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Rated 4 out of 5 stars

Products are great workmanship and materials. Order delayed several weeks while they waited for supplies. Shocked when the Canadian price which was more than US then added exchange rate on top. Not... See more

Rated 3 out of 5 stars

Love that you can wash the dresses! You were advertised as being made in the USA. I thought I was supporting designers that had not made a name for themselves yet. It did take a bit longer than exp... See more

Rated 4 out of 5 stars

I absolutely love ordering from Arnuz! The items are EXCELLENT quality, they look and fit well. The only reason for the 4 out of 5 stars is because it takes the items a little long to arrive. It takes... See more

Rated 1 out of 5 stars

Unclear for returns. Awful customer service. Clothing to big and not very good quality material as seen in the pictures/ads. Disappointed in most of my order and would like to return. Will not order f... See more

3.4

Average

TrustScore 3.5 out of 5

258 reviews

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Rated 4 out of 5 stars

Great dresses!

Sadly, I am a last-minute person, but I ordered two dresses from Arnuz and, thankfully, received them in time and they fit well! The quality is good, though I really do miss cotton, and the fit is as specified. Both dresses are comfortable and look nice on. True to pictures and flattering on.

8 May 2023
Unprompted review
Rated 3 out of 5 stars

The shipping took 3 weeks!

The shipping took 3 weeks!! I ordered the wrong size (my fault) but I am afraid to send it back because of the bad reviews on returns. I will just give the items to my daughter. I will not order again.
Thanks,
Lynn

18 April 2023
Unprompted review
Rated 1 out of 5 stars

How many emails should it take to get a straight answer about returns???

I’m on my 3rd email to the “service team” trying to return a dress that’s too short and really cheaply made. They offered me $15 to just keep it, which I’m not doing. Waiting for another response from them. DO NOT order from this company! Even if I do eventually receive my refund (which I’m not counting on), the hassle of trying to return an item is SO not worth it! Wish I had read other peoples’ review first!

7 May 2023
Unprompted review
Rated 5 out of 5 stars

Shopping at Arnuz

Clothes received where what was depectied on the website. Website showed CDN $'s yet I was charged in USD $'s I think. Waiting for someone to get back to me on 1 item I need to return.

4 April 2023
Unprompted review
Rated 1 out of 5 stars

Not like the picture AT ALL

Not like the picture AT ALL. Not even a little bit. Won’t let me return or exchange it. Ugly dress. Will never wast my time or money with this company. Terrible customer service

12 April 2023
Unprompted review
Rated 1 out of 5 stars

This company is terrible!

This company's dresses are terribly poor quality. They are not as advertised. They are see through and have no structure or support. The fabric smelled of chemicals. This company does not manufacture and ship their products from South Carolina/Georgia as they advertised. The label on the clothing bags said "Made in China" and they shipped through a logistics company in Queens, NY. I would never had ordered from this company had they not falsely advertised Made in the USA. I requested to return my items per the procedure listed on their website. I received a response offering $15 to keep the dresses. I WILL NOT wear these horrible dresses so I responded with another request for a shipping address to return the dresses and get a full refund. It has been several days and I have yet to hear back from them. BUYER BEWARE! This company lies and sells garbage!

19 April 2023
Unprompted review
Rated 4 out of 5 stars

The dresses were nice

The dresses were nice. One was not like what showed online. The leopard was like the website. I was charged extra after I ordered it.. looked like a foreign transaction fee.. thought the company was in the US?

17 April 2023
Unprompted review

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