Terrible I ordered 2 bottles plus quick delivery 11/07/2023 costing £100 still nothing sent several emails no replies whatsoever £100 wasted Avoid At All Coat
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Not sure what happened - as on enquiring about the whereabouts of the item ordered (after almost a week) was informed that it was on its way back to the seller. No reason given. Couldn't be an issue o... See more
Company replied
I ordered two dresses and some boots the 17th December paid next day delivery and have still not revived the order , (24.12.2015) on Arks we sit there is no phone number I managed to find an customer... See more
Company replied
The goods arrived and were faulty due to poor quality finishing. As there are no ark clothing stores nearby the goods were returned via royal mail at a cost circa £4. I then had to reorder the goods... See more
Company replied
Company details
Contact info
7 Maple Park, Lowfields Avenue, LS12 6HH, Leeds, United Kingdom
- 0113 387 7360
- customerservices@ark.co.uk
- ark.co.uk
Terrible I ordered 2 bottles plus quick…
Terrible I ordered 2 bottles plus quick delivery 11/07/2023 costing £100 still nothing sent several emails no replies whatsoever £100 wasted Avoid At All Coat
11 July 2023
Unprompted review
Clerical errors an non professional business
so informed the website of an error regarding an image of a motherboard DDR4 they confirmed to me, the item in stock was the item i wanted DDR5, i made purchase and they canceled my order £300 and sent me another link for a payment of £1600. Requested refund very unprofessional they don’t know what items they have and the staff are incompetent and no one picks up the phone at this business establishment. would not recommend!!!
31 January 2023
Unprompted review
ARK Drops is scam!!
ARK Drops is scam!!! It does not give any energy, it just freshens the breath, the same as Mentos. I paid 68 euros for a plain liquid Mentos .brazen scam !!!!!
23 September 2022
Unprompted review
As with others - they've sent the wrong item!!
Not a great experience. £885 of flooring purchased. They have delivered a different brand and colour.
They were quick to pick up initial fault, however they stated "its the same product just different packaging"
However The item they delivered is advertised separately on their website - so how can it be the same? Plus it's £150 cheaper for the same quantity.
I've pointed out these facts... now to be fair they have collected & refunded. So at least mistake resolved. However now back at the start of the process of needing to buy the item I tried to get originally....
27 January 2022
Unprompted review
Love the discount
50% discount on named brands "LOVELY" fast delivery even on a SUNDAY FREE returns 5 ***** s what more can I say give it a go
7 March 2016
Unprompted review
Love this shop
Best experience with online shopping from this one quick delivery too, such a shame it's closing down
4 March 2016
Unprompted review
good service
Ark provides good service in delivery. Good value for money
1 March 2016
Unprompted review
Excellent company
Always have a great experience when ordering from ark, clothes are great quality, they arrive exactly when they say they will. Thank you for being brilliant!
28 February 2016
Unprompted review
Brilliant service as usual
Great product delivered on time and in perfect condition. No issues at all
26 February 2016
Unprompted review
Always been happy
Always been happy with all Ark purchases and price. Quick delivery too
25 February 2016
Unprompted review
Amazing!
Amazing clothes that are absolutely beautiful, fit perfectly and look fab on! definitely my fav shop to buy from because they don't let me down whatsoever with quality and style x
25 February 2016
Unprompted review
Wrong item
I received the wrong item, a pair of shorts rather than a jumper. My jumper will not be sent until I return the shorts, which I have not yet had chance to do. Very busy Mummy working 4 days a week, therefore no jumped as yet. Boo
24 February 2016
Unprompted review
Reply from Ark
Dear Elaine,
I am really sorry to read you were sent the wrong item.
We aim to despatch the correct goods for customers’ orders. Where this has not happened there could be an error with stock allocation at our warehouse. I will pass your comments on to the relevant team to try and ensure that this does not happen again.
Please accept my sincere apologies for the disappointment this has caused you.
We would love to see you as a returning customer and hope this incident does not prevent you from purchasing with us in the future.
Kind Regards,
Mohammed.
Faulty purchase
One of my purchases was faulty as th zip had completely broken at the back definitely unfixable!
16 February 2016
Unprompted review
Reply from Ark
Dear Olivia,
I am really sorry to read you did not receive your order in perfect condition.
We aim to despatch all our customers’ orders in perfect condition. If this has not happened there could be an error with the warehouse process, I will pass these comments to the relevant team to try and ensure this does not happen again.
Please accept my sincere apologies for the disappointment this has caused you.
We would love to see you as a returning customer and hope this incident does not prevent you from purchasing with us in the future.
Kind Regards,
Mohammed.
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