My physiotherapist Ammarah was amazing. She was so professional, she checked in with me before every session, checking how I was feeling. Build up a nice rappor during sessions. Gave me good & c... See more
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About Ascenti Physio
Written by the company
Whatever your physiotherapy and wellbeing needs, we’re here to help.
With speedy access to advanced therapies and affordable treatments, our clinicians can get to the heart of your problem and treat it fast.
Enjoy convenient access to highly trained physiotherapists wherever you need to be, with same-day appointments available either face-to-face or online as part of our award-winning virtual service.
With more than 20 years’ experience serving both the public and private sectors, we are industry leading experts and passionate believers in our distinct clinical philosophy.
Ascenti is a dynamic and progressive company – advancing physical therapies by making them more accessible to all, raising standards and pioneering new digitally enabled physiotherapy and musculoskeletal (MSK) services.
Our amazing people make us who we are and lift us above the competition – with a national network of 300 directly employed Ascenti clinicians delivering upwards of 600,000 treatment sessions every year. Enabling people to make headway after illness and injury, step back in to work after accidents, or simply stay active and keep moving forward in their daily lives.
Written by the company

Contact info
United Kingdom
- 0330 678 0850
- contact@ascenti.co.uk
- ascenti.co.uk
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After my car accident
After my car accident, I started physiotherapy at Ascenti Banbury, and I couldn’t be happier with the care I received. My physiotherapist was knowledgeable, supportive, and genuinely focused on helping me recover. The sessions made a huge difference, and I’m feeling like myself again. Excellent service.
Physiotherapy with Evangelos
Used Ascenti for physiotherapy work and was working with Evangelos Papoulidis. He is a spectacular physio and can’t recommend him highly enough. Over the last couple months we worked through a hip injury I had that was causing flare ups all over my right side. He helped me manage symptoms with massages while I stayed active and worked through the routines that he assigned me which were all spot on. Extremely happy with the process and Evangelos was there whenever I needed him.
Two appointments and one huge waste of time
I have had two appointments so far. The waiting time for an appointment is over a month. By the time of my appointment most of my problem was gone by itself. The physiotherapists only showed me what exercises to do without actually having me do them so I could learn them. The videos I received for practice on the app were not clear (what exactly are the correct positions, how exactly you should hold exercise bands etc.). I attended the second appointment for another problem, only to find out that the referral process needs to be started anew for each new problem (the new problem was addressed though). I asked to do the exercises myself during the visit but it was like talking to the walls. I asked for some other guidance than the app videos and was promised a pdf by email which I have not received. I got another appointment in 6 weeks, by which time the new problem will surely be gone by itself as well. This sort of physiotherapists seem to be working to prove the fact that people can actually be replaced by AI with huge cost savings and no decrease in quality (sadly for mankind as I do not actually want this to happen).

Reply from Ascenti Physio
Lower back pain
Quratulain really helped with my lower back pain. She was very professional, kind and patient. I have been given exercises to do at home and advice that have really helped.
Rotator cuff injury
Have had a rotator cuff injury that’s lasted over 6 months, lost all confidence to exercise without pain. Jutika at Ascenti was able to put me on the path to recovery. She was able to explain the issue, what needs to be done and the exercises. She was also able to assist in correcting my posture.
The Ascenti app is a great resource to have, however it won’t allow you to play music whilst using it. Can’t win them all!
Thank you!
While having physio on my frozen…
While having physio on my frozen shoulder I felt comfortable and relaxed and was given exercises to do at home and over time I noticed a great improvement . Carnt thanku enough
Effective physio for rotator cuff pain
Divya Gadhiya has been providing really effective physio for the rotator cuff pains in my shoulder, and together with the exercises she has been recommending to do at home, it’s making noticeable improvements after 4 weeks. Divya is professional, knowledgable and also calm and friendly, and I would highly recommend her physio services
Francis was friendly and helpful thanks
Francis was friendly and helpful thanks
I went with too much pain within 3…
I went with too much pain within 3 weeks my physio made me well and given good care and was very helpful.
Treated shamefully by these people
I don’t know if this is an external company that nhs uses or if it’s a part of them, either ways horrible! I referred myself in January, only received an appointment for today, about 5 months later. My back was getting worst so was really looking forward to seeing them. Planned everything with work etc. My appointment was for 4 pm, about 11 am the notify me via email that the time for my appointment has changed to 2 pm, worked around that and got to the clinic for 2. No one acknowledges me until 2:40. Then a lost looking man comes out and calls another patient in, she very kindly points out I have been waiting much before her. He asks for my name, says there is no appointment for me on the list, offers me a card to call someone. By this time I was at breaking point, I just declined and walked out. Shame on them, messing people who are in pain around. Never again.. now contacted someone on private Good for nothing!

Reply from Ascenti Physio
Very professional
Very professional, thorough with all information and treatment, would 100% recommend
Timely arrange appointments with…
Timely arrange appointments with flexibility
Very caring and patient therapist
Samuel Niroo
Gauri was amazing
Gauri was amazing. My experience with her was fun and informative. Understanding and makes you feel comfortable. Would definitely recommend her. I had problems with my shoulder and in the next few weeks I was back to being able to do my daily activities and sports. Even on the last appointment just before discharging, gave me a couple of tips to strengthen and protect my body. Overall, Gauri did an amazing job and If I have another problem would definitely come back to her.
Shoulder injury
Zeeshan helped me to recover from nasty shoulder injury caused by a fall. He gave good clear advice over the few weeks of treatment including exercises, stretches and the appropriate use of ice and now 6 weeks on, I am almost back to normal. Very convenient location near my home and he had a nice, clean, spacious office room. The app was easy to use at home with clear instructions for each exercise. Would definitely recommend.
Divya experience
Divya was very helpful and encouraging
Her exercises she provided and really helped ease the pain.
She was very good at advising me the best ways of making improvements.
Acenti francis
Francis was a fantastic physio for my needs. Adjusted my programme to my needs and was always understanding regarding circumstances. Very proactive in aiding my recovery. 10/10
Gauri is a highly recommended…
Gauri is a highly recommended physiotherapist. Very knowledgeable and able to convey information effectively
Poor Customer Service
I have been trying to get an appointment for weeks now, but they have been unable to help me via any other means than phone, which is N/A to me atm. Email responses are few and far between. My ticket was closed, and they seem to be at the mercy of a poor internal technology system. The app and live chat are also not working despite what the contact us page says and what they have suggested. Once I can get some assistance and actually see a doctor, even just on a video call, I will update this review, but very disappointed atm. All the while, my issue worsens.

Reply from Ascenti Physio
Great support and professional service…
Great support and professional service from Samuel Niroo. Thank you for your help
Niveditha
Niveditha, makes you feel really relaxed. A very professional person and discusses everything with you.
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