Asetek Racing Reviews 

673
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 280 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and design of the products, often describing them as top-tier and well-engineered for sim racing. Many people highlight the exceptional customer service for its helpfulness, quick responses, and effective solutions. Reviewers also frequently commend the fast and timely delivery, with products arriving quickly and securely packaged. However, some customers noted experiencing issues with defective products, like buttons or power supplies failing shortly after installation. A few people also felt that customer support sometimes attributed product problems to user settings or were slow in resolving delivery and account issues.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers expressing satisfaction with... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high-end materials, stellar build,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting the extremely fast... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's responsiveness,... See more

Service

Customers consistently note positive experiences with service, often highlighting the speed and effectiveness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great customer service, I've owned forte wheel and base since '23 had some hardware/software issues they shipped and returned the product within a few weeks from Canada to Denmark and back. Also took... See more

Company replied

Rated 5 out of 5 stars

One of the best teams if you need help answering any questions. Their team is really responsive and really personable/down to earth with suggestions. The two people i have had interactions with Danni... See more

Company replied

Rated 5 out of 5 stars

Generally fast shipping and delivery that is important for me, someone who do not have patience. Very secure and great packaging, good support communitcai. Not too much of the reasons to lower the s... See more

Company replied

Rated 5 out of 5 stars

Recently I purchased quite a few things from Asetek Simsports. Unfortunately, one of the buttons for the wheelbase stopped working about a week after installation. I reached out on their discord to se... See more

Company replied


Company details

  1. Electronics Manufacturer

About Asetek Racing

Written by the company

Asetek is a global leader in mechatronic innovation and a Danish garage-to-stock-exchange success story.

Founded in 2000, Asetek revolutionized the PC cooling market with the innovative all-in-one liquid cooler and in 2021, Asetek Racing burst onto the sim racing scene with our groundbreaking hydraulic Invicta™ Pedals.

We have since expanded and are now offering steering wheels, direct drive wheelbases, and pedals in three different line-ups: La Prima™, Forte® and Invicta™.

Everything we do is based on three words that define Asetek Racing.

PERFORMANCE: Because racing is in our DNA. We want to win – and that's why Asetek Racing was founded in the first place. To develop sim racing hardware that can make you a better racer.

PRECISION: Going from PC cooling to sim racing gear may seem like quite the leap, but from an engineering perspective, the two are quite similar. We conquered the world of liquid cooling by excelling at ‘mechatronics’, which is the integration of mechanics, hardware, and software, and that is exactly what sim racing gear consists of.

PASSION: We are racers at Asetek Racing. Founder and CEO of Asetek, André Eriksen, has always had a burning passion for racing, and everything we do is based on real life racing and authenticity.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

673 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(673)

313 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Room for improvement

Got the monitor mount for tubular frames. I thought it would attach on to a non Asetek tubular frame via bolts/clamp, but only works with specific frame. I believe this can be displayed more prominently, maybe label it as “restrictions” rather than “works with”. One might think this just shows what other products within the site it’s compatible with. The poor experience was on the returns. I found the returns page which tells you to email support, which the email response was to follow the returns page again. Not great. Also instead of a flat fee for returns, you need to pay for it, and that’s ~$20 for a $49 item for CA to TX. Not the best deal

27 May 2026
Rated 5 out of 5 stars

I recently added the clutch upgrade…

I recently added the clutch upgrade from La Prima to Invicta. The modular ecosystem of Asetek is amazing. I have upgraded the clutch pedal, throttle pedal, throttle foot rest, the second clutches on the steering wheel, and all three sets of paddles on the La Prima wheel to carbon fiber, and the color knob option. I think I’ll leave the brakes as is. The last upgrade I’ll do I think is the power upgrade, although the power is plenty now, but the added head room may be an advantage.

23 June 2026
Rated 5 out of 5 stars

La Prima Wheelbase Booster

I bought the La prima wheelbase booster and it really transformed the way the wheelbase feels. I wasn’t expecting a huge transformation, but I am able to catch slides and feel understeer way easier now. Shipping came quickly enough and well packaged with everything I needed. Great upgrade!

23 June 2026
Rated 5 out of 5 stars

I love the products!

I love the products the only thing that I think can be updated at this moment are the table clamp because mine broke on the first week, other than that I love my Forte base and steering wheel!

22 June 2026
Rated 5 out of 5 stars

Great customer service

Great customer service, I've owned forte wheel and base since '23 had some hardware/software issues they shipped and returned the product within a few weeks from Canada to Denmark and back. Also took care of my shift leaver shipped a new one out without question.

9 July 2026
Unprompted review
Asetek Racing logo

Reply from Asetek Racing

Hi,

Thank you so much for your feedback and review!

We are really happy to hear that you felt taken good care of. We put a lot of prime in our customer care, so we are very happy to hear that it pays off

Have a wonderful summer!

Best, Asetek Racing

Rated 2 out of 5 stars

Must be improvement in customer support

You have already my thoughts about Asetek support concerning "SimRace"

20 May 2026
Asetek Racing logo

Reply from Asetek Racing

Hi,

We appreciate you taking the time to write this review and detailed feedback. Also, we would like to apologize for any inconvenience.

Should you have any further concerns or require assistance, please don't hesitate to reach out to us via https://www.asetek.com/simsports/support/

Thank you for the feedback, which helps us improve. 💪

I wish you a wonderful day!

