Well i ordered this part next day delivery last wednesday , expecting it to arrive thursday/Friday. UPS failed to collect the part. (But they did refund me the next day delivery) Had a email conf... See more
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Excellent service. Called before going in the people there were really helpful. Got the part i wanted within 5 minutes.
I have a property in Asia and an ariston water heater installed had a problem so I sent for the local engineer to fix it ( the water heater is only 3yrs old ) the engineer advised me that the pcb w... See more
Ariston water heater’s are very easy to connect there’s top fittings or bottom fittings to easily plumbing. Also all parts available. I had many of them in my restaurants over the years. First one I h... See more
Company details
Written by the company
We offer genuine Ariston Spares at trade prices, delivered directly to you. We cater for both domestic and commercial customers and our simple and easy to use website allows you to order a part 24/7 and have it delivered to an address of your choice, whether that by your home, office or a customer's address.
Contact info
153 Newborough Road, B90 2HE, Solihull, United Kingdom
- 03452570130
- enquiries@ariston-uk.com
- ariston-uk.com
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Hasn’t replied to negative reviews
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Ordered on a Saturday and paid extra…
Ordered on a Saturday and paid extra for next day delivery. (Processed on a Monday for Tuesday delivery)
Didn't arrive until Wednesday so my customer went elsewhere.
Emailed ariston spares and no response.
Good Service
The part arrived swiftly and on time…
The part arrived swiftly and on time but i done a bit of searching and found the same part for £15 with the vat so was a wee bit bemused. Wouldn’t mind if there was a slight difference but thats a bit over the top.
Delivery was 24 hrs late
Delivery was 24 hrs late. I paid extra for next day delivery and made an employee wait in for it. It arrived the following day.
I did pay for next day delivery and…
I did pay for next day delivery and delivery came after three days
Very helpful
Very helpful and provided me with the correct part number so that I could order it. Very quick service as well with regard delivery
Quick,delivery, Ease of ordering
Quick delivery and very easy to find the required parts. Communication also good, emailed with delivery date and true to word
I ordered my spare part two days ago…
I ordered my spare part two days ago and have had a message that UPS are waiting for access to be able to deliver the order!
All other deliveries by post or others arrive.
I cannot contact UPS and am still awaiting delivery three days later!
I would have given 5 stars if they…
I would have given 5 stars if they replaced a brand new faulty undersink heater thermostat FOC.
They wanted me to take whole thing back and get a new one from Screwfix which entailed a 25 mile journey
and fitting time of around 3/4 hours taking it out and replacing it!
Good customer service and quick delivery of part.
Good customer service and quick delivery of part.
Ordered a new time clock for boiler after Ariston confirmed it was correct part for my boiler. Part arrived quickly after order placed.
Pleased with service and part.
very good service
Excellent customer service
We received excellent advice when our Ariston water heater broke down, with staff ensuring we got the right part. Part wasn’t immediately in stock but arrived within the estimated time period and we have hot water in the kitchen again !! Thank you
customer service a waist of time they…
customer service a waist of time they just did not want to know from being charged next day delivery that did not come till 2 days later when the part was wrong did not want to find out what was wrong
Because still im not receive my order.
First is difficult to find exactly the…
First is difficult to find exactly the right item I need,had the model of the boiler but still.I did bought the items,one of them was open the package but anyway still works, unfortunately had to go back as the washer was not good quality and been leaking,had to remove it to stop the leak.other then that all good
we still have not got the part that we…
we still have not got the part that we were charged for next day delivery,i would have just shopped locally
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