Aspect Group Services Reviews 87

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Superb customer service ( big thanks to Emma for managing it all). New EV charger fitted on time by friendly, efficient team. Highly recommended.

Company replied

Rated 5 out of 5 stars

Had various home and roof repairs done. I cannot fault the aspect team. Any small issues i had during ny repairs were dealt with promptly and with no hassle. Great communication throughout. Richard (D... See more

Rated 5 out of 5 stars

Excellent service throughout from the booking in of the works to completion. We were kept fully informed of all works being undertaken and both the scaffolding team and the roofing team worked seamle... See more

Company replied

Rated 5 out of 5 stars

We needed a repair to our roof, phoned up spoke to Ryes who gave excellent advice on how to get the repair done. It took two weeks which was shorter than previously anticipated carpenters came to... See more

Company replied

Company details

  1. Roofing Contractor
  2. Bricklayer
  3. Carpenter
  4. Construction Company
  5. Door Shop
  6. Electrician

Information provided by various external sources

Aspect Group Services (previously Aspect Roofing) has established itself as one of the largest and most successful providers of Roofing and Property Services in the East of Anglia. Operating in the private, commercial and public sectors, our projects range from minor repairs and maintenance through to major improvement programmes. Our goal is to ensure our customers are delighted by the quality of our product and services so they will come back to us time and time again. In addition to our core expertise, of which we are justly proud, it is our unique company culture which makes us distinctly different and sets us apart from our competitors


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

87 reviews

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Rated 5 out of 5 stars

I found Aspect Group Services to be an extremely professional company

I found Aspect Group Services to be a very professional company with all individuals that I came in to contact with having excellent communication and customer care ,be that the original site visit to quote for the works, the office regarding start dates and people to talk to regarding the works, to the site manager once works commenced, all outstanding.
Previously I had heard some horror stories regarding roofing companies, however I found the experience with Aspect Group Services exemplary from start to finish.I would highly recommend them

9 April 2019
Unprompted review
Aspect Group Services logo

Reply from Aspect Group Services

Thank you so much for the glowing review, Karen! We're thrilled that you're so pleased with the service received and will make sure everyone involved with the works to your property hears your feedback.

Please don't hesitate to contact us in future, if there's anything we can assist you with.

Best wishes, Aspect Group Services

Rated 5 out of 5 stars

5 star service!

A 5 star service from start to finish!
Mr.C - East Harling

22 January 2019
Unprompted review
Aspect Group Services logo

Reply from Aspect Group Services

Thanks Mr Cable - we're thrilled that you're happy with the service provided!

All the best, Aspect Group Services

Rated 5 out of 5 stars

Professional company with transparent pricing.

Called this company, based on the reviews of others. Appointment was made for qualified roofer to come out to identify where our leak was coming from - our builder who installed the new roof less than 2 years ago was at his wits end. The gentleman who attended was polite, professional and found the issue within an hour. This company charged a reasonable rate for the call out and leak detection service and were absolutely transparent on pricing.
An excellent company to do business with.

21 January 2019
Unprompted review
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Reply from Aspect Group Services

Thank you very much for our great review Kerrie. Very much appreciated. Best wishes, Aspect Group services

Rated 5 out of 5 stars

Aspect Group Services was excellent…

Aspect Group Services was excellent from start to finish. They started on the date we was given and completed the work in excellent time. The standard of work we could not fault. They also left everywhere neat and tidy on completion. We would not hesitate to recommend Aspect Group Services to anyone.

12 December 2018
Unprompted review
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Reply from Aspect Group Services

Good Afternoon Steve, Many thanks for your very kind comments, we are very passionate about what we do and like this to reflect in our workmanship. Thank you for choosing Aspect.

Rated 5 out of 5 stars

Did some roofing repairs and loft work

Did some roofing repairs and loft work. Polite and professional, clean and tidy workmanship. The loft work was not very pleasant to do but the man who carried it out did very well in a confined space.
Would definitely use their service again.
Robert Guthrie 22/11/18.

22 November 2018
Unprompted review
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Reply from Aspect Group Services

Many Thanks for reviewing us Robert, we appreciate the feedback. Aspect Group Services

Rated 5 out of 5 stars

Well done

Well organised from start to finish. Roofers took great care and consulted at every stage. Done with a minimum of disruption.

24 August 2018
Unprompted review
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Reply from Aspect Group Services

Many Thanks for taking the time to review us. Aspect Group Services

Rated 5 out of 5 stars

Great company

Great company
I have had my 18th century completely refurbished and the whole experience went like clock work.
They are very professional and work to great time scales.

24 August 2018
Unprompted review
Aspect Group Services logo

Reply from Aspect Group Services

Thank you for taking the time to review us and for the great review. Aspect Group Services

Rated 5 out of 5 stars

Very happy with our new roof

Very happy with our new roof. Competitive price. Excellent standard of work from the scaffolders to the roofers considering they had to contend with the recent heatwave, would recommend to friends and family.

