Glazoo Reviews 371

TrustScore 4.5 out of 5

4.5

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Company details

  1. Optician

Written by the company

Glazoo biedt een duurzame, betaalbare oplossing voor brildragers die nieuwe brillenglazen nodig hebben, maar nog geen afscheid willen nemen van hun favoriete montuur. Heb jij krassen op je brillenglazen of een nieuwe sterkte nodig? Onder het motto: "zelfde look, beter zicht", plaatsen onze opticiens nieuwe glazen in elk montuur, ongeacht het merk of model.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

371 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Perfect experience

Perfect experience - the website is extremely easy to use. I uploaded my prescription, sent my frames in and got my sunglasses back at a fraction of the price I'd pay in a store. I'm very happy and will use this service again.

17 March 2026
Rated 5 out of 5 stars

Efficient, reliable, fast.

Great experience. Booked online, stopped by a shop to drop off the glasses, they "read" the prescription from the existent lenses, changed them with new ones, and in a few days, my glasses were sent back to me by post. Very efficient. Will definitely use again, should the need arise.

28 February 2026
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Reply from Glazoo

Thanks for your review!

Rated 5 out of 5 stars

This used to be common...

Happy to find a service where I can reuse my frames. It used to be obvious, but now most places require that you throw away your perfectly good set of frames, forcing you to buy things you don't need, spend money unnecessarily and generating more trash in the world. Good to still be able to consciously replace just the lenses with a company like Glazoo.

27 September 2025
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Reply from Glazoo

So nice to read this! Thank you so much!

Rated 1 out of 5 stars

they lost my original pair of glasses

It took a long time to get the new glasses and they lost my original pair of glasses that I sent them alongside the new glasses. Not professional.

21 August 2025
Unprompted review
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Reply from Glazoo

We apologize for the delay in receiving your order. We received a confirmation for only one pair of glasses, and we've been trying to resolve this with you since we first found out.

Rated 5 out of 5 stars

impeccable

once again, great service. In addition to changing the lenses of 2 pairs of glasses, I had a small additional request to widen the frames and it was done!

3 January 2025
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Reply from Glazoo

Happy to help! Thanks for your review.

Rated 5 out of 5 stars

Had a perfect service for my glasses

Had a perfect service for my glasses. Justine and Marc were great. Their association with Tokai Belgium to produce high quality glasses is a winning combination. My next glasses will be with glazoo. They have a physical shop in Zonhoven where you can meet the wonderful people (Marc & Justine) 😊

11 January 2025
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Reply from Glazoo

So happy with your feedback! Thanks!

Rated 5 out of 5 stars

Easy to order- quick result

Easy to order, efficient and you quickly get your glasses back by post. I’m very happy with the quality and fastness.

22 November 2024
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Reply from Glazoo

Happy to read that! Thanks.

Rated 4 out of 5 stars

TOP!

I have a old frame which I love so much but have to renew the glasses.
I got in contact with Glazzo made an appointment and was satisfied the way I was attended to.
Nice people and professional.
My frame with new glasses were professional made and I am very satisfy.
Will recommend to people.

30 March 2024
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Reply from Glazoo

Thank you!

Rated 5 out of 5 stars

Happy client

My experience was good...I didn't know about this webstore, but I have taken note.

7 April 2023
Unprompted review
Glazoo logo

Reply from Glazoo

Thanks for your review! Kind regards, the Glazoo team.

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