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Armada Internet Reviews 

1,061
•
TrustScore 5 out of 5

4.8

Online Marketing Agency
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Review summary

Created with AI, based on recent reviews

Considering 789 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly approach, making interactions pleasant and efficient. Many people highlight the exceptional customer service, noting clear communication and a smooth onboarding process. Reviewers frequently commend the service for its speed and efficiency, with websites often becoming functional quickly and effectively. However, some customers were dissatisfied with the website ranking services, citing a lack of understanding of SEO principles and poor visibility in search results. A few other people also felt that the quality of the website design was subpar, with some reporting incorrect business names or unprofessional aesthetics. Additionally, some reviewers mentioned aggressive sales tactics and unhelpful customer service after the initial onboarding.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising individuals for their helpfulness and... See more

Customer service

Reviewers mention positive feedback about customer service, with many highlighting excellent support from... See more

Service

Consumers find service to be positive, with many reviewers highlighting the helpfulness and efficiency of the... See more

User experience

Customers consistently note positive experiences with user experience, particularly praising the onboarding... See more

Website

Users describe positive interactions with website creation and setup, with many noting that their web page... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Melissa was outstanding—she explained everything clearly and thoroughly, leaving no detail overlooked. She also promised to support me throughout the year, which gives me great confidence mov... See more

Rated 5 out of 5 stars

Beth was great with her detail, listening to our business requirements and answering any of my questions. Jason who is handling the account has also been very helpful and able to give clear structure... See more

Rated 5 out of 5 stars

Very easy to communicate with both verbally and on line. Very helpful and clear with all their forms and details. Very happy to get this efficiency whichtoday is highly unusual. Looking forward no... See more

Rated 5 out of 5 stars

Melissa was absolutely fantastic from start to finish. She was professional, friendly, and incredibly helpful throughout the whole process. Communication was clear and prompt, and she went above and b... See more

Company details

  1. Online Marketing Agency

Written by the company

Armada Internet is a modern and dynamic marketing agency with over a decade of experience. Specialising in everything from online marketing to designing beautiful bespoke websites, we offer a tailed package that ensures you've got everything for your business, covered.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 54% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(1,061)

760 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I had an excellent experience

I had an excellent experience with Armada Internet from the very beginning.
The onboarding and welcome process was fantastic and made everything incredibly easy to understand.
The team ensured that the setup was smooth, straightforward, and stress-free.
A special thank you to Melissa, who was exceptionally helpful throughout the process.
She was professional, knowledgeable, patient, and genuinely cared about providing outstanding customer service. Her friendly and humble approach made a real difference and gave me complete confidence in choosing Armada Internet.
If the rest of my experience is anything like the onboarding, I know I've made the right choice. Highly recommended!

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Bs plastering

Very professional service that offer comprehensive service and support from
Melissa and Alyssia

4 June 2026
Unprompted review
Rated 1 out of 5 stars

Armada Internet Just Terrible!

My experience with Armada Internet has been extremely disappointing from start to finish.

I signed up after being promised a landing page for my business, but the service delivered has been nowhere near what was represented. Before proceeding, I specifically stated that I did not want the contract to auto-renew. I refused to sign until the contract was amended to reflect this. Instead of correcting the contract, I was simply sent written confirmation saying it would not renew and was told to continue and sign. I raised a formal complaint because the contract still had not been amended, yet despite speaking with at least six members of staff and management, nothing was ever properly resolved.

I requested a refund due to these ongoing issues, but this was refused.

Armada claim that my website is live and functioning, but it is virtually impossible to find through normal searches. It took me numerous attempts just to locate it myself. The only way I could find it was by typing an exact phrase in a very specific format, with no spaces and in the exact order. Real customers simply do not search this way.

For example, most people would search terms such as "MOT in Bristol", "local MOT", or "MOT near me". After checking multiple search engines and going through several pages of results, the site did not appear at all. If potential customers cannot find the website using normal search terms, then the service provides little to no value.

The most frustrating part has been the complete lack of resolution. Despite repeated complaints, numerous conversations with staff and management, and clear explanations of the issues, nothing has been rectified.

Based on my experience, I cannot recommend Armada Internet.

3 June 2026
Unprompted review

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