I ordered a pair of sneakers last year. I did receive the shoes eventually, but had to wait for about 5 months and send dozens of (unanswered) emails. Ultimately, threatening with legal action... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great experience with Artisan Lab! Trainers fit slightly large over common projects, would suggest to people trying a size down first. A very sleek and well-designed shoe with high-quality materials u... See more
I purchased the Classic Sneakers in black. After only 1 month and 4 wears, the right sole has developed a distinctive clicking sound with each step on a hard surfaces, almost like the sole has som... See more
Absolute Nightmare - Stole My Money and Ignored Me! I had the worst experience imaginable with Artisan Lab, and I feel completely ripped off. I placed an order for two pairs of sneakers over three... See more
Company details
Written by the company
Beautiful Essentials – Designed thoughtfully, Crafted responsibly and made Accessible.
Contact info
37-41 Mortimer St, W1T 3JH, London, United Kingdom
- 07848197478
- hello@artisan-lab.com
- artisan-lab.com
2.1
Poor
109 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best looking sneakers I have ever…
Best looking sneakers I have ever purchased!
I love the quality of the sneakers and the incredible comfort. As part of a small test production, I can say these are already perfect! Bought two pairs already
2 September 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.