Divya Gadhiya is a fantastic physio. I was suffering from poor mobility in my rotator cuff. Divya treated my symptoms with professionalism and kindness. She always explained what and why she was doing... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
About Ascenti
Written by the company
Whatever your physiotherapy and wellbeing needs, we’re here to help.
With speedy access to advanced therapies and affordable treatments, our clinicians can get to the heart of your problem and treat it fast.
Enjoy convenient access to highly trained physiotherapists wherever you need to be, with same-day appointments available either face-to-face or online as part of our award-winning virtual service.
With more than 20 years’ experience serving both the public and private sectors, we are industry leading experts and passionate believers in our distinct clinical philosophy.
Ascenti is a dynamic and progressive company – advancing physical therapies by making them more accessible to all, raising standards and pioneering new digitally enabled physiotherapy and musculoskeletal (MSK) services.
Our amazing people make us who we are and lift us above the competition – with a national network of 300 directly employed Ascenti clinicians delivering upwards of 600,000 treatment sessions every year. Enabling people to make headway after illness and injury, step back in to work after accidents, or simply stay active and keep moving forward in their daily lives.
Written by the company

Contact info
United Kingdom
- 0330 678 0850
- contact@ascenti.co.uk
- ascenti.co.uk
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommend Zack
Zack was great! So friendly, supportive and knowledgeable. He really took the time to get to know me, my worries and my body and he took my pain from an 8 down to 0 over just a few sessions. Highly recommend him. Thank you Zack.
Leon at Crystal Palace
Leon at Crystal Palace was brilliant - would recommend to anyone!
Quratulain was my Physio for the last 3…
Quratulain was my Physio for the last 3 months and has helped me hugely, my back pain has been reduced from an unbearable pain to a light occasional pain, which I am still working on. She has been friendly, professional and supportive and I would highly recommend!
The therapist is very knowledgeable and…
The therapist is very knowledgeable and has helped me recovery after a accident. He takes his time to understand what my symptoms how to recovery use various techniques.
Excellent service always a smiling face…
Excellent service always a smiling face to make you feel at ease. Will 100% recommend .
Thank you ☺️
Safaraz is really friendly and helpful
Safaraz is really friendly and helpful, good experience overall. Place is tidy and easy to get to too.
Shoulder and Achilles pain
Re: achilles tendon and shoulder pain
Mohammed at Fulwood, Preston, identified the problems and gave a schedule of exercises.
I followed the advice and the activities on the very useful app, and I am now pain free and have the same.mobility in both joints.
Excellent advice and competence by Mohammed - encouraging, knowledgeable and profession.
I am a very happy customer
I received physio from Rajesh on my…
I received physio from Rajesh on my shoulder and ankle after a motorbike accident, he was extremely helpful, polite and very professional. Thank you for all you help and advice.
Victor is truly amazing at what he…
Victor is truly amazing at what he does, he is incredibly knowledgeable, funny, painful (but in the best way). I highly recommend him and he fixed my shoulder!
Excellent service
Samuel Niroo was great in helping me strengthen my affected area and lower my pain to near enough none. I have been going for around 9 weeks and every week has got better and better.
I had a fantastic experience with Ascenti!!!
I had a fantastic experience with Ammarah during my physiotherapy sessions following a car accident that affected the muscles on my left side. Her knowledge and expertise were evident from the start, as she provided clear explanations about my treatment plan and what to expect. Ammarah was incredibly patient, making sure I felt comfortable and supported throughout the process. Thanks to her guidance, I’m on the road to recovery, and I highly recommend her to anyone in need of compassionate and effective physiotherapy!
Merthyr Physio Treatment with Ioannis
I received treatment in Merthyr Leisure Centre. Ioannis made every effort to ensure he understood my injury and priorities. All exercises were explained clearly and made relevant to my work and personal life. He took time to explain anything clearly and was open for questions throughout my treatment. I made a much quicker recovery than I thought I would, so am very grateful for all his help. Thanks Ioannis :)
I had physio on my ankle from Evangelos…
I had physio on my ankle from Evangelos Nomikos. He is a fantastic physio, really knowledgeable and enthusiastic. Thank you so much!
Rajesh was very good at the physio
Rajesh was very good at the physio. He was very helpful and made me feel comfortable. Would recommend to everyone.
Excellent service
I’ve been seeing Sarfaraz in leamington for a few months now, and it’s really made a difference to an issue with my back. Excellent combination of exercises and manual therapy.
Shruti
Shruti, my physiotherapist really wanted me to heal and spent the time necessary to achieve good healing results
Thanks Nirali at Greenwich.
Thanks Nirali at Greenwich.
I was referred via Bupa for lower back pain and over several weeks Nirali helped me to recover from the back pain - struggling to stand up from sitting down - through a series of exercises and hands-on treatment.
Only four stars as whilst the location was handily located near lots of transport links, the treatment room itself was noisy at times, and not soundproof so we could hear next door.
Also, trying to change appointment, and another time as I was running late there was no way to contact Nirali - the automated system just had a message that lines were busy.
Pirun was incredible
Pirun was incredible. I’ve been back for numerous issues, back, ankle & knee and he sorted me out really quick. Other physios missed many issues and failed to give adequate advise. Pirun didn’t miss anything, he really went above and beyond to ensure I am looking after everything for the long term! I work come back to only to Pirun. Thank you mate!!
Prachi Jitendra Kumar Jain is an…
Prachi Jitendra Kumar Jain is an outstanding physiotherapist at Ascenti. She is highly knowledgeable, professional, and genuinely cares about her patients’ recovery. Her approach is thorough and personalised, taking the time to understand the root cause of issues and explain the treatment clearly. I felt supported throughout my sessions, and her guidance made a real difference to my progress.
⭐️⭐️⭐️⭐️⭐️ Highly recommended!
What a complete waste of time
What a complete waste of time. I waited 4 months for an appointment, by which time the issue had virtually cleared up. Eventually seen by a 'physio' who didnt even touch the affected area let alone manipulate it.
I spent 5 minutes with him, where he told me I needed to do some exercises to stimulate blood flow to the affected area and he would send me some exercises via PDF
Still waiting
If you want to know where and how the NHS wastes so much money, here is an example of it
Paying a company thousands or perhaps millions to do nothing
A complete waste of time and effort ...as the saying goes, not fit for purpose
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








