Arkonik Reviews 175

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I recently purchased a Defender 90 from Arkonik, and the entire experience was exceptional from start to finish. From the moment I found the vehicle on their website, the team delivered true whi... See more

Rated 5 out of 5 stars

RED CARPET SERVICE ALL THE WAY!!!! Jeff has been amazing with his support and service of my Arkonik Defender 90. In the past few weeks he has been by my side in resolving a few concerns on my vehicle... See more

Rated 5 out of 5 stars

Great builder / restorer. Arkonik goes above and beyond with customer service after the sale. I purchased a used Arkonik build that was done 10 years ago and was neglected some. They have given me... See more

Rated 5 out of 5 stars

Recently purchased a 50th Anniversary V8 from Tom and the team. I have some extras with upgrades on the sound system. Arkonik attention to detail is second to none and customer service is excellent. C... See more

Company details

  1. Car Dealer

Written by the company

At Arkonik, we pride ourselves on being the world’s leading independent Land Rover Defender specialists; restoring and exporting the British icon since 2007. These vehicles are your gateway to escapism, allowing you to pursue new pastimes and explore new horizons. Hundreds of Arkonik restorations have been personally delivered to their new owners across the​ United States and Canada; from the sunshine state of Florida to the snow-capped mountains of Alaska. Our expert team will guide you through the journey of designing your dream Defender, then handle the entire process from concept to completion, leaving you to focus on planning your first adventure. Restored by us. Reimagined by you. #WeAreArkonik


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

175 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Annual Pioneer Service

Kane Farthing visited today for my yearly Pioneer Warranty Service. He went through the truck with a fine tooth comb. He has a fabulous personality and while servicing the defender he went through every step with me. It was a very complete and thorough undertaking by an exceptionally qualified person. It was a a pleasure to spend the day with him. Well done Arkonik!

24 June 2023
Unprompted review
Rated 5 out of 5 stars

Elated owner

The excitement of waiting for my Arkonik was totally enhanced by the hand off experience. Words can not describe how the whole team was part of the experience and made me feel in more ways then one that they have my back and will attend to anything now and in the future. I`m so excited!

12 April 2023
Unprompted review
Rated 5 out of 5 stars

Arkonik is the best!

Had a great delivery experience with Arkonik. The vehicle was even better than I imagined and Kane from Arkonik was great. He went over the entire car with me and was a joy. Can’t say enough about Kane and Arkonik.

5 April 2023
Unprompted review
Rated 5 out of 5 stars

Thank you to all the Arkonik team!

Thank you to all the Arkonik team!
I want to personally thank the hundreds of hands that it took to create my new Defender 90.
Great work!
Wishing the entire team at Arkonik a very happy Easter.
Best, Doug Stuart.

9 April 2023
Unprompted review
Rated 5 out of 5 stars

Since 2015, always awesome!

I have been working with these guys since 2015. Their level of customer service is impressive. Having to provide service to customers for classic Land Rovers is a monumental task. I'm so glad I chose Arkonik to partner with. There will always be issues with a a 30+ year old off-load vehicle (add extra headaches because it's a Land Rover). But it's an adventure that is 100% worth the effort!

If you are in the market for a classic Defender, do yourself a big favor and go with Arkonik and their awesome network of support.

17 March 2023
Unprompted review
Rated 5 out of 5 stars

The defender I got from Arkonik is the…

The defender I got from Arkonik is the nicest car I’ve ever seen. From start to finish every detail was handled impeccably. We built a car that will last for decades and it was truly a pleasure to deal with Oli, scott, Sam, penny, and the rest of the arkonik team. Thank you guys!

17 February 2023
Unprompted review
Rated 5 out of 5 stars

Love my Defender!

What a great company, from top to bottom. They do what they say they are going to do! Covid delayed my process quite a bit and they stuck with me the whole time. So happy with my new D90!

19 January 2023
Unprompted review
Rated 5 out of 5 stars

I had a truly amazing experience with…

I had a truly amazing experience with the Arkoink team and am so happy with my Defender. The Arkonik team carefully walked me through each step of the way and I was treated with the utmost respect throughout the entire process. The level of care and passion for Land Rovers is evident. From day one when I inquired about the build process to when my Defender was delivered, I knew the Arkonik team wanted only the best for me.

Building a vehicle on the other side of the planet takes a lot of coordination and my only area of improvement would be increasing the communication with customers.

I am so very happy with my Defender and cant wait to start the next one with Arkonik!

