Francesca always keeps me informed about reading submissions and lets me know when data has been sent to EON. She was also very helpful when we needed the inverter replacing and when we had problem... See more
Company replied
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Just had a new inverter fitted by Mark Morgan of A Shade Greener Maintenance Team. Mark was polite, explained what he had to do and completed the work in about half an hour. Everything from start... See more
Company replied
I am blown away by incredible assistance from Shannon! My solicitor let me know one day before completion of my remortgage that we could not proceed without a Deed of Variation from A Shade Greener. I... See more
Company replied
An appointment for routine maintenance was made for between 8am and 12 today. Steve, phoned 20 minutes before arrival and well within the advised window. He fitted carpet protection over his bo... See more
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Company details
Written by the company
A Shade Greener Maintenance are the largest renewable energy maintenance company in the UK, we look after over 70,000 Solar PV systems.
Contact info
United Kingdom
- ashadegreener.co.uk
4.8
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 32% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This company are an absolute disgrace
This company are an absolute disgrace, and should be brought to task for their bullying tactics.
My Mother is elderly and lives alone since my Dad passed away in 2018. During storm Darragh in October 2024 there was extensive damage to my Mothers' chimney which she had to have removed. Some months after the removal of the chimney the company claimed there was an issue with the panels and they arranged for an engineer to go to my Mothers house. The panels were inspected on THE INSIDE of my Mothers' loft and the engineer reported that the issue wasn't with the panels but with the trip switch which is located under the stairs. This led to the company demanding my Mother pay for scaffolding to be erected at a cost of £600, for which we refused and they sent another engineer who issued the same report, panels are fine the the electrical panel under the stairs needs to be changed.
In the meantime my Mother is literally living in hell, these bullies keep sending bullying letters (two at a time), with no way to contact them by phone. We have sent email after email for which they ignore and then they send more letters to say that my Mother doesn't engage!!!!
My Husband has had permission to speak on my Mothers' behalf as she is hard of hearing but now they refuse to respond to any emails saying they will on only speak to the homeowner, which is impossible as you as there isn't any way possible to speak to a human being.
My Mother is vulnerable, afraid and her health has deteriorated with all the stress this situation has left her in, this company seem to have no regard for anyone especially the elderly, perhaps that should be the company moto "we're kind to the environment, but that's the only thing we're kind to!".
19 July 2026
Unprompted review
Queried missing readings on the website
Queried missing readings on the website and I was sent them on an email the next day with a comment to say IT are looking at the website. Logged on today and the website has a whole new display with more accurate readings. Excellent service!
15 July 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Very happy great service
Ricky was our electrician and he was very polite and efficient.
The inverter was changed very quickly and everything was left clean and working perfectly
We can't thank him enough
13 July 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Today Ricky visited my house to conduct…
Today Ricky visited my house to conduct a few tests on the equipment installed at my home. What a lovely friendly guy that is working so hard to provide for his beautiful family. His wife and children are lucky to have him. Very grateful to have made the connection today 😊 xxx
15 July 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
The guy that came out was professional…
The guy that came out Ricky was professional and friendly and made sure everything was as it should be
15 July 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
The lady I spoke to today was amazing
The lady I spoke to today was amazing. Apologetic for all.delays. Had great customer service. And did what she said she would instantly. The company as a whole is a different ball game. After having my panels for 11 years they only this year registered them with LR which has incurred delays on sale of my house and impacted solicitors costs.
15 July 2026
Unprompted review
Absolutely fantastic …
Absolutely fantastic we deal with Helen a lot she is brilliant so customer focused.
Helen answers are queries quickly and is so knowledgeable.
Thank you Helen great staff member
13 July 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
My solar panels stopped working
My solar panels stopped working I rang to report it and they already knew and within a week an engineer had come out and replaced the inverter in the loft everything working again now the engineer was very polite and very efficient he arrived on time and explained everything he was doing as he was going along
14 July 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Great Service
Izabela & Shannon helped with the needed Deed of Variation professionally, friendly and swiftly. They are and asset to A Shade Greener
14 July 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
We recently contacted A Shade Greener…
We recently contacted A Shade Greener regarding several solar panel enquiries arising from a property sale, including a request for a Deed of Variation relating to a solar panel lease.
Izabela from the Legal Department provided an outstanding service throughout. She responded to every enquiry promptly, always within 24 hours, and kept the process moving efficiently at every stage. Once she received our client's signed Deed, she immediately submitted an application to the Land Registry and successfully expedited the registration.
Her professionalism and responsiveness were truly exceptional. It's rare to encounter such a high level of efficiency and customer service. A huge thank you to Izabela for making what could have been a complicated process so straightforward. Highly recommended!
13 July 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
We have recently moved into a bungalow
We have recently moved into a bungalow. With solar panels.not sure how it works.rang a shader green.the lady who answered the phone.by the way it was nice to speak to a human being rather than email.she was very very helpful indeed
13 July 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Aaron who attended was polite efficient…
Aaron who attended was polite efficient and professional.
10 July 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Simple issue sorted quickly
Natasha was lovely, friendly and professional.
10 July 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Adam from Gloucester visited today to…
Adam from Gloucester visited today to replace inverter.
Very quick and efficient explaining what he was doing.
Very polite and friendly. Adam is a credit to your company.
Excellent service
10 July 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Very knowledgeable and very helpful
Very knowledgeable and very helpful
10 July 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Excellent service
Excellent service
Kind and helpful
Ricky went all out to explain the mechanism and gave handy hints to get the best use of the solar energy generated.
9 July 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Adam was very polite and helpful and friendly
Adam was very polite and helpful. He explained everything to me. Thanks for the help nice and very friendly 👍
9 July 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Arron was polite and informative
Arron was polite and informative.
Excellent service
8 July 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
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