Best, Asetek Racing

Rated 5 out of 5 stars

After comparing with other brands, Asetek quality, performance, and price reigned supreme.

After comparing with other brands and finally deciding to go with the La Prima bundle, I am truly amazed with the quality and the price. I have a Logitech RS50 with the pedal set to run for consoles, I been looking for a new set for PC sim racing and even doing a bundle deal for Moza R12 with the SRP2 pedals and wheel the price was actually more than the La Prima. So the La Prima itself is amazing, the force feedback is awesome and the fact you can upgrade it, its simply a great thing for us consumers. Even the high end pedals, being able to get hydraulics is great but as it is the pedals are amazing. The pedals are about $380, wheel is about $250, and wheelbase $650, but getting bundle for about $750 compared to Moza and Simagic, the quality, upgradeablity, and affordability is unmatched. Also the delivery was extremely fast for me, I got it in 2 days nicely packaged. I highly reccomend Asetek's products and will be ordering more in the future.

30 June 2026
Unprompted review
Asetek Racing logo

Reply from Asetek Racing

Hi Jesse

Thank you so much for your detailed feedback and review!

Have a wonderful day!

Best, Asetek Racing

Rated 5 out of 5 stars

Excellent communication and very fast…

Excellent communication and very fast shipping! The repair was completed as soon as it arrived at the Asetek facility.

9 June 2026
Asetek Racing logo

Reply from Asetek Racing

Hi Bill

Thank you so much for your feedback and review!

We always do our best, to get repairs done as quickly as possible, to limit the time you are without your gear 😃 

Have a wonderful day!

Best, Asetek Racing

Rated 5 out of 5 stars

Quality product

Quality product

8 June 2026
Asetek Racing logo

Reply from Asetek Racing

Hi,

Thank you so much for your feedback and review!

Have a wonderful day!

Best, Asetek Racing

Rated 5 out of 5 stars

Everything was perfect 😎

Everything was perfect! The entire process was smooth, and everything worked exactly as expected. I am very satisfied with the results and would highly recommend it.

9 June 2026
Asetek Racing logo

Reply from Asetek Racing

Hi,

Thank you so much for your feedback and review!

Have a wonderful day!

Best, Asetek Racing

Rated 5 out of 5 stars

Product was amazing quality

Product was amazing quality, works as intended. Delivery was fast and reliable. Will be upgrading soon.

9 May 2026
Asetek Racing logo

Reply from Asetek Racing

Hi,

Thank you so much for your feedback and review!

Have a wonderful day!

Best, Asetek Racing

Rated 5 out of 5 stars

Great pedals

Great pedals, Really made it easier to trail brake. Easy setup and fast shipping.

25 June 2026
Unprompted review
Asetek Racing logo

Reply from Asetek Racing

Hi Tommy

Thank you so much for your feedback and review!

Have a wonderful day!

Best, Asetek Racing

Rated 5 out of 5 stars

I asked a dumb question because I…

I asked a dumb question because I didn't browse the website enough, but they still gave a direct answer that helped me. 5/5 service, but at the cost of my ego

5 May 2026
Asetek Racing logo

Reply from Asetek Racing

Hi,

Thank you so much for your feedback and review!

We are always happy to help, and we do not charge for it. Not even in ego 😉️

Have a wonderful day!

Best, Asetek Racing

Rated 5 out of 5 stars

Asetek continues to impress

Asetek continues to impress. Your show staff was the best and that coupled with the ecosystem prompted the decision to go all in adding the Forte wheel and base to my Invicta S pedals. Very happy with the product and the drive. This was the upgrade I was looking for out of the box with the defaults and little tweaking, just works. It is exceptionally precise and doesn't overwhelm with unneeded force to get resolution.

26 May 2026
Asetek Racing logo

Reply from Asetek Racing

Hi,

Thank you so much for your feedback and review!

Have a wonderful day!

Best, Asetek Racing

Rated 5 out of 5 stars

Good support

Good support when problems appeared
super good quality of the products

29 May 2026
Asetek Racing logo

Reply from Asetek Racing

Hi,

Thank you so much for your feedback and review!

We are always right here, if needed 🙂 

Have a wonderful day!

Best, Asetek Racing

Rated 5 out of 5 stars

Product availability

Product availability, price and quick shipping.

30 April 2026
Asetek Racing logo

Reply from Asetek Racing

Hi,

Thank you so much for your feedback and review!

Have a wonderful day!

Best, Asetek Racing

Rated 5 out of 5 stars

I ordered 2 sets of paddle modules and…

I ordered 2 sets of paddle modules and 1 box was missing. I E-mailed them and they're sending me the missing item. Good service and quick reply.

15 June 2026
Unprompted review
Asetek Racing logo

Reply from Asetek Racing

Hi,

Thank you so much for your feedback and review!

Unfortunately, mistakes can happen, but we always make sure to resolve them as quickly as possible!

Have a wonderful day!

Best, Asetek Racing

Rated 5 out of 5 stars

top quality product

product are great, top quality
and well packaged for delivery

20 May 2026
Asetek Racing logo

Reply from Asetek Racing

Hi,

Thank you so much for your feedback and review!

Have a wonderful day!

Best, Asetek Racing

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