So happy I found this wonderful company and bought a beautiful top class bag. The customer service throughout the purchase was amazing, so helpful and thorough. The delivery was super speedy and the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Purchased a vintage lady dior bag back in March. Customer service is fantastic, I was a little bit worried about buying it only because of a one star review but with a lot of reassurance that I'll ge... See more
Company replied
I purchased an Hermes Bolide 31 in beautiful condition from Arm Candy Bag Co in January 2026. The transaction from the moment I saw the bag on the website until it arrived at my door was extremely pr... See more
Company replied
Just received my new YSL bag and I’m absolutely delighted! The communication from the team was second to none, and they were more than happy to help with my questions prior to purchasing. My new bag i... See more
Company replied
Company details
Written by the company
We are a consignment store for preloved luxury bags. From Gucci to Chanel via Mulberry, Hermès and Louis Vuitton. With regular drops through the week, keep checking in... you never know when your dream bag will become available. Use our 'Request An Item' page to get alerted when your faves come in!
Contact info
United Kingdom
- hello@armcandybagco.com
- armcandybagco.com
First class
Sold 2 bags and the whole process from the quote to payment was first class. Have previously used another larger online site and it was a hassle and I had to chase my payments. Armcandy were very helpful and an absolute pleasure to deal with. I would recommend without hesitation to anyone. Thank you so much ladies.

Reply from ARMCANDY BAG CO
Worth it!
Put my name down for a Louis Vuitton Neverfull. They emailed to tell me one was in. They emailed a Good Friday discount code. They answered my questions quickly. I got the bag the following Tuesday with Bank Holidays. It’s honestly wonderful to open the beautiful box and have no nasty surprises, not to wonder if the bag is authentic or why some marks which have not been described are visible. Armcandy check the bag, give a really insightful video, describe every little detail and mark. I will definitely buy again. Really happy.

Reply from ARMCANDY BAG CO
Wonderful experience consigning with Arm Candy
I recently sold a bag with Arm Candy. The entire process was swift and professional, the team there is just amazing and highly responsive. The entire platform is very well put together as well. I would certainly recommend both shopping and selling with Arm Candy instead of some of the bigger consignment sites that hardly take the time to respond to your queries, or make you chase them down to get your payments. I am very glad I chose to work with Arm Candy. I found their compensation fair and their service far superior to the other places I was considering consigning with.

Reply from ARMCANDY BAG CO
Excellent pre-loved purchase experience
The accurate descriptions of the bags for sale, the really good videos, all helped me to buy with confidence. The online purchasing was straightforward and my lovely new bag arrived the next day - perfectly packaged. I would certainly buy from ArmCandy again!

Reply from ARMCANDY BAG CO
Excellent customer service
Excellent customer service
Next day delivery (perfect as i hate waiting)
Very informative video and photos to help me decide
This is my second purchase so far....
Always my go to shop when wanting new armcandy

Reply from ARMCANDY BAG CO
Was very happy with my first purchase…
Was very happy with my first purchase from Armcandy bag co it arrived the next day, was packaged very well and There was a lovely note and chocolates inside. ☺️

Reply from ARMCANDY BAG CO
Amazing pre-loved pieces
I recently purchased not 1 but 2 bags from Arm Candy Bag CO, and I am so pleased with them. Delivery was quick, the bags were packaged really well and the condition was 100% as described!
They videos this company makes are so helpful when buying a pre loved piece, for me condition is soo important and I really knew what I was purchasing
Will definitely shop with them again (once my bank balance has recovered 🤣)

Reply from ARMCANDY BAG CO
My bag was exactly as described
My bag was exactly as described. It was also well packaged and the delivery was fast.

Reply from ARMCANDY BAG CO
Great experience selling with Armcandy Bag Co
I recently sold a handbag with Armcandy and would highly recommend them. They made the transaction simple and kept me informed of progress. They were always friendly in their communications and when the bag was sold they paid me promptly in accordance with their guidelines which are very clearly laid out on their website. They make a helpful video for each of the bags they sell so that potential buyers can see the bag in context and see all the features clearly. It was fun to see my own bag featured in one of these videos and published on YouTube! I will definitely be using Armcandy again to sell other bags in the future and will keep an eye on their website for potential purchases!

Reply from ARMCANDY BAG CO
Louis Vuitton - Neverfull
Some time ago, I ordered a pre-loved Neverfull bag. I took the plunge and ordered on a Friday afternoon and the bag was in my hands by Saturday morning. I can't thank them enough for such wonderful service, you've made me one happy lady!!

Reply from ARMCANDY BAG CO
So pleased I found ArmCandy!
This was my first luxury pre-loved purchase and I was a little worried having had negative experiences on other sites. However, I sent ArmCandy a message with some questions and they responded with all the answers and more! The team are personable and I felt confident to purchase from them - I’m so glad I did! The bag arrived quickly, exactly as described, well packaged and with a lovely handwritten note.
I have since signed up to the newsletter and put my details down for future brands I am interested in. It’s such a clever idea and I am pleased to be giving a beautiful Mulberry Bayswater a new chapter in life 🖤 Thank you!

