Arka Reviews 

2,650
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and unique designs of the products, with many appreciating the delicate and well-made jewellery that often lasts for years. People frequently highlight the excellent service, noting the responsiveness and how valued they feel. Reviewers also commend the incredibly fast delivery and affordable prices, making it a go-to choice for many. The thoughtful and nice packaging further enhances the positive purchasing experience. However, some customers also noted concerns regarding product quality, with items occasionally tarnishing quickly or breaking easily upon use. A few other people also felt that the actual products sometimes differed from their online images, appearing darker or with defects, and found some items difficult to insert or fragile.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many consistently praising the great quality... See more

Quality

Users describe positive interactions with quality, consistently praising the great quality of products, with... See more

Delivery service

Customers had positive experiences with delivery service, consistently highlighting its speed and efficiency.... See more

Service

Customers consistently note positive experiences with service, often highlighting the quick and efficient... See more

Price

Reviewers consistently express satisfaction with the pricing, noting that products offer great value and are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been ordering since I was 15 yrs old, now nearly 32! Only had one item in that time I didn’t rate (Labret went weird/tarnished really quickly) however, everything else and bought quite a few thin... See more

Company replied

Rated 5 out of 5 stars

I absolutely love my Huggies Wooden Earrings! And the customer service is truly special. I asked if there may be future batches in different shades and not only were they responsive, they actually did... See more

Company replied

Rated 5 out of 5 stars

Every time I have purchased from ARKA, they deliver very quickly, and everything is very high quality and as pictured. I especially love that their selection of labret jewellery is not too big and chu... See more

Company replied

Rated 5 out of 5 stars

Been a customer of Arka for a while now and own many pieces of their jewellery which is both great quality but also great value and won't break the bank. Delivery is always super quick and being a loy... See more

Company replied


Company details

  1. Jewelry Store

Information provided by various external sources

Arka have been selling ear stretching and tribal inspired jewellery online since 2005. We are based in Brighton in the UK and sell worldwide.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(2,650)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful solid wood chunky hoop earrings

Another great purchase from arka I don’t buy anywhere else as the quality is great and the delivery fast.
This purchase was some lovely solid wood hoops for stretched ears I wasn’t sure of my exact size to bought 2 pairs in the end. The grain of the wood is beautiful the only negative is that they have a strong smell of either the polish or the wood sap when you first get them but I washed them and oil them with some coconut oil’s and it slowly goes away.
I have done this before with wooden ear plugs and spirals it works a treat :)

27 March 2024
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Reply from Arka

Thanks for the review!

Rated 5 out of 5 stars

Exemplary service and products

The selection of jewellery is brilliant, and it's all excellent quality. I always get my orders promptly, and the packaging shows a real level of care. The purple packing paper and velvet jewellery bags are a beautiful touch.

15 March 2024
Unprompted review
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Reply from Arka

Thanks for this lovely review!

Rated 5 out of 5 stars

Excellent!

Excellent range, fast delivery and good quality. Will be ordering again!

29 February 2024
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Reply from Arka

Thanks Sarah!

Rated 3 out of 5 stars

Septum jewellery

Love the aesthetics of the nose jewellery I bought however after two days of wearing it has turned black and lost all its shine already :(

1 February 2024
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Reply from Arka

Hi Jasmine, I am not sure if you are referring to a silver or brass item. Both will tarnish over time.

Silver can go black due to body chemistry, (sweat) or makeup or moisture. This is very common and can happen at different rates for different people. (Some peoples body chemistry can make it happen faster) Silver can be bought back to being shiny with a silver cloth. Please Google that.

Brass will also tarnish for the same reasons.. Brass can be cleaned and brought back to being shiny by using vinegar or lemon juice! There are also brass cleaning cloths available. Please Google keeping brass jewellery shiny.

Or read our page on how to care for silver and brass items;
https://www.arka-shop.co.uk/blogs/views/caring-for-brass-silver-and-wooden-jewellery

Rated 5 out of 5 stars

Heartily Recommend

Dispatch and delivery were exceptionally quick. Communication was just as good every step of the way. Packaging was excellent, loved the little velvet pouch. 👌

31 January 2024
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Reply from Arka

Thanks for the great review Luke!

Rated 5 out of 5 stars

it was great price

it was great price, it arrived on time and was made of excellent quality material

8 January 2024
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Reply from Arka

Cheers Aaron! Thanks for the great review!

Rated 5 out of 5 stars

Lovely nose stud

Lovely nose stud, good value, easy to order, arrived swiftly.

8 January 2024
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Reply from Arka

Thanks for the review Jo!

Rated 5 out of 5 stars

Happy, thank you

Ordered some wooden Zulu rings size 00g. (For stretched ears).Arrived really quickly and nicely packaged. True to size. They are light and smooth finish. Had a bit of a job getting them in to start with. Require lots of jojoba oil and took a while to work out how to put them in (pull your ear down and go in with one corner then kind of massage them from the back of your ear). They need to go in at an angle. All in all pleased with my purchase and would buy from Arka again. Thank you.

2 January 2024
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Reply from Arka

Thanks for the review Ruth! Glad you got the rings in OK a bit of oil definitely helps if they are tight!

Rated 5 out of 5 stars

Fashionable earrings from this…

Fashionable earrings from this collection are a go-to choice for me; they effortlessly elevate my look, making me feel more confident and chic.

23 November 2023
Unprompted review
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Reply from Arka

Glad to hear you like our collection Isabelle! Thanks for the review.

Rated 5 out of 5 stars

Very pretty designs

Very pretty designs, super quick delivery and even gave me an extra thing for ordering twice and paying delivery again. Love this place

28 November 2023
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Reply from Arka

Thanks very much Emily x

Rated 5 out of 5 stars

Great every time

Great every time. Quick delivery, nice presentation, quality pieces

27 November 2023
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Reply from Arka

Thanks very much Pollymaria!

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