Good site but expensive shipping and in Dutch only. Shipping costs should be a bit diversified - 6eur pour just an envelope with one harp chord which costs 10eur? But order and delivery perfect, nothi... See more
Company replied
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Good site but expensive shipping and in Dutch only. Shipping costs should be a bit diversified - 6eur pour just an envelope with one harp chord which costs 10eur? But order and delivery perfect, nothi... See more
Company replied
There is a single confusing glitch in the order form on the website. On the other hand contact with the firm was greatly satisfying. However, the glitch is still there... W.
The product I ordered wasn't available. Arpeggio searched for a solution (same product, different color), so people try to find a solution. Great service!
I had a question about the order that I was planning and I made a phonecall. The information was very helpful and I received my package the next day. No complaints !
Wij geloven dat iedereen die een muziekinstrument wil bespelen dat moet kunnen doen in de beste omstandigheden. Met de beste begeleiding en ondersteuning. Niet enkel van ons bij het kiezen van het het instrument dat je nodig hebt, maar ook van het instrument zelf. Daarom gaan we enkel voor kwaliteit. Het leren spelen van een instrument is leuk en uitdagend, maar ook niet altijd evident. Het vergt engagement en doorzetting. Waarom zou je deze ervaring dus moeilijker maken dan nodig door een instrument te kiezen dat moeilijk speelt, onaangenaam klinkt en slecht stembaar is? Dat is niet waar wij als muzikanten én als leraars achter staan. Wij willen jou helpen: in de selectie van het instrument dat je nodig hebt, met het huren van een degelijke viool of harp of gitaar of cello, met de herstellingen en afstellingen van de instrumenten in ons eigen atelier. Beginner of gevorderde, iedereen verdient een goed instrument. Zodat muziek maken geen strijd wordt maar een ervaring om te koesteren. Voor altijd. Arpeggio Music is gespecialiseerd in klassieke snaarinstrumenten en fluiten. Viool, altviool, cello, harp, gitaar, dwarsfluit en blokfluit. Deze instrumenten verkopen, verhuren én herstellen we. Met passie voor het vak.
Sint-Michielsstraat 17, 9000, Gent, Belgium
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I received immediately the tunning key by the post.
cancelled before receiving product when I saw how much extra I would be paying for insurance.
To many items were not availible whereas they were advertized on the website
Very friendly and helpful when I called
They took the time to help me
Also the contact with Mail went smoothly
Friendly, helpful , good and quick service
There is a single confusing glitch in the order form on the website. On the other hand contact with the firm was greatly satisfying. However, the glitch is still there...
W.
I had a question about the order that I was planning and I made a phonecall. The information was very helpful and I received my package the next day. No complaints !
Parcel sent very quickly and extremely kind people!
The webside is clear and easy to handle. The delivery was in time. The track an trace information, however, was a little bit confusing.
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