi Catherine!

We sincerely apologize for your experience and greatly appreciate you bringing this to our attention. This does not reflect the high standards of service we aim to provide. Please reach out to us directly at support@astridpedersen.com— we’d love the chance to discuss this matter.

Astrid Pedersen

Rated 1 out of 5 stars

Product expectations are greatly…

Product expectations are greatly exaggerated, ingredients are not listed on the bottle, and the ingredients that are listed are pointless, waste of money 😡

12 July 2025
Unprompted review
Astridpedersen logo

Reply from Astridpedersen

Hi Gary!

We sincerely apologize for your experience and greatly appreciate you bringing this to our attention. This does not reflect the high standards of service we aim to provide. Please reach out to us directly at support@astridpedersen.com— we’d love the chance to discuss this matter.

Astrid Pedersen

Rated 1 out of 5 stars

Scam Alert! Do not waste your money on this site!

Do not waste your money on this site!
I ordered a product which arrived timeously and all seemed good until I opened the package.
What was inside was not what I ordered. The capsules were a generic product with zero health benefits - not at all what I had ordered.
An absolute scam.
When contacting support they said the product needs to be returned to China for a refund. Zero chance of recovering any money from these con artists.
Beware of this site. Do not buy from them.

30 June 2025
Unprompted review
Astridpedersen logo

Reply from Astridpedersen

Hi Bruce!

We’re so sorry to hear things didn’t go as expected. That’s not the kind of experience we want for our customers, and we truly appreciate you letting us know. We’d really like the opportunity to discuss this matter — please feel free to get in touch with us at support@astridpedersen.com. Thank you!

Astrid Pedersen

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