Aspire Reviews 207

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 129 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the prompt and detailed responses. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, especially regarding quick setup and an intuitive user interface. However, some customers also noted issues with customer support, mentioning slow response times, a lack of transparency during account reviews, and difficulties in reaching a human representative.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the quick, kind, and helpful... See more

User experience

Users describe positive interactions with the user experience. Many customers find the platform practical,... See more

Response time

People report positive experiences with response times. Many customers praise the prompt and professional... See more

Service

Customers consistently note positive experiences with service, praising the straightforward and friendly... See more

Staff

Consumers generally express satisfaction with the staff, highlighting their helpfulness and professionalism.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Dear Denise, Thank you so much for your assistance with submitting the documents for our vendor approval. Your help was instrumental in ensuring a smooth process and I appreciate the time a... See more

Rated 5 out of 5 stars

"Hi Karen, it's nice to e-meet you! I'm Stef from Aspire. For the next 30 days, I’ll be your dedicated point of contact, helping you get the most out of your Aspire account." Ever since opening my... See more

Rated 5 out of 5 stars

I've been using Aspire for years since the beginning of my company, and things have been great. I recently had some problem with transferring money and Hanin from Aspire helped resolved the issue wi... See more

Rated 5 out of 5 stars

Really appreciated Samriddh for the constant follow up and support! I’ve been having an issue with the verification code because of the local regulations. I wanted to quit but Samriddh really helpe... See more


Company details

  1. Financial Institution

Written by the company

Aspire is the all-in-one finance platform for modern businesses globally, helping over 50,000 companies save time and money with international payments, treasury, expense, payable, and receivable management solutions - accessible via a single, user-friendly account. Headquartered in Singapore, Aspire has 600+ employees across nine countries, clients in 30+ markets and is backed by global top tier VCs, including Sequoia, Lightspeed, Y-Combinator, Tencent and Paypal. In 2023, Aspire closed an oversubscribed US$100M Series C round and announced that it has achieved profitability.


Contact info

4.0

Great

TrustScore 4 out of 5

207 reviews

5-star
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1-star

Replied to 26% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Best Experience

Hi, I'm Fitriansyah from PT Asakura Karya Inovasi. As an employee who works hands-on with our company's financial operations daily, Aspire has genuinely made my work life so much better over these past 2 years. Before Aspire, chasing down expense reports and tracking business transactions felt like a never-ending battle. Now? Everything is right there — clear, organized, and accessible in real time. There was even a moment where we had an urgent budget discrepancy that needed resolving fast before a critical vendor deadline, and Aspire's platform gave us the visibility we needed to fix it within the same day. It's not just a tool, it's like having a financial co-worker that never drops the ball. Happy 8th Anniversary Aspire — from someone who feels the difference every single workday!

9 April 2026
Unprompted review
Rated 5 out of 5 stars

A Reliable Financial Partner for Growing Businesses

I’ve been using Aspire for my business, Agile Visa, and it has genuinely simplified the way we manage our finances. From seamless payments to clear expense tracking, everything is intuitive and efficient.

What I appreciate most is how much time it saves us, allowing us to focus more on growing the business instead of handling admin. Aspire has become an essential part of our operations.

— Nilam, Agile Visa Pte Ltd

9 April 2026
Unprompted review
Rated 4 out of 5 stars

Positive and Constantly Improving

It's been more than 5 years i have been using Aspire and have recommended it to so many have been an Aspire partner for over three years and have referred numerous clients during this time.

Our experience with Aspire has been very positive. Their team is quick in resolving queries and is always open to feedback, continuously improving the platform based on user needs. This responsiveness makes working with them seamless.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

A pleasant experience

We had a pleasant experience with the application and setup of our business account. The experience was a lot smoother than our experience with Airwallex. There were also updates at each step of the process and our corporate card arrived quickly. A good experience and we could recommend Aspire to new startups looking for a business banking partner.

8 April 2026
Unprompted review
Rated 3 out of 5 stars

Account opening for a registered society

I liked the quick, kind and helpful support I received. I also like the idea of a personal support person for the first 30 days - awesome!
What can be improved:
1. clarity of the application process for organisations like registered society. This type of organisation doesn't appear in the drop down menu and it was confusing how to go about opening an account.
2. It will be helpful to have correct definitions of the roles and responsibilities of officers in registered societies on the account dashboard.

2 April 2026
Rated 5 out of 5 stars

So far so good

Few days in, seems like a great solution, especially after unpleasant experiences with similar services such as Airwallex. Really great and fast on onboarding and comprehensive ux in the app

4 April 2026
Rated 3 out of 5 stars

The app in itself is okay

The app in itself is okay. Very convenient to create multiple bank accounts in multiple currencies across borders. I would have given 5 stars if:
1. The promotions are totally honest. There are tons buried in the fine print, and the signal it sends me is that i will trust for you to be my wallet in the short-term, but not trustworthy enough to be my vault in the long-term.
2. Promotions are skewed towards SG-based transactions using SGD. It is a globally capable fintech solution that enables convenient cross-border currency exchange, but it will only be my preferred choice for SGD based transactions.

7 March 2026

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