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Armada Internet Reviews 

1,061
•
TrustScore 5 out of 5

4.8

Online Marketing Agency
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Review summary

Created with AI, based on recent reviews

Considering 789 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly approach, making interactions pleasant and efficient. Many people highlight the exceptional customer service, noting clear communication and a smooth onboarding process. Reviewers frequently commend the service for its speed and efficiency, with websites often becoming functional quickly and effectively. However, some customers were dissatisfied with the website ranking services, citing a lack of understanding of SEO principles and poor visibility in search results. A few other people also felt that the quality of the website design was subpar, with some reporting incorrect business names or unprofessional aesthetics. Additionally, some reviewers mentioned aggressive sales tactics and unhelpful customer service after the initial onboarding.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising individuals for their helpfulness and... See more

Customer service

Reviewers mention positive feedback about customer service, with many highlighting excellent support from... See more

Service

Consumers find service to be positive, with many reviewers highlighting the helpfulness and efficiency of the... See more

User experience

Customers consistently note positive experiences with user experience, particularly praising the onboarding... See more

Website

Users describe positive interactions with website creation and setup, with many noting that their web page... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Melissa was outstanding—she explained everything clearly and thoroughly, leaving no detail overlooked. She also promised to support me throughout the year, which gives me great confidence mov... See more

Rated 5 out of 5 stars

Beth was great with her detail, listening to our business requirements and answering any of my questions. Jason who is handling the account has also been very helpful and able to give clear structure... See more

Rated 5 out of 5 stars

Very easy to communicate with both verbally and on line. Very helpful and clear with all their forms and details. Very happy to get this efficiency whichtoday is highly unusual. Looking forward no... See more

Rated 5 out of 5 stars

Melissa was absolutely fantastic from start to finish. She was professional, friendly, and incredibly helpful throughout the whole process. Communication was clear and prompt, and she went above and b... See more

Company details

  1. Online Marketing Agency

Written by the company

Armada Internet is a modern and dynamic marketing agency with over a decade of experience. Specialising in everything from online marketing to designing beautiful bespoke websites, we offer a tailed package that ensures you've got everything for your business, covered.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 54% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(1,061)

760 reviews in the last 12 months

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Rated 1 out of 5 stars

What a horrible company to deal with

What a horrible company to deal with, I can only assume that all of the positive reviews are fakes.
When signing up I was assured by Kate that I was only signing up for 1year and would not be looped in with automatic renewal, that was a lie. Contradicted by their t&c’s. Being a trusting person I believed her. They set up 3 web pages and it was ok, I later set up the social media package. The webpages were ok and have drawn a small amount of business but not worth renewing, the social media posts have not been good enough and we have not posted any.
I realise that work has been completed so at no point have I asked for a refund, all I would like to do is terminate my agreement. I have been requesting this for many months but they are making it incredibly difficult and are currently trying to force me into another year.
Absolutely disgusting company to do business with, avoid at all costs! I’m certain that there will be a comment to this review stating how great they are and the wonderful procedures they have but please don’t fall for it, they offer a poor product and lock you in with silly terms and conditions to force trade.

Horrible company

29 May 2026
Unprompted review

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