9 January 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely Awesome

What can I say about my experience other than Awesome …Everyone on the Arkonik team start to finish was warm,welcoming and attentive .They answered any questions walked you thru the entire vehicle and were willing to spend as much time needed for you to feel comfortable with your new vehicle ….I loved them all …Totally Awesome people

2 December 2022
Unprompted review
Rated 5 out of 5 stars

I dream with my eyes wide open!

I still can't believe that I own a DEFENDER by ARKONIK. It is the best of both worlds between the pleasure of a classic car with a huge history and the performance of a modern car, all orchestrated by a magician: ARKONIK. A unique and impressive vehicle that gives a maximum of emotions every time I turn the key, thanks to a fantastic and attentive team.

22 December 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding Build Quality and Legendary Service

Having watched their portfolio of past work grow over the years, it was an easy decision for us to choose Arkonik to build our Defender. With Arkonik, we got a level of service and attention to detail that exceeded our expectations, not to mention an absolutely fantastic Defender to enjoy!

Five thousand miles later and the exemplary service that Arkonik provide continues to be second to none.

1 August 2022
Unprompted review
Rated 5 out of 5 stars

Colorado Defender

We appreciate all of the detailed information, updating and overall coordination to bring our Dream Defender to its home in Colorado. The experience and quality of the finished product were incredible. The attention to detail is next to none, and the ongoing follow-up is a reassuring component of owning a retrofitted Defender.

14 September 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend Arkonik

My experience with Arkonik has been outstanding! I purchased a completed Defender 110 in January 2022. At the time I wanted to add some accessories to the vehicle, which was easily accommodated by Arkonik. They have been very professional and easy to communicate both with the US and UK teams. This is a company that is not only passionate about their vehicles but also very professional with their approach. I have been driving my Defender for the past month and I could not be happier!! The vehicle is immaculate, runs outstanding and is just a pure joy. Love my experience and love my Defender. Would highly recommend Andy and the team.

9 September 2022
Unprompted review
Rated 5 out of 5 stars

Scarp Arkonik Iconic

I’m the first UK customer to be the proud owner of an Arkonik D90 right hand drive. Just the most amazing experience from start to finish from the inception to the reality….owning and driving an incredibly special and unique automobile. !

18 December 2021
Unprompted review
Rated 4 out of 5 stars

Arkonik

Arkonik is a Great Customer.
I have no problems witj
Documentation, Payment, and any Data needed for
Shipments that we handle on their Behalf .

12 August 2022
Unprompted review
Rated 5 out of 5 stars

Arkonik manufacturers a phenomenal…

Arkonik manufacturers a phenomenal vehicle that turns your dream defender into reality. Their customer service and communication is fantastic. It’s been a pleasure working with Arkonik and driving the fantastic vehicle they produce.

9 August 2022
Unprompted review
Rated 5 out of 5 stars

I purchased my 2nd Arkonik Defender !

I purchased my first Arkonik Defender 3 years ago and was hooked. I loved that it possessed the perfect balance of vintage with modern features. As at home exploring the Tennessee mountains, our local village for dinner or on a 500 mile trip to our summer home. We did it all and other than the fact it was a tad underpowered ( 200 TDI) the experience was superb. Unfortunately our Arkonik met a very sad ending with a Chevy Impala running a stop sign and hitting her at 50 mph. I was fine, albeit bruised and a concussion she however was not.

I knew what had to be done, and with a few calls and e-mails entered into a contract for a new D90 build. I remedied the power issue by spec’ LS3 power 💪 and opted for the auto transmission to make her more accommodating for my family to use. Roughly 18 months later and now having driven our new Arkonik approx 1300 miles she is everything I expected and more. The upgrades, power delivery is unbelievable, she drives all day comfortably at 75 mph, tracks beautifully and the seats are so comfortable! We had some initial teething pains with some QC issues but the Arkonik team jumped to action to remedy immediately . I could go on but suffice to say we absolutely love our Arkonik, and our very proud to be part of the Arkonik family !

4 August 2022
Unprompted review
Rated 5 out of 5 stars

second to none

I manage an automotive repair shop in northern California. I had a client bring in his Arkonik build Defender for a couple of services that were under warranty. I have never even heard of Arkonik before this. Oli and the entire support team were very helpful, and packaged up the items that were required to repair the rig. Customer service is definitely a high priority at that company. I wish there were more like Arkonik. Thanks Oli and your team !

27 July 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look