I am a repeat customer. Salesman provided info I needed and followed up as necessary in a timely manner. Order shipped out quickly and correctly. Product is as described. I even recommended to our... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had Artificial Turf installed this week I’m very happy with the product. Raul was a great help in informing me of an installer. Yony Gonzales from LCSS, LLC. Him and his workers did a beautiful job.... See more
Company replied
Megan, by far, had the best customer service I've ever encountered in dealing with any company. Her product knowledge and communication was exactly what I needed in choosing Artificial Turf Supply as... See more
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I installed the 40 thread carpet-very realistic. Sales dept checked in on me every month until I ordered but weren’t pushy about it and answered all my questions. Great price for the quality I receiv... See more
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Company details
About Artificial Turf Supply
Written by the company
Artificial Turf Supply sells the highest quality artificial turf products at the best values to businesses & consumers nationwide for residential, commercial, playground & athletic turf applications.
Combining our easy-to-use, customer-oriented website and our high-quality products, Artificial Turf Supply has become one of the leading fake grass supply companies.
This innovative approach to artificial turf & synthetic turf has given our customers the freedom to receive price quotes on artificial turf & even find a turf installer through our online artificial turf portal.
Our synthetic turf products are manufactured from the highest quality components in the world, making our suite of synthetic turf & artificial grass products stronger, safer, softer and more realistic than any other synthetic lawn grass on the market!
No matter what synthetic lawn solution you are after, the Artificial Turf Supply experts have you covered!
When you buy artificial turf, you can enjoy all of the benefits listed above as well as:
No Watering, No Mowing, No Weeding, Child, Pet & Environmentally Safe, No Need for Chemicals, 20-25 Year Life Expectancy, Increased Property Value, Pays for Itself (in Water & Maintenance alone).
Realistic, life-like, year-round play! Questions? See our FAQ’s or Ask Us.
Contact info
2205 Faraday Ave, Suite J, 92008, Carlsbad, United States
- (877)525-TURF
- salessupport@artificialturfsupply.com
- artificialturfsupply.com
4.7
Excellent
452 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer Service is top tier!
This company was amazing to work with and we even had a hiccup with our facility and they handled it incredibly. We are so thankful and will recommend them to anyone who asks or is looking for turf!
18 May 2026
Unprompted review
Reply from Artificial Turf Supply
Thank you for sharing Rebekkah! We are glad to hear our team was able to help navigate the speedbump with your project.
Quick fast service.............
28 April 2026
Reply from Artificial Turf Supply
We are glad to hear our team was able to help with servicing your project Dave!
Very professional and responsive.
5 May 2026
Reply from Artificial Turf Supply
Thank you for sharing Megan - we appreciate your feedback and the opportunity to work on your artificial turf project!
Service was great
Service was great. Raul did a good job making sure my order got done. However when the turf arrived one piece was cut to the wrong width. I let them know and Kyle immediately contacted me to make it right. They sent me a replacement roll at no cost. Very pleased with how it was handled.
28 April 2026
Reply from Artificial Turf Supply
Thank you for sharing this, Matt. We are glad to hear that Raul was a valuable resource on your project, and that our team was able to step in quickly to assist when there was a hiccup with your order.
Reply from Artificial Turf Supply
We appreciate the feedback Craig. Feel free to share photos of the finished project, we would love to see how it came together.
Reply from Artificial Turf Supply
Thank you for sharing Jonathan! We are glad to hear our team was in touch throughout the process.
I am a repeat customer
I am a repeat customer. Salesman provided info I needed and followed up as necessary in a timely manner. Order shipped out quickly and correctly. Product is as described. I even recommended to our landscaper for future use.
14 April 2026
Reply from Artificial Turf Supply
Thank you for sharing John! We are glad to hear that our team was able to hit the mark with your artificial turf project. Please feel free to share photos of the completed installation - we would love to see how it came out!
What made my experience great was the…
What made my experience great was the wonderful customer service provided. Each encounter speaking with representatives was kind, courteous and extremely helpful. Thank you!
23 March 2026
Reply from Artificial Turf Supply
Thank you for sharing Mercedes! We are glad that our team was able to help with your project.
It was a great pleasure working with…
It was a great pleasure working with Bobby. He helped us to pick out the right turf that we were looking for our simulator room.
31 March 2026
Reply from Artificial Turf Supply
Thank you for sharing Jane! Barry is a wonderful team member, and we are glad that he could assist with your project. Please feel free to share photos of the completed project - we would love to see how it turned out!
