Art on Stone prepared custom coaster sets for all the delegates and speakers at Sport Event Exchange BC 2025. We received comments from delegates all day stating how beautiful they were, what great qu... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Our art on stone project turned out amazing! We ordered a custom 6x6 vertical triptych mounted on barn board. The pictures were clear and the product was very sturdy and well made. The company is also... See more
Company replied
I submitted and number of photos and they came back with better versions of what I sent. Especially eliminating background people etc. They also focused on enhancing where the granite works best. I... See more
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The packing was well done and arrived in excellent condition. Well presented and 2 complimentary coasters were added to my order. I was very impressed and the product was exactly what I hoped for.... See more
Company details
Information provided by various external sources
We create personalized photo gifts of coasters, trivets and larger custom stones from your own photos or from our original JDN Photography Canada award-winning collections. Art On Stone pieces are created by hand in Horseshoe Valley, Ontario, Canada using an artist’s touch to ensure the absolute best quality for your own ‘art on stone’.
Contact info
8 Fairway Court - Horseshoe Valley, L0L 2L0, Oro-Medonte, Canada
- (705) 790-4790
- info@artonstone.com
- artonstone.com
4.9
Excellent
566 reviews
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Great personalized presents
The coasters made from our photos make a great and personal present! Website was easy to use and customer service excellent. Thank you Art On Stone!
29 February 2024
Reply from Art On Stone
Thank you so much for your lovely review, Mary. We're thrilled to hear that the custom photo coasters made such a great and personal present. It means a lot to us that you found our website easy to use and that you were happy with our customer service. We're here to assist anytime you need more custom photo gifts in the future. Thank you for choosing Art On Stone 😊
Once again Art on Stone has done a…
Once again Art on Stone has done a beautiful job recapturing my artwork. This time I not only had coasters made but added a couple of trivits as well. Plus, Art on Stone always tucks in an added bonus or two.
Thank you again for you prompt , excellent service!
23 January 2024
Reply from Art On Stone
Thank you for your fantastic feedback, Raune-lea! We truly appreciate your kind words about our service and the custom coasters and trivets we created from your artwork. It's always a pleasure to work with your original pieces and to add those extra touches that make your experience special. We're grateful for your support and look forward to any future projects we can assist you with. Thanks again for choosing Art on Stone!
High quality product with a prompt…
High quality product with a prompt turnaround from placing the order to receiving the product.
9 January 2024
Reply from Art On Stone
Thank you, Daryl, for your kind review! We're glad to hear that you're satisfied with the quality of our product and our prompt turnaround time. Your business is greatly appreciated, and we look forward to serving you again in the future at Art On Stone.
This is such a great gift
This is such a great gift! The turnaround for this was so quick especially since I made my online purchase 10 days before Christmas. They not only delivered on time but also provided a bonus gift. A great company!
11 December 2023
Reply from Art On Stone
Thank you so much for your wonderful review, Ana! We're thrilled to hear that you were happy with your custom purchase and that it made such a great gift. We understand the importance of timely delivery, especially during the holiday season, and we're delighted that we could meet your expectations. It's always our goal to provide excellent service, and we're glad you appreciated the bonus gift. We truly appreciate your support and hope to serve you again in the future.
Communication
Communication, empathy, efficiency, quality, craftsmanship! Jan was absolutely fantastic every step of the way.
12 January 2024
Reply from Art On Stone
Thank you for your incredibly generous words and for choosing Art On Stone for your special images Trina! We're thrilled to hear that you found our communication, empathy, efficiency, quality, and craftsmanship to your satisfaction.
Jan was delighted to assist you every step of the way, and we're grateful for the opportunity to contribute to your special moments.
If there's anything more we can do for you, please don't hesitate to reach out.
Beautiful pieces and wonderful customer connections
I cannot praise Art On Stone enough. Not only do they take great care and pride with each and every piece they make, but they take time to connect with their customers to ensure each piece is exactly as the customer wants.
I love love love all my pieces from them ♥️.
7 January 2024
Reply from Art On Stone
Thank you so much for your incredibly kind words and for being a repeat customer Jenny! We're truly honoured by your praise and thrilled to hear that you love all the pieces from Art On Stone ♥ 🙀 ♥
We take immense pride in creating beautiful pieces and fostering wonderful connections with our customers. Your satisfaction is our priority, and we're grateful for the opportunity to bring your visions to life.
If there's anything more we can do for you, please don't hesitate to reach out. Thank you for choosing Art On Stone!
Love it!
So easy! You can even send your own photos and they will crop them etc. to make them look spectacular!!!
Gift for someone! They loved it!
29 December 2023
Reply from Art On Stone
Thank you for your glowing review Alison! We're delighted that our image quality check and assistance with cropping made the process easy for you. It warms our hearts to know the custom photo trivets on barn board were a perfect gift, and we're thrilled that the recipient loved it!
If there's anything more we can do for you, please don't hesitate to reach out. Your satisfaction is our joy!
beautiful!
