Asetek Racing Reviews 

All good , good seller!

When my order arrived it wasn't working properly contacted customer support and the issue was resolved fairly quickly it was the shipping to Denmark that took the longest. The products are fantastic very high quality and the definition in the wheelbase is amazing!

This company goes above and beyond. I broke the throttle magnet case and emailed them.

Less than 24 hrs later I had a replacement part at my door. You don't get service like that these days.

The gear is top notch 👍

Unfortunately, I had an issue with my Asetek Invicta, but thanks to the fantastic support, it was resolved quickly and professionally.

Thank you, Danni, for your fast and professional responses.

Apart from that, I am extremely happy with the wheelbase. It performs exactly as you would expect it to and works flawlessly.

Jens customer support was nothing but excellence. He went above and beyond to help me out with my issues and replaced parts. Money was well spent buying the product and I will gladly do it again.

Great product, fast shipping

Outstanding customer support!
I had an issue with my Invicta T.H.O.R.P. II hydraulic brake cylinder. Jens from the support team responded incredibly fast, helped me diagnose the problem, and immediately approved a replacement under warranty. Professional, helpful, and lightning-fast process.

Asetek SimSports is a premium brand with premium service!

Highly recommended!

Asetek make great products. I have several, and all have performed 100% since I acquired them, and they get some proper usage! Their communication is always good, too - clear, concise and responsive.

My experience with Asetek is always top tier. No matter if I am placing a personal order or business order, we love our Asetek product and the tremendous support and care their team puts behind the product. Asetek for the win!!

​I recently encountered a hardware issue with my Forte Pedals and the Hydraulic Brake Upgrade Kit. I reached out to Asetek support, and I was absolutely blown away by their professionalism, speed, and dedication.
​Even though my original pedal set was slightly past the official 2-year warranty mark, the support team (a huge thank you to Jens and Danni!) didn't hesitate to help me out and provided a replacement PCBA that had been damaged by a short circuit. They were incredibly responsive throughout the whole troubleshooting process and even stepped in proactively to resolve a UPS routing error during the shipping of the replacement part.
​Now that my rig is fully back up and running, I am reminded of why I chose Asetek: the Forte pedals with the hydraulic module offer an incredibly immersive and precise feeling on the track. The build quality is amazing.
​It is incredibly rare to find a company that stands behind its products with such passion and genuine care for the simracing community. If you are hesitating to upgrade your rig with Asetek gear, don't. You are buying premium hardware backed by an absolutely world-class support team. Highly recommended!

Considering the time difference to email etc the delivery of spare part from EU to AU was very quick! Staff are very helpful and provided the right level of feedback

They responded to me quickly during the entirety of our communication and quickly found out the problem I had and I had to send my wheelbase and get a new one. They organised the entirety of the shipping process and I just had to give the box to the delivery guy, nothing more. They always asked and suggested me to try new things instead of keeping me going in a circle. I’ve had to deal with the Customer Support of another sim racing brand and I have to say that Asetek are simply on another level (not only regarding the customer support). The products are high quality as well so all in all, a very professional approach in every aspect.

I had technical issues with my Asetek La Prima wheelbase, where something mechanical broke after ended warranty period. I had long correspondence with Danni from their support team, and was able to get good support to get the issue resolved, and spare parts shipped out so that I could do the repair myself. I was very happy to learn that they stand by their products and are willing to go the extra mile to support their customers :)

Great feel on the pedals

I was looking for an elegant, simple, and rigid sim racing cockpit, and after speaking with the Asetek team, I decided to go with the Initium cockpit, paired with the Initium Compact Race Seat and seat slider. The Asetek team was always friendly, helpful, and very quick to answer my questions.

I couldn’t be happier with my choice. You can really see the ingenuity of Danish design in this cockpit, as well as the elegance that comes from its simplicity. One detail I particularly appreciated is that there isn’t a single nut to deal with during assembly. The parts themselves are already threaded, which makes the whole build incredibly straightforward and clean.

Once assembled, the cockpit feels extremely solid and rigid while maintaining a very sleek, minimal appearance.

I would absolutely recommend it to anyone looking for a clean, elegant, and extremely sturdy sim racing rig.

Fast service and top product, thank you

Every part , feels like it was made by hand . I love it all !!

I've upgraded from a Thrustmaster TMX Pro and couldn't be happier! I didn't realize what a difference a direct drive wheel makes. The added intensity of the 8nm upgrade makes racing sessions more hear pounding than ever... Plus I get the added benefit of a small without.