They had excellent service and…
They had excellent service and reasonable prices. Definitely recommend them.
27 March 2026
Reply from Artificial Turf Supply
Thank you for sharing A.S.! We're glad to have helped with your project.
Professional Staff
Working with Raul Romero was a great experience. He stayed on top of our order making sure we could start our project on time and with all the necessary resources needed to make it professional looking. The samples sent were a great way of us identifying the correct turf for our project. He coordinated everything at the warehouse to insure a smooth delivery in a timely manner. I’ve been very pleased with the results, the turf quality is top notch, and it installed very easily following their online tutorials. I would recommend comparing their product to others on the market.
14 March 2026
Reply from Artificial Turf Supply
We are glad to hear the Raul was a great help with your project. Please feel free to share photos of the finished project - we would love to see how it turned out!
This is a #1 company in usa i use this…
This is a #1 company in usa i use this company for my turf projects for over 12 years my clients are very happy and me too thank you ATS
20 March 2026
Reply from Artificial Turf Supply
Thank you for sharing Yony! We've enjoyed our partnership over the last 12 years, and are looking forward to helping with your future turf projects!
I PLACE A ORDER ON MARCH 3 AND WAS NOT…
I PLACE A ORDER ON MARCH 3 AND WAS NOT TOLD THAT ITEM WAS NOT AVAILIBLE. CALLED SEVERAL TIMES BECAUSE WE NEVER RECEIVED ANY INFORMATION ABOUT THE ITEM. I CALLED AND CANCELED BUT FELT REALLY ISOLATED ON A VERY UNAPOLOGETIC WHEN WANTED TO KNOW WHEN MONEY WOULD BE REFUNDED. NOT MY FAULT ITEM WAS NOT AVAILBLE.
13 March 2026
Unprompted review
Reply from Artificial Turf Supply
Hello Terri, thank you for making us aware of this situation. We have sent a request for additional information so we can assist in this case. If you'd prefer, you can also give us a call at (877)525-8873 and we can assist over the phone. We look forward to hearing back from you.
3/20 Update: Unfortunately we have not heard back after requesting additional information through the Trustpilot platform, and from our request for direct outreach. We are unable to locate any order, refund request, or prior communication that matches the situation described. If you would still like assistance, please reach out to us directly or through the Trustpilot platform so we can assist in this case.
Artificial Turf Supply was excellent to…
Artificial Turf Supply was excellent to deal with. Prices were great and customer service was outstanding. We picked our order up and had a small problem with a portion of the turf. I contacted Kyle Boyd who responded quickly and more than exceeded my expectations on how to correct the issue. Hands down excellent customer service. Highly recommend
5 March 2026
Unprompted review
Reply from Artificial Turf Supply
Thank you for sharing William - we are glad to hear Kyle was able to help resolve your problem. Please feel free to share photos of your finished project, we would love to see how it turned out!
Easy to deal with
Easy to deal with. Helpful in determining the way to order the rolls to assure of proper installation
2 March 2026
Reply from Artificial Turf Supply
Thank you for sharing Jay - we are glad to hear our team was able to help with planning for your project.
This is my 2nd successful project with…
This is my 2nd successful project with ATS. Great value and service.
27 February 2026
Reply from Artificial Turf Supply
Thank you for sharing Robert - we are grateful for the opportunity to assist with your artificial turf projects.
Reply from Artificial Turf Supply
We are glad to hear our team was able to offer great service for your project Joe - thank you for sharing!
Great, just one little issue
Everything was great except we were short one piece of play pad. I did the math, and I think we should have gotten 52 pieces instead of 51. I think the pieces either shrink or aren't all cut the exact correct dimension, so we had an extra 24 sq. ft. that needed the play pad.
1 February 2026
Reply from Artificial Turf Supply
Thank you for the feedback James. We’re glad everything went well overall and appreciate you bringing this to our attention.
Yony and his team were amazing. Highly recommend.
Yony and his team were amazing. Attention to detail and did everything perfectly..
19 January 2026
Reply from Artificial Turf Supply
Thank you for sharing Patti! We are glad to hear that your project went well.
Great customer service
Great customer service! If I ever need turf again I know where to come.
31 December 2025
Reply from Artificial Turf Supply
Thank you for sharing Steven! Feel free to share some finished photos of the project, we would love to see how it turned out.
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