Reply from ARMCANDY BAG CO
Mulberry Alexa
I’ve been following Armcandy bag on Instagram for the past year in hope that my dream bag would appear. Last weekend I struck gold! My Alexa is in brand new condition with tags although it was sold as excellent. I couldn’t be happier with it. It’s been on my list since it first launched and I’m delighted I finally have one. The price reflected its pre owned condition which was amazing but as I said, it still had the tags on. Also love the fact they did a thorough YouTube video of the condition of the bag so you know exactly what you are buying, which I think is so important when you are spending a small fortune on a bag. Highly recommended and fast delivery! Thanks again Armcandy Bag!

Reply from ARMCANDY BAG CO
Wow - Outstanding Customer Service
Wow, where can I even beginning with this. I have nothing but great review for Armcandy based on my experience with them. I came across their website a while back, but I didn't really find anything that caught my attention at the time. But then recently, I decided to revisit their site and came across this amazing, beautiful, stunning pink Chanel bag; I fell in love with it right away and emailed Armcandy with questions. I was a bit concerned because I am not from Europe (I am in another continent) and wondered if I would even receive a reply any faster due to the time differences, etc. But to my big surprise, I received a response very quickly; Izzy was the one who replied to my first email questions, then Tamara picked up all the communications from there. I mean, they were/are all very kind, nice, responsive; and they really assisted me with getting the answers I needed to ensure that I was making a good decision to get the bag.
I am very pleased with my purchase and am enjoying my new bag. Since it was my first purchase with them, I missed using/applying my discount code received when I subscribed to their website. But again to my surprise, they gave me an option to either receive a refund to my purchase or use/apply it the next time I purchase another bag. I mean, that was really very nice and kind of them honoring the discount code because some other places will not give you a second chance, per se, when you miss to apply your discount.
I am so thankful I took the leap of faith to work with Armcandy, they are very efficient, very good at what they do, and provide excellent customer service; and please, do not hesitate to ask questions about items you are in love with to buy because they will reach out back to you. I definitely recommend them to other buyers.
Thank you, Armcandy Bag Co and blessings to you all! 🙏😊 💕

Reply from ARMCANDY BAG CO
Absolutely wonderful service
Absolutely wonderful service. I’ve been browsing Arm Candy for over a year and recently saw a bag I’ve wanted for ages. I was on holiday at the time, I emailed them and asked if it was possible to delay sending it. They replied so quickly and were so friendly - and we arranged the best date for me to receive the bag when I’d be back in the UK. I then realised I wouldn’t be home that date so emailed them to change the address. Again, they replied very quickly and were so helpful and obliging.
I have received the bag now and it is absolutely stunning - their description and video was so accurate so I knew exactly what I was getting. The delivery was great and the bag came with its original box and dust bag etc.
I will definitely shop with Arm Candy again and I’ve recommend them to all my friends.

Reply from ARMCANDY BAG CO
All of the girls at Arm Candy were a…
All of the girls at Arm Candy were a pleasure to deal with, so personable and helpful with everything. I felt very comfortable and secure sending my luxury goods for sale! The only downside was seeing all the beautiful arm candy they had on sale, I ended up purchasing two beautiful items instead of downsizing! Amazing value for quality bags in immaculate condition. I couldn't recommend Tamara, Farena & Izzy, enough!! Treat yourself or a loved one, I will certainly be a regular client now✨️ 💕

Reply from ARMCANDY BAG CO
Amazing Armcandy!
I have just purchased my first Chanel bag from Armcandy Bag Co and can say my experience with them was fanstastic! The description on their website, their communication together with the comfort you get from their fantastic YouTube videos makes buying from them a pleasure. My bag came exactly as described, very well packaged along with a lovely hand written note and a little gift as well - what’s not to love!
I would highly recommend them if you find just what you are looking for, do not hesitate they are a very reputable business. I will be back for more I am sure!

Reply from ARMCANDY BAG CO
Fantastic experience with arm candy
Fantastic experience with arm candy! I purchased a bag on Sunday and it was delivered by Wednesday, the chocolates and personal note was a lovely touch and I can’t wait to purchase again!

Reply from ARMCANDY BAG CO
Wonderful experience with this shop
Wonderful experience with this shop! Lovely people answered my questions about the bag I was interested. Shipping was fast, and the bag is gorgeous, as expected! I couldn't be happier with this purchase and experience and I will be back for more!

Reply from ARMCANDY BAG CO
Excellent Customer Service
This is my second purchase from Armcandy and again, a gorgeous bag, exactly as described in the video, which accompanies each bag and is so helpful to see. Super fast delivery, with a thank you note and chocs, a lovely personal touch. Excellent customer service and both Tamara and Minnie-Ella have answered any questions I've had. Thoroughly recommend!

Reply from ARMCANDY BAG CO
Lovely staff and fantastic service!
I was worried about selling my designer handbag as I’ve had a bad experience in the past with another store. However, I couldn’t be happier with Arm Candy! 😍 They took fantastic care of my bag and did a great job of marketing it on their social media and website. The staff are more than happy to help both in person and online. I highly recommend using Arm Candy if you want a top service.

Reply from ARMCANDY BAG CO
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