18 August 2018
Unprompted review
Aspect Group Services logo

Reply from Aspect Group Services

Many Thanks for taking this time to review us. We appreciate the feedback. Aspect Group Services

Rated 5 out of 5 stars

Cracking good job

From start to finish Aspect kept us updated of all developments. All workmen, including the sub-contractors, were a pleasure to deal with. The quality of the workmanship was first class. Any problems identified during the works were rectified promptly. We feel confident our roof has been redone to a high standard and our surveyor was well satisfied with the job they had done. We wouldn't hesitate to recommend this company to anyone else.

17 August 2018
Unprompted review
Rated 5 out of 5 stars

Property strip out

The service received from Aspect Group Services was excellent from start to finish including timely issue of a quote and delivery of the work in timescales agreed. Very professional at all times.

17 August 2018
Unprompted review
Rated 3 out of 5 stars

Excellent quality of roofing work

Excellent quality of roofing work. Some issues with damage to items on site and a dramatic increase in the originally quoted price. In addition, the roof was left uncovered for several days during torrential rain.

17 August 2018
Unprompted review
Aspect Group Services logo

Reply from Aspect Group Services

Many Thanks for taking the time to review us on trust pilot. Apologies for the above. We hope you are happy with your Roofing work and hope that any questions were answered and any problems resolved in a swift manner. Aspect Group Services

Rated 5 out of 5 stars

Quality Job

Great help organising the time around our wedding, very good work done, personable work force, perfect after sales.

17 August 2018
Unprompted review
Rated 5 out of 5 stars

Amazing service!!

Called in early straight after the bank holiday when we noticed a leak from our ceiling. We had a call back immediately and someone with us by 9am that same day! Our roof has now been repaired all within a day. Amazing service, would definitely recommend!

4 April 2018
Unprompted review
Rated 5 out of 5 stars

Very professional service

Very professional service from start to finish.
Kept me informed of any issues and what was needed to resolve them.
Very pleased with the end result.

2 March 2018
Unprompted review
Rated 5 out of 5 stars

Aspect Roofing

Aspect Roofing Services saved our Bacon !!!! , after a complete Reroof from another company in Norwich , we found out that the whole job was a Bodge and subsequent surveys by Broadland District Council Inspectorate and a Surveyor said it all had to be done again !! .
So who do you trust !!! , well after being recommended by our Surveyor , we chose Aspect Group Services and there Roofing Services as they are RCIS Approved .

Right from the initial visit to survey the job , to the end result , we have been treated with such a calming wonderful firm who have been truly professional and there work is perfection !!! .

No filth and Mess all kept to a minimum too !! But most of all the Perfect job .

I would recommend this firm to anyone and only wish we had used them in the first place !! .
Thankyou Aspect Roofing .

24 January 2018
Unprompted review
Rated 5 out of 5 stars

Up on the roof

No problems, great set of lads, Kevin the supervisor very understanding in not using my garden for tiles and skips, within two days scaffolding was down, no complaints

28 November 2017
Unprompted review
Rated 5 out of 5 stars

Excellent profesional approach and …

Excellent profesional approach and attention to detail; tiles and gutters fixed. No need for scaffolding. The quote was for repairs and not more than I expected might be needed and better than I feared it might be. The roofer fixed minor problems (e.g. loose plaster) as he found them without cost which was greatly appreciated.

25 September 2017
Unprompted review
Rated 5 out of 5 stars

A really good job from beginning to …

A really good job from beginning to end. I was looking for re-felting & battening my tiled roof, re-felting the flat roofs on extension and upper conversion (insulating and re-boarding) and replacing soffits (existing asbestos), fascia, and guttering etc. Also repointing the chimney stack. My initial enquiry was answered quickly, and a detailed survey was carried out. Aspect carried out a gas survey (heating system vents through roof), and took before and after readings. The gas guy marked the vent pipes to show any movements, and these were checked at the end of each day. They delivered a port-loo for the roofers. The work coincided with some extreme weather which held up progress, but even without the tiles in place, I had no leaks - they made sure that everything was secure. At the end of the work, it was inspected by the project manager, and a return visit to clear up any debris, and clean dust from windows etc was offered. Service was polite and professional.

20 September 2017
Unprompted review
Rated 5 out of 5 stars

The service we have received from …

The service we have received from Aspect Roofing is excellent. The project run completely to the agreed time schedules, and every arrangement was managed by the project team, we did not need to do anything ourselves. Our roof was re-felted and some remedial repairs were needed, we were informed of the extra work needed immediately and an estimate of the extra cost which was minimal. The quality of the workmanship is excellent and I would not hesitate to recommend the company.

20 September 2017
Unprompted review

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