We found Assured Fertility incredibly easy to work with throughout our IVF journey. The team was always available to answer our questions and consistently responded promptly to anything we needed, h... See more
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PO Box 404, Alderley Edge, SK90EA, Cheshire, United Kingdom
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We have dealt with Hollie during our experience of setting up our ICSI procedure and she was absolutely fabulous. Contactable and replied in rapid time she was an absolute wealth of knowledge and so helpful

Reply from Assured Fertility
Simple and hassle free. Always easy to contact and the finance agreement was very well explained

Reply from Assured Fertility
Hollie at Assured has made the whole process run so smoothly.
She kept us up to date regularly and really made this whole process so easy for us.
Thank you.

Reply from Assured Fertility
Very responsive and helpful.
Charlotte was great at organising things quite quickly for us and answering my many questions.
We are due to start our treatment tomorrow and looking forward to getting started!
Thank you so much for your help and advice. Georgia Mason

Reply from Assured Fertility
I only have good things to say about Assured. Holly was kind and helpful from the first time I spoke to her. When the clinic I was with temporarily suspended all treatment she found me a great nearby alternative. This allowed me to get on with treatment much sooner than it would have been and as a result I’ve recently had a wonderful little daughter.
I really have no doubt that having the 2+ package contributed towards us being successful on our first transfer because it took so much of the stress and pressure off.

Reply from Assured Fertility
Really helpful and easy to get in contact with and ask questions

Reply from Assured Fertility
Hollie was incredibly helpful, friendly and kind.
Very knowledgeable and patient.
So far we are so impressed with how easy and stress free they have made the experience for us.
Would highly recommend them to anyone

Reply from Assured Fertility
Great communication and clear guidance on what would work best for us.

Reply from Assured Fertility
During our process, we had the pleasure of speaking with Charlotte. She was exceptionally helpful and responsive when contacted. Charlotte streamlined the process, ensuring it was swift and straightforward. Her prompt email responses, without any delay, instilled a sense of comfort and assurance. She effectively liaised with our current clinic, and we would not hesitate to seek her assistance again should the need arise. We would highly recommend the service we have received.

Reply from Assured Fertility
Friendly and helpful. We used them last time round (successfully!) and are very happy to use them again.

Reply from Assured Fertility
I have just set up my plan with Assured Fertility and cannot fault them. Really fast email replies, quick to get through to on the phone, very friendly staff. Very simple to set up. Thanks so much

Reply from Assured Fertility
I cannot thank Assured Fertility enough. Holly and Abbey have been truly fantastic throughout my journey. It has been a long and emotional process, but Abbey has supported me every step of the way. No matter how many questions I had, she was always patient, understanding, and ready to help. Her guidance made the entire experience so much smoother and took away so much of the stress.
From recommending clinics to helping organise financial assistance, Abbey went above and beyond to ensure everything was in place. She is a real asset to Assured Fertility, and I can’t recommend her support highly enough and would like to thank her for all her support.

Reply from Assured Fertility
Everyone I have spoken to at Assured Fertility have been so lovely. The whole process has been simple and easy which is what you need when going through IVF. Every email I have sent has been responded to straight away. Even at beginning I wanted to hold off signing the documents until I had my call with clinic and I wasnt rushed. I wish I researched and found you before! Thank you

Reply from Assured Fertility
The process was easy and quick. All you need when the actual process is already a stressful one. The customer service, Abby and Charlotte were so helpful and patience with me. I wish I have use them for my first treatment.
Thank you.

Reply from Assured Fertility
Great and seamless experience. cheaper and more options including cashback compared to the other company we had been looking at. Charlotte was really helpful in clarifying our options and swiftly sending over relevant paperwork. Would definitely recommend. Thank you :)

Reply from Assured Fertility
Everyone who I have had contact with over the past few months have been so lovely. The team have been really supportive and have been so patient with me. Thank you for all your help.

Reply from Assured Fertility
From my first telephone conversation I knew I was in good hands. Abbey was was thorough and explained everything in great detail.
I didn’t feel rushed at all.
Nice quick responses which made everything smooth sailing.
Communication and customer service was second to non.

Reply from Assured Fertility
absolutely lovely girls who ive spoken to and dealt with over the phone.
very helpful.

Reply from Assured Fertility
Every time I phoned the person who answered was very friendly and helpful. All email communication was prompt and all questions answered quickly. Very efficient and friendly. Particular thanks go to Charlotte!

Reply from Assured Fertility
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