It was quick to arrive, the packaging was fantastic, safe, and recyclable. they sent me a free gift as well.
I am also extremely happy with the products themselves. they are beautiful and solid. :) could not love it more.
31 December 2023
Reply from Art On Stone
Thank you so much for your wonderful review KL! We're thrilled to hear that your order of the B&W Georgian Bay stone coasters arrived quickly and that you appreciated our safe and recyclable packaging. We are also happy that you love the beauty and solidity of the products and your free gift. Your satisfaction means the world to us!
If there's anything else we can do for you, please don't hesitate to reach out. Thanks again for choosing us!
Excellent reproductions and super fast…
Excellent reproductions and super fast service
13 December 2023
Reply from Art On Stone
Thank you for your heartwarming review and melting our hearts with your golden retriever images.
We're thrilled that you found our reproductions excellent and appreciated our super-fast service. If there's anything more we can do for you or for Mike, please don't hesitate to reach out.
Useful beauty.
I found the site easy to use. I thought pictures a bit faded over the originals but beautiful. Delivery was swift. Everything was carefully packed and arrived swiftly. My only issue was the set I ordered was a gift for my husband: the box it arrived in was fully labelled Art on Stone and my husband received it. I cannot remember if there was an option to have it labelled as a gift but that might have helped. Thankfully the name didn't mean anything to him. He didn't connect it the beautiful trivet we already owned or the art we saw in the store. Now we have our choices on display.
2 December 2023
Reply from Art On Stone
Thank you for taking the time to share your feedback with us Sharon. We're delighted to hear that you found our site easy to use and that you received your order swiftly, with careful packaging.
We appreciate your kind words about the beauty of the pictures, even though they appeared slightly faded compared to the originals. Our team worked diligently to enhance the uploaded photos, addressing issues like pixelation and adjusting colours and brightness to the best of our ability.
Regarding the packaging label concern, we apologize for any unintentional spoilers. We understand the importance of maintaining the surprise for gift recipients. In the future, please feel free to leave a note at checkout indicating that it's a gift or a surprise, and we'll ensure that our company label is removed from the packaging.
If there's anything else we can do for you, or if you have further preferences for your orders, please don't hesitate to reach out.
Thank you again for choosing Art on Stone, and we look forward to serving you in the future!
Product quality is excellent
Product quality is excellent. Items were completed and delivered quickly
10 December 2023
Reply from Art On Stone
Thank you for taking the time to share your positive experience Margaret! We're delighted to hear that you found the product quality excellent and that your items were completed and delivered quickly.
We appreciate your repeat business and look forward to serving you again in the future. If there's anything more we can do for you, please don't hesitate to reach out.
I was really torn about how to rate my…
I was really torn about how to rate my experience. If I was solely rating the products I received it would have been a 5/5. Unfortunately my delivery/pick up experience largely changed that. The products I received were amazing, beautiful & loved by those I gifted them to. I also really love the inclusion of the bonus coaster (it's a wonderful token of appreciation from the company). I was also pleasantly surprised with the quick notifications about shipment & delivery. Unfortunately I was at work when the attempted delivery occured. I came home to a delivery notification but the only info on it was when the notification was left, no name of who the package was for. Had this been left at the wrong address it could have been picked up by whomever the notification was left with. Even navigating the Canpar site wasn't straightforward. Once I figured out where my delivery was being held the whole picking it up pricess was unpleasant. The locstion was 20 minutes away in a tiny convenience store with no parking. I had to park 2 blocks away & walk. Once at the store I was orginally told I wasn't in the right place & when I asked if they knew where the place was I was told to "Google it". I said I did & that the current store I was in was the pickup location. Only then was I told I was in the correct place. The clerk didn't know how to release my package & had to make a phone call to find out what to do. I showed my delivery notification but wasn't required to show any identification but fid have to sign for it. I then had to carry my 8lb+ package 2 blocks back to where I parked. Orginally I had planned to place another order as I absolutely love what I received but with this kind of delivery experience I am rethinking another order as I don't want to go through that pickup ordeal again. Had there been an option for my order to be delivered without a signature required I would not hesitate to place other orders as the final products are wonderful.
2 December 2023
Reply from Art On Stone
Thank you for sharing your detailed feedback regarding your recent experience Julia. We're delighted to hear that you love the products you received and appreciate the bonus coaster—it's our way of expressing gratitude to amazing customers like you.
However, we sincerely apologize for the challenges you faced during the delivery and pickup process. Your experience with Canpar Coiurier falls short of the seamless service we aim to provide.
We've already spoken with you to better understand the difficulties you encountered, and we've reached out to Canpar to address and improve upon these issues. Please know that your feedback is invaluable.
We understand the inconvenience caused by the pickup location and the lack of clarity during the process. It's disheartening to hear about the less-than-optimal customer service you received from the courier. The signature required helps to protect both us and the customer in case the package is stolen or damaged. If this is a deterrent for placing an order we often recommend to customers to have the package delivered to their workplace or an address where someone is home if that is a viable option.
In the meantime, if there's anything we can do to make up for the inconvenience or if you have any further concerns, please don't hesitate to let us know. Your satisfaction is our top priority, and we value your continued support.
Thank you again for choosing Art on Stone, and we hope to have the opportunity to serve you more seamlessly in the future.
Fantastic quality and vividness of…
Fantastic quality and vividness of colour. They cared about the shipping and ensuring it arrived okay. Very pleased with their product.
26 November 2023
Reply from Art On Stone
Thank you for your kind words Christopher! We're thrilled to hear that you love the fantastic quality and vividness of colour in our product. Ensuring a smooth shipping experience for you is our priority, and we're pleased it arrived safely.
If there's anything more we can do for you, feel free to reach out. Your satisfaction is our joy!
I emailed the company immediately after…
I emailed the company immediately after ordering as I wanted to order a stand for the trivet and they were very helpful and was able to add to my order. This is the second order I have done with Art on Stone and I do recommend their services. Very nice people and the finished product was amazing.
4 December 2023
Reply from Art On Stone
Thank you for taking the time to share your positive experience! We're delighted to hear that you found us very helpful in accommodating your request for a stand, and we're pleased that you chose to place a second order with us Karen.
If there's anything else we can assist you with, don't hesitate to reach out.
Thanks again for choosing Art on Stone. We look forward to serving you in the future!
Beautiful, professionally finished product.
I had never used the services of Art On Stone but saw their advertising online and thought it was beautiful.
I ordered 4 coasters a week before Christmas and did not expect them to be completed in time for giving as a Christmas gift. However, they were delivered 2 days before Christmas. I couldn’t believe it.
The coasters were beautiful. My granddaughter and her family were so happy and surprised to receive them. They loved them.
I will definitely use the services of Art On Stone in the future. I was more than pleased with their product and exceedingly fast delivery of their products.
Thank you Art On Stone.
17 December 2023
Reply from Art On Stone
We're overjoyed to hear about your positive experience and the joy our custom coasters brought to your granddaughter and her family Nancy! We're delighted that you found our product beautiful and professionally finished.
It warms our hearts to know that we could exceed your expectations with the fast delivery, especially during the holiday season. Thank you for choosing Art On Stone, and we look forward to serving you again in the future.
Package arrived quickly and the results…
Package arrived quickly and the results were fantastic. I reordered!
27 November 2023
Reply from Art On Stone
Thank you so much for your wonderful review and for choosing Art On Stone! We're thrilled to hear that your package arrived quickly and that you were delighted with the fantastic results Carolyn.
Your decision to reorder is the highest compliment, and we're excited to have the opportunity to serve you again. If there's anything more we can do for you, please don't hesitate to reach out.
Quality beautiful product
Promo delivery, beautiful, quality product. I thoroughly recommend this product.
9 December 2023
Reply from Art On Stone
Thank you for your review Marie! We're delighted to hear that you found our delivery prompt and the Muskoka custom photo trivets beautiful and of high quality. Your recommendation means a lot to us.
If there's anything more we can do for you, feel free to reach out. We appreciate your support!
Good website easy to use
Good website easy to use. Very quick making of them and dispatch and delivery well presented and lovely extra free photo gift. Good price too.
11 December 2023
Reply from Art On Stone
Thank you for your fantastic review Cheryl! We're thrilled to hear that you found our website easy to use and were pleased with the quick making, dispatch, and delivery of your order. We're delighted that you enjoyed the extra free photo gift, and we appreciate your kind words about our pricing.
If there's anything more we can do for you, please don't hesitate to reach out. Your satisfaction means the world to us!
Surpassed my hopes - wow!
Wow wow wow! My order was delivered today and I am beyond impressed! Everything about this company has been excellent. Their website was easy to use for the upload of my photos. Their customer service was exceptional and my order was processed even faster than I had hoped. And now I am looking at these gifts and am very excited to give them out. Thank you Art on Stone - I will definitely be using you again and recommending you to others!
19 December 2023
Unprompted review
Reply from Art On Stone
Wow, Alana! Your enthusiasm made our day! We're thrilled to hear that you're beyond impressed with your order and that every aspect of your experience with Art on Stone exceeded your expectations.
Your support for local business is very much appreciated. Thank you for choosing us, and we're excited to have the opportunity to serve you again. Your recommendations are greatly appreciated!
If there's anything more we can do for you, please don't hesitate to reach out.
Unique product wonderful gift to give
Unique product wonderful gift to give. Exceptional service. Jan and Tamera are great to work with.
Thank you so much.
9 December 2023
Reply from Art On Stone
Thank you so much for your heartwarming review Hiedi! We're thrilled to know that you found our product unique and wonderful as gifts, and we appreciate your kind words about our exceptional service.
We truly enjoyed working with you. We hope the recipients loved their personalized gifts, and your support for local businesses like ours means the world to us!
If there's anything more we can do for you in the future, please don't hesitate to reach out.
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