Impeccable customer service from the AGO team! I needed to amend my order and that was completed promptly without any hassle. The next day delivery was smooth and I was kept updated throughout the who... See more
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First experience with AGO was fantastic. Making order online was easy with large range for items that you will usually find at any Asian grocers. Items arrived properly packaged with protection for... See more
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Delivery is always prompt, great service and excellent communication. If and when there is an issue, they resolve it quickly and are always easy to communicate with. David, particularly, goes above an... See more
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Being a new mum, I am unable to leave the house for grocery shopping. AGO gave me the option to do it at home and everything delivered very timely the next day. The pricing was pretty much the same as... See more
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Company details
Written by the company
Being proud Asian Australians, we happily shoulder the responsibility of bridging our two cultures by bringing the unique flavours of Asia into Australian homes. With over 3000 products to choose from (many of which can only be found in Asia), you’ll be able to choose a dish which showcases the fresh, bold and comforting flavours of our cuisine with friends and family in no time. We believe that your money and time should be well spent with loved ones, so we strive to offer the lowest prices, best products and an easy shopping experience without any stress. Asian Grocer Online is a labour of love, starting with our family and ending with yours.
Contact info
4.5
Excellent
161 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Fast delivery and good communication
26 May 2023
Reply from Asian Grocer Online
Thank you Steve for sharing your positive feedback with us! We're thrilled to hear that you had a great experience with our fast delivery and appreciated our good communication.
Providing timely deliveries and maintaining clear communication with our customers are key aspects of our service. We're glad that we could meet your expectations in these areas.
Happy to purchase online groceries from…
Happy to purchase online groceries from Asian Grocer Online. Well package and products are fresh and also especially satisfying on delivery.
29 May 2023
Reply from Asian Grocer Online
Thank you so much for your kind words and for choosing Asian Grocer Online for your grocery needs! We're delighted to hear that you had a positive experience with us.
Ensuring that our products are well-packaged and delivered in a timely manner is a priority for us. We're thrilled that you found the packaging satisfactory and the products fresh upon delivery.
Reply from Asian Grocer Online
Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our fast delivery service and that we were able to provide you with the specific flavors you desired.
At AGO , we understand the importance of meeting our customers' preferences. We're glad we could fulfill your specific flavor requirements and deliver them promptly.
Reply from Asian Grocer Online
Thank you for taking the time to leave us a positive review! We're delighted to hear that you were pleased with our swift and fast delivery service, as well as our competitive pricing.
We will continue to strive to provide efficient delivery and ensure that our prices remain competitive in the market. We're thrilled that we could meet your expectations in these areas.
Really fresh and efficient
I bought a mix of fresh and pantry items as well as one frozen item. Prices were pretty reasonable and true to cost. The fresh food was very fresh so really happy with that. Ordering and delivery were very straightforward. The only thing was they did not have one item that I ordered but I was notified and a refund was processed really easily.
4 June 2023
Reply from Asian Grocer Online
Thank you for sharing your detailed feedback about your shopping experience with us! We're thrilled to hear that you had a positive experience overall.
We're glad that you found our prices reasonable and reflective of the actual cost. Ensuring the freshness of our fresh food items is a top priority, and we're delighted that you were happy with their quality. We truly appreciate your support and feedback.
New mum in confinement
Being a new mum, I am unable to leave the house for grocery shopping. AGO gave me the option to do it at home and everything delivered very timely the next day. The pricing was pretty much the same as to what I would have paid going outside as well. I would recommend this service to anyone in a similar situation and will be using this service again.
2 June 2023
Reply from Asian Grocer Online
Thank you for sharing your experience with us as a new mum! We understand the challenges of leaving the house for grocery shopping, and we're thrilled to have provided a convenient solution for you.
We're also glad to hear that our pricing was comparable to what you would have paid outside. We strive to offer competitive prices to make shopping with us a valuable and cost-effective choice.
Thank you for recommending our service to others in similar situations. Your support means a lot to us. We would be more than happy to serve you again in the future.
If there's anything else we can assist you with, please don't hesitate to reach out. Wishing you all the best as a new mum!
A+ Service
Very fast delivery, on time, all items were fresh and packed very nicely. They keep you posted and give tracking for delivery. Delivery person was on time and delivered straight up to my door. My new go to Asian store.
2 June 2023
Reply from Asian Grocer Online
Thank you for leaving such a positive review of our service! We're thrilled to hear that you had a fantastic experience with us.
We're pleased that our communication, including tracking updates, was helpful for you. Our goal is to keep you informed every step of the way.
It's wonderful to know that our delivery person provided excellent service by arriving on time and delivering straight to your door. We appreciate their dedication to providing a seamless experience.
We're honored to be your new go-to Asian store, and we look forward to serving you again in the future.
Great Service!
30 May 2023
Reply from Asian Grocer Online
Thank you for your kind words! We appreciate your feedback and are thrilled to hear that you had a great experience with our service.
At AGO, providing great service is our top priority. We strive to exceed customer expectations and deliver a positive and enjoyable experience.
Great way to buy Asian
Great product range, exceptional delivery speed and options, competitive prices. Just a really good way to get Asian staples that are hard to find near my home.
24 May 2023
Reply from Asian Grocer Online
Thank you Sandy for your wonderful review! We're delighted to hear that you had a positive experience with our product range, delivery speed, and competitive prices.
We take pride in offering a wide selection of Asian staples and hard-to-find items, ensuring that our customers have access to the products they need.
Ensuring fast and reliable delivery options is important to us, and we're glad that we could meet your expectations in this regard.
We look forward to serving you again!
Great products, great savings $$
The prices on asiangroceronline is really hard to beat with the current inflation going crazy in supermarkets. They also have all the asian ingredients I can't seem to get a hold of anywhere (curry leaves, pandan leaves, banana leaves etc), and all for a great affordable price!! The majority of products I ordered was produce and I was able to purchase so much for just $50-60! Also the delivery was super convenient and efficient, I had a lovely delivery man for my order :) Really reccommend them!
25 April 2023
Reply from Asian Grocer Online
Hi Saarah
Thank you for sharing your positive experience and taking the time to write this review. We hope your future experiences with us continue to be pleasant! :)
Reply from Asian Grocer Online
Thank you! We're thrilled to hear you experienced fast delivery and found everything you needed. Your satisfaction is our goal. Appreciate your positive feedback!
Fast service with reliable price
25 April 2023
Reply from Asian Grocer Online
Thank you! We appreciate your positive feedback. Fast service and reliable prices are our priorities. Your satisfaction means a lot to us!
Excellent quick service
Excellent quick service. Regular updates on when delivery was arriving.
23 April 2023
Reply from Asian Grocer Online
Thank you! We're glad you enjoyed our excellent and quick service, along with the regular updates on delivery. Your satisfaction is our priority. Appreciate your positive feedback!
Reliable Sjopping
Products were available. Courier was on time. Convenient ordering system.
27 April 2023
Reply from Asian Grocer Online
Thank you! Glad you found our products available, courier on time, and ordering system convenient. Appreciate your support!
Very good service and quality product.
27 April 2023
Reply from Asian Grocer Online
Thanks! Delighted you appreciated our very good service and quality products. Your satisfaction means a lot to us!
Fast delivery and first class products.
Fast delivery and first class products.
Thank you AGO!
27 April 2023
Reply from Asian Grocer Online
Thank you! Delighted you enjoyed our fast delivery and first-class products. Your satisfaction is our priority!
Reply from Asian Grocer Online
Thank you! We're thrilled you appreciated our speed and efficiency. Your recommendations mean a lot to us!
quick processing and on time delivery
25 April 2023
Reply from Asian Grocer Online
Thank you! We're glad you experienced quick processing and on-time delivery. Your satisfaction is important to us!
Great service
23 April 2023
Reply from Asian Grocer Online
Thank you! We're delighted to hear you had a great experience with our service. Your satisfaction means a lot